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「Property was beautiful and well maintained. Staff was very friendly and helpful recommending places to eat and visit and the heated pool was an excellent amenity to have on colder days」

「施設は少し古い　」

「Thank you everything thank you」

「Convenient parking. Staff at front desk were very nice. Convenient to get to and nice location. 」

「Basically the hotel is perfect but one day they have an event and they closed the pool for the guest. so then I complain why they didn't tell us that in advance? Finally, I got compensation for that day so I could I could use another hot tub」

「Great」

「The toilet was broken. But they quickly tried to fix it.」

「Not well cleaned rooms nd little running out of for.price we pay.. basic options for breakfast.. staff was friendly.. parking was good nd plenty」

「Cleaness」

「When I checked in I had to ask about breakfast that I added when I did the reservations. The room was clean and comfortable. We went down for breakfast and found out they were closed on Tuesdays. Very disappointing. When I checked in I should have been told about the breakfast. Now an adjustment has to be done which is a inconvenience plus we had to figure something else for breakfast.」

「Rooms need renovation! Non smoking room smelled so bad that first I couldn’t sleep , then I walk up with a headache. Taking a shower was a quest , since water was no going true at all so you had to rush and at the same time you were not able to rush water flow was so weak you were not able to wash out soap . I end up standing in the puddle. Same water situation was in the sink. Water just standing .」

「First, I ordered a room with double beds on the first floor wheelchair accessible when I arrived didn’t have one We wound up getting a brown floor with a king bed for three people and a toddler They tried to tell me my reservation was for two people when clearly it stated three adults at a toddler They expected me to walk up steps at one and walk all the way across the hotel, because no one bothered to clean the steps at the other end of the hotel The pile of snow was horrible. They gave to...

「Security Officer Karen helped out a WHOLE lot on our trip. She told us all about the Jitney ,places to eat, amenities of the hotel and casino and greeted us with every passing moment. Her customer service was excellent.」

「good price close to smirhville」

「I booked the room with the hot tub and there wasn’t no hot tub 」

「Thought it would be nicer. Nice enough but needs some care. Front desk folks extremely pleasant, friendly and helpful.」

「The water was only hot for the jacuzzi on the first day the rest of the time it was cold. 」

「The people are very nice. It’s clean. Rare commodity in this area. 」