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"A lovely, well appointed hotel right in the middle of Bath. Room was lovely. Free use of the spa facilities in the morning and the evening were a welcome addition to our stay. Thoroughly recommend staying in this 5 star hotel with a 5 star attitude to customer service. "

"Very friendly and they held our bags before. He k in and again after checkout, plus the breakfast on site was yummy."

"Whenever I stay in hotels, the main thing that is important to me is having decent air conditioning, and I can safely say this is the best air conditioning I’ve ever had in a hotel in the UK! I know it sounds silly but I have a health condition that means I can’t regulate body temperature very well. The room was so nice and very clean. The reception staff were lovely. The only little thing that was little disappointing was that the housekeeping came to clean our room at 5pm, and we had been out all day and at 5pm we got back to our room to relax, and they knocked on the door asking if we wanted our room cleaned, they did have all day to do it, but I understand it is a big hotel! Will definitely be staying here again should we be visiting Bath again."

"Book here a lot fabulous hotel and great service "

"We’ve stayed here several times.p and always been very happy. Our room was recently updated and was very good, the building work was ongoing, but didn’t disturb us. It did mean the small car park was closed, but public parking is within a few minutes walk. "

"Beautiful location "

"Beautiful old property and grounds with great restoration and newer wing. Wonderful."

"I stayed here as it was close to where I was going to. Our Greek receptionist was lovely as were all the staff which makes a hotel special. Fans in the room made the warm temperature bearable. The view over the valley were amazing."

"Wonderful staff and a great breakfast. "