Bassenthwaite Lake

The property was in a nice neighborhood. Our room was in the basement which was poorly ventilated. The laminate floor was water damaged and breaking apart. The bathroom was dirty and the shower didn’t work properly. We notified the front desk on Friday, but it was never fixed through our stay the following Thursday. We were asked to use the common bathroom two floors up. There was no linen service for the week. Because of the poor ventilation, no air conditioning, or screen on the window, there was no real way to cool or dehumidify the room. Leaving the window completely open to bugs or other was not an option. It was difficult because of the heat wave and general lack of comfort s, which we do realize is a regional norm.

Easy check in. good location. Good breakfast.

We had the suite which was a pleasant surprise upgrade. The hotel was easy to find, quite small but offered some where to sit and have a drink of you wanted inside or out. The rooms were nicely decorated and the bathroom was nice, clean and a good standard. The beds were comfortable with plenty of pillows. There were bedside lamps which were handy and charging points for your phone etc. It had a tv and a seating area. A hair dryer was provided which was a nice surprise. The air con was a huge success as it was very hot. There was no breakfast Option but there was plenty of choice around it . Complimentary tea coffee etc and biscuits. We would and will return and I recommend this hotel if you want a nice clean hotel in this area. Everyone was very friendly and helpful which is always a bonus. It was also good value for money in my opinion.