Hotel Helle Mitte Berlin

From thrilling rock climbing walls and ziplines to relaxing salon services, this Berlin hotel balances adventure with comfort in Marzahn-Hellersdorf

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Where to?

Dates

June 2026

July 2026

Property entrance - Hotel Helle Mitte Berlin (Berlin)

Reception - Hotel Helle Mitte Berlin (Berlin)

Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds - Hotel Helle Mitte Berlin (Berlin)

Hallway - Hotel Helle Mitte Berlin (Berlin)

Hotel Helle Mitte Berlin, in Marzahn-Hellersdorf, offers indoor rock climbing, ziplines, and an on-site hair salon. Enjoy a morning buffet before exploring nearby attractions. Attentive staff ensure a seamless stay.

Popular amenities

Free WiFi
Breakfast available
Parking available
Business services
Laundry
Room service

￥10,659 total

includes taxes & fees

May 31 - Jun 1

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Pet friendly
Parking included
Free WiFi
Breakfast available

￥11,099 total

includes taxes & fees

Jun 14 - Jun 15

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 15.0 per day

Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
Self parking fee: EUR 6 per day
Crib (infant bed) fee: EUR 15.0 per day
Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Alcohol is not served at this property

Parking height restrictions apply

Frequently asked questions

Is Hotel Helle Mitte Berlin pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helle Mitte Berlin?

As of May 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Helle Mitte Berlin on May 31, 2026 start from ￥9,266, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Helle Mitte Berlin?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Helle Mitte Berlin?

Check-out is at 11 AM.

Where is Hotel Helle Mitte Berlin located?

Located in Marzahn-Hellersdorf, this hotel is 1.3 mi (2 km) from Gardens of the World and within 6 mi (10 km) of Bim and Boom Children's Playground and Hoppegarten Racetrack. Tierpark Berlin and Lido Orankesee are also within 9 mi (15 km). Stendaler Straße - Quedlinburger Straße Tram Station is only a 2-minute walk and Hellersdorf U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

6.6

7.0

Cleanliness

8.6

Location

7.0

Staff & service

6.4

Property conditions & facilities

Verified

6/10 Okay

Angelika

Oct 17, 2025

Liked: Cleanliness

There was no one at the reception desk (once I found it) when I got there, but showed up very quickly. Spoke a little English and was polite but not overly friendly. There are plenty of shops and restaurants around but the would guess not the greatest area. Comfortable beds and relatively clean.

Stayed 1 night in Oct 2025

Verified

4/10 Poor

Rita

Nov 19, 2025

Disliked: Amenities, property conditions & facilities

The staff were extremely kind, and honestly, they are the only reason I can give this hotel any stars. Unfortunately, the window in my room opened toward a shopping arcade that was very noisy, and there was no real fresh air — only smoke and the smell of cigarettes. I couldn’t keep the window closed because the room felt suffocating, but opening it wasn’t an option either. I even experienced shortness of breath inside the room and preferred to stay outside the hotel during the day just to get some fresh air.

Stayed 4 nights in Oct 2025

Verified

8/10 Good

Verified traveler

Aug 4, 2023

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

A decent hotel

Our recent stay at the hotel was okay. Despite booking through Hotels.com, we were allowed a late check-in. I don't know if this is on Hotels.com or misinformation from the hotel to Hotels.com, but it did say check-in to 20:00 when in fact it ended at 18:00. The comfort of the room was below average. The beds weren't super comfortable, primarily because they had no mattress pad/topper. The cleaning standards were fine. The room and bathroom were reasonably clean, and we didn't notice much. Only that the interior felt outdated, and somewhat worn out. The service provided by the staff was great. We didn't interact much with the staff, as we had no real concerns, nor did we stay much at the hotel. The hotel's location was reasonably situated for our purpose of visiting Tropical Island. However, it was quite far from Berlin's city center; something that anyone who wants to visit Berlin and its main attractions should keep in mind. But other than being far from the city center, you had most things you'd need within a few minutes, as the hotel is situated in a small square with several options for shopping. Also, the hotel is situated inside a small shopping mall, with a kino (I think), a few restaurants, and a few bars. The situation with the bars might be a deal-breaker for some, as the sound from the bars could easily be heard from the rooms if the windows were open, which was almost a must considering the rooms got quite hot during the night, and no AC was available.

Stayed 2 nights in Jul 2023

Verified

8/10 Good

Dorothy

May 2, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Centrally located, with eating places, shopping malls and easy access to transportation. People drinking over the weekend around the area can be a bit rowdy

Stayed 2 nights in Apr 2023

Verified

2/10 Terrible

Nick

Nov 7, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The pictures are not of the rooms or the hotel. Reception is a desk wedged in the hallway between rooms with no signage. Door locks dont work and the room was not cleaned or made up prior to arrival, had to ask for sheets and pillows. Would not recomend. Definitely look at the google reviews not the expedia ones.

Stayed 4 nights in Nov 2025

Verified

2/10 Terrible

Antonio

Sep 12, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The worst option

Stayed 2 nights in Sep 2025

Verified

8/10 Good

Verified traveler

Jun 25, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

Good for price, better for weekdays

We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.

Stayed 3 nights in Jun 2023

Verified

8/10 Good

eduardo

Jun 5, 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels

Stayed 2 nights in May 2022

Verified

2/10 Terrible

Khadija

Aug 18, 2025

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Be wary of bed bugs! I read reviews about bed bugs so the first thing I did upon entering the room was lift the mattress only to find live bed bugs - yikes. This hotel carpets are spoiled and stained with many smells. It’s located on top of a strip club. The hotel reeks of smoke, weed and alcohol. I tried bringing the bed bug issue with the hotel manager but all he seemed to offer was a “larger room”. Like no, if this room has bed bugs, I’m sure they all do. The size of the room doesn’t matter.

Stayed 2 nights in Aug 2025

Verified