On arrival we reported to the office that there was significant work in progress in the kitchen (cabinet doors & drawers removed, tools on countertop, etc.). Monica was very responsive, immediately sent Mike (maintenance), thankfully we had not begin to unpack as we were moved to another unit. Very happy with quick response, our ‘vacation start time’ was delayed so it would have been nice if mgmt offered a late departure to make up for the delayed check in. Also, very few dumpster locations, none of which were remotely convenient to our unit without significant driving distance, so we took our trash with us for several miles until we had a travel rest stop. Also we suggest fewer, more consolidated emails with instructions & information; the multiple emails, texts, etc were a little overwhelming when trying to find particular instruction (such as dumpster location map, etc). Love the thoroughness, but consolidations would be very helpful. Overall we had a great time even with lousy rainy weather, and we appreciated Monica’s & Mike’s quick and effective response. Brenda Deal & friends