ビルワラ のリゾート

「部屋の水（シャワー、洗面用）が井戸水で塩分が除去されてない為 石鹸の泡がたたない。　シャワーを浴びてもスッキリせず、 洗髪したあとも髪がサラサラしない。 英語のわかるスタッフが少ない ので不便。」

「Cleanliness is a major issue, Fix it!!! 」

「All are terrible 」

「Dirty and stinky. Even sheets are not changed. Does not prove the value for money.」

「Unfortunately the property is terribly maintained. there is an odour of bats & pigeons in the corridors, it definitely needs a rehaul in terms of maintenance & proper upkeep & cleanliness. I would understand that it is difficult, however there is great potential in such a stunning property of amazing historic value, only if the management took it seriously. There was a rat in the a air conditioning unit - video attached (Room 124) 」