Benaguacil Vacations from ￥286,190

Everything about the hotel was good. The staff were friendly and helpful and the breakfast was good. The restaurant had a good menu we really enjoyed ourselves. The bedroom was a little outdated but very clean and caused us no issues at all with comfy beds. However we were told by Expedia we could pay on arrival at the hotel. I sent my share of the cost to my sister but was charged through my bank account in uk currency. My sister arrived at the hotel after we were charged and we were promised a refund after she paid in Euros. As promised I was refunded but in Euros which meant I lost £33 in the exchange. Expedia sent messages and I also spoke to a human who said we could pay at the hotel. Nobody has been able to help me before and after this problem. Very disappointing.

Location is excellent with easy access to bus and restaurants. Room is large and bright and comfortable. Breakfast was lacklustre. Menu is unchenged for our 4 days stay, ost disappointing is the dry quiche with undercooked potato masquerading as Spanish potato omlette, a popular breakfast item throughout Spain, Assortment of menu items is not generrous. For some reason, the faucets in the tub and wash basin are both loose.

Highly recommend. Very clean and such a lovely aestheic and decor! Staff were very helpful. Location of this hotal is perfect and is well connected to close by transport. Thank you to the team for making our stay welcoming!

I am an ambulatory wheelchair user and the hotel responded to my queries before the stay in a timely manner. We had a classic suite - it was very nice to have a proper sofa in the room and the bed was very comfortable. We didn't use the mini-kitchen facilities in the room as we ate breakfast on the terrace each morning but useful if you don't fancy going out. Breakfast was very tasty - each morning there was a bowl of pastries, juice, yogurt and fruit and then we chose from a menu - can thoroughly recommend the scrambled egg. Our days were made even brighter by Avril - a lovely cheerful, helpful waitress, who by the end of the week was anticipating our requests before we even made them. The pool is really just a little bigger than a hot tub, with jacuzzi bubbles and a fountain. I found it a little chilly (mid june) but it serves a purpose for cooling off and there are a few sunloungers to chill out on. We chose the hotel for its location - its not somewhere you would really go if you wanted to chill by the pool each day. The location of the hotel is brilliant - in the Placa de la Reina - virtually next door to the cathedral. There are a number of restaurants in the square and the atmosphere was really good at night. very vibrant. We ate regularly at Haus, and the Valencian Paella was delicious. We used the metro to travel from the airport, and to the beaches nearby. We had a fabulous holiday and would defiintely return to the same hotel if we visit again.

Nice rooftop pool but area to swim in is limited