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Chateau Big White

3.5 star property
Skiers and snowboarders access the slopes directly from this mountain retreat, returning to warm up with drinks after exhilarating days on the snow

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Chateau Big White offers direct ski-in/ski-out access for downhill and cross-country skiing. Refuel at the Black Diamond Bar & Grill, then unwind with a spa massage. Parents enjoy babysitting services while relaxing in the spa tub. Free WiFi keeps everyone connected.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Room options

View all photos for Loft, Kitchenette

Loft, Kitchenette | Free WiFi, bed sheets

Loft, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Beaverdell, Chateau Big White is in the mountains. Big White Ski Resort and Bullet Express are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore McCulloch Cross-Country Ski Trails Recreation Site and Big White Mountain. Spend some time exploring the area's activities, including skiing. Visit our Beaverdell travel guide
Map
BC, Beaverdell, 5335 Big White Road, Big White Ski Resort

What's nearby

  • Big White Ski Resort featuring snow as well as a small group of people
    Big White Ski Resort
    1 min walk - 0.0 km
  • Bullet Express
    7 min walk - 0.7 km
  • Plaza Chair Ski Lift
    12 min walk - 1.0 km
  • Ridge Rocket Express
    13 min walk - 1.2 km
  • Telus Park Chair Ski Lift
    16 min walk - 1.4 km

Getting around

  • Kelowna Intl. Airport (YLW)
    58 min drive

Restaurants

  • Black Forest Day Lodge Cafe
    2 min drive
  • Beano's Coffee Parlor
    6 min walk
  • Globe Cafe
    2 min walk
  • Black Diamond Bar And Grill
    1 min walk
  • White Crystal Inn
    4 min walk

About this property

Chateau Big White

Family-friendly hotel near Big White Ski Resort
A grocery/convenience store, shopping on site, and laundry facilities are just a few of the amenities provided at Chateau Big White. Hit the slopes at this hotel offering ski-in/ski-out access, downhill skiing, and cross-country skiing. Treat yourself to a massage or other spa services. The on-site restaurant, Black Diamond Bar & Grill, offers lunch, dinner, light fare, and kids' meals. Enjoy onsite activities like snowboarding, snow tubing, and snowshoeing. In addition to a bar and a hot tub, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Free self parking
  • Babysitting (surcharge), tour/ticket assistance, and 1 meeting room
  • A vending machine, a 24-hour front desk, and concierge services
Room features
All guestrooms at Chateau Big White include thoughtful touches such as fireplaces and air conditioning, as well as amenities like free WiFi and separate sitting areas.
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 39-inch flat-screen TVs with cable channels
  • Separate sitting areas, kitchenettes, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Black Diamond Bar & Grill

Things to do

  • Cross-country skiing
  • Downhill skiing
  • Hot tub
  • Ice skating
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snow tubing
  • Snowboarding
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • In the mountains

Spa

  • Massage

Accessibility

  • Elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Air conditioning
  • Fireplace
  • Heating
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 246 per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: CAD 81.6 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chateau Big White Hotel
Chateau Big White
Chateau Big White Hotel
Chateau Big White Beaverdell
Chateau Big White Hotel Beaverdell

Frequently asked questions

Is Chateau Big White pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Chateau Big White?

Check-in start time: 4:00 PM; Check-in end time: 10:00 AM. Late check-in is available during limited hours.

What time is check-out at Chateau Big White?

Check-out is at 10 AM.

Where is Chateau Big White located?

Located in the mountains, this Beaverdell hotel offers ski-in/ski-out access and is within a 15-minute walk of Big White Ski Resort, Bullet Express, and Telus Park Chair Ski Lift. Black Forest Express and Ridge Rocket Express are also within 1 mi (2 km).

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Reviews

Chateau Big White Reviews

8.2

Very Good

8.6

Cleanliness

9.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 4 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
*** WARNING *** They will place an up-front charge for potential damages on your credit card and it will take days for it to be zeroed out. I will not be returning as long as this customer unfriendly policy remains in place. The property is dated throughout. I would definitely not call it a "Chateau", more like a lodge. The bedroom in our loft had an old CRT TV in the room, only the living room had a flat screen. The hot tub was not hot enough, it was not much better than "warm." The bar/restaurant was great, but could benefit from a broader selection of Okanagan wines. All of the people were friendly, but could not make up for the poor initial impression with the extra charge and the dated facility.
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was closing on Monda April 22 and hot tub was already “out of order” on Sunday night, despite we fully paid 3 nights, we could not use hot tub after long day on slopes.
Stayed 3 nights in Apr 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Room comfort

Good ski in ski out location.

We have had an excellent stay at this hotel before; it is an amazing location. However, it can be loud at times due to its proximity to restaurants. The main reason we rated this low was cleanliness was slightly under par, but mostly the bed was very worn and uncomfortable and the bedding was very minimal. The sheet had a hole in it and the 'comforter' barely covered the bed so that with two people in the bed there was hardly an coverage. We would stay here again though, maybe bring our own bedding just in case.
Stayed 3 nights in Mar 2018
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cabin feel and right in village

Loved location and room, only exception is firm bed and was in between to very noisy families that were together. Should have put them together. Restaurant was excellent.
Verified

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, recomended

Comfortable hotel/condos with friendly and helpful staff. Nice hot tub too which we never found too crowded. Great location right next to the slopes - not quite a ski-in though as it's up a small hill.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near the central mall, grocery store, restaurants, etc. Room was clean, staff were helpful. We did experience problems with the wifi and TV for a couple of days, but that was probably a good thing for the kids anyway. I would recommend this place to others.
Verified

8/10 Good

Pam

Liked: Staff & service, property conditions & facilities, room comfort

Perfect location

Château Big White is in the perfect location to ski Big White. it is in the heart of the village close to restaurants and shops. Ski in and ski out from the hotel. Our room had a kitchenette, loft with queen size bed, two TV s and pull out couch. It was perfect for our family.
Verified

8/10 Good

RR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely staff, very well located

We stayed here for 4 nights recently in a loft suite, and were quite happy with our choice of hotel. The location is great- right in the village, close to the grocery store and restaurants. The room was a decent size, with a separate loft bedroom for my husband and myself, and my teenage son was sleeping on the foldout sofa bed in the living area- enough room for the three of us. The kitchen was reasonably well stocked- my one gripe is that there was no oven. Had I known that before leaving home, I would have packed slightly different food to take with us. We did very much appreciate the extra empty drawers in the kitchen, living area and bedroom as it meant we could store our bits and pieces away, instead of leaving it all in bags and having to rummage around every time we needed something. The staff were all wonderfully friendly and super helpful with whatever query we had. Our biggest issue with this hotel would be the ski/board storage area. It was tiny and cramped- and there was not enough room for all the snowboards as unfortunately skiiers had locked their skis in most of the board bays. My husband's board suffered 3 large chunks taken out of the edges on 2 separate nights of storage from negligence of others when putting their boards away, no doubt because of the cramped conditions. The hotel did however thoughtfully provide locks for locking up our gear, which was great.
Verified

10/10 Excellent

KERRY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big White Chateau

Great location, nice friendly staff & nice room with lovely fire & a fridge to stock up on goods
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Central to village and affordable

The bed was not comfortable at all, we had a room with a loft which was great. It was extremely hot at night in the room, there was a ceiling fan but is was soo noisy it would wake us up at night. Also one of the element on the hot plate didn't work. The staff was really friendly and care about the guest.
Verified

8/10 Good

Nucks Fan

Liked: Cleanliness, staff & service

Great family day stay.

Was worried about the proximity to the elevator and the ski locker (room 208), but it ended up being fine. Loft suite was nice and ample in six for our family of four, but would be cramped for a family with kids older than 10. Great weekend of skiing.
Verified

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort