Bayahíbe Vacations from ￥119,673

We had an incredible stay at TRS Turquesa celebrating our 15th wedding anniversary. The property was spotless, well maintained, and welcoming from the moment we arrived. The highlight was the exceptional butler service. Our butler, Noriellis, went above and beyond—handling reservations, coordinating spa appointments, answering questions quickly, and ensuring every detail was perfect. She made us feel like VIPs. The thoughtful touches, including recognizing our anniversary at Chic Cabaret and decorating our room, made our celebration even more special. We loved our couples massage and spa day at Zentropia. It was relaxing, beautiful, and well worth it. Our swim-up room was fantastic, especially the jetted tub. We also enjoyed the adults-only atmosphere, beautiful beach, private pool, and access to the Grand Palladium resorts. The standout dining experience was Chic Cabaret. The entertainment, service, and food exceeded expectations. The private beach dinner was romantic for the setting, though the meal itself was just okay. Room service and buffets were average, so we recommend focusing on specialty dining. If you’re celebrating something special, take advantage of the butler service, spa, Chic Cabaret, and unique resort experiences. Those moments truly made our trip unforgettable. Thank you, TRS Turquesa, for helping us celebrate 15 wonderful years of marriage!

This was one of the worst hotel experiences I have ever had. We had 5 rooms for 9 guests. Barcelo Bavaro Palace fails in the most basic areas of hospitality: cleanliness, food safety, customer service, communication, and management. DO NOT WASTE YOUR MONEY HERE. The rooms were filthy. The walls were covered in dust, cockroaches were present in multiple rooms, and several electrical outlets were loose, creating a serious safety concern. The food quality was unacceptable. Fresh food was virtually nonexistent throughout our seven-day stay. Tomatoes, watermelon, and other vegetables were repeatedly reused, and many hot dishes appeared to be reheated and served over multiple days. The smell of spoiled produce was noticeable every morning. The resort's sanitation standards were equally unacceptable. Vomit remained next to the pool bar overnight without being cleaned, and the beach was covered with excessive seaweed that was left uncleared, making swimming impossible. The staff demonstrated virtually no customer service skills, and most employees could not communicate in English, making even basic requests frustrating. Management was completely ineffective. After requesting to speak with a manager more than 20 times, I finally met with a senior manager and spent over an hour explaining the numerous issues we encountered. At checkout, I was informed that none of my complaints had ever been documented or communicated, showing a complete lack of accountability.

Everything about this property was just perfect the staff the rooms the entire place food was delicious 20 out of 10

Great service, clean rooms and beautiful facilities.