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マイトリア ホテル ラマ 9 バンコクの口コミ

4 out of 5
マイトリア ホテル ラマ 9 バンコク
908 Rim Klong Samsen Road, Bangkapi, Huay Kwang, Bangkok, Bangkok

口コミ

9.2

とても素晴らしい

評価 10 - 29 件の口コミ中 19 件が非常に良い" "
評価 8 - 29 件の口コミ中 6 件が良い" "
評価 6 - 29 件の口コミ中 4 件が普通" "
評価 4 - 29 件の口コミ中 0 件が不満" "
評価 2 - 29 件の口コミ中 0 件が非常に不満" "

9.2/10

清潔度

9.2/10

スタッフとサービス

7.4/10

設備とサービス

8.4/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

6/10 (普通)

hao i

良かった点 : 清潔度、スタッフとサービス
2024 年 1 月に 1 泊滞在
Sasiwimon Yindeeamornchai (Ms.) Front Office Managからの返信 (投稿日 : 2024 年 1 月 27 日)
Dear Hao I,Thank you for taking the time to rate our hotel We really appreciate your stay and sharing the word about us. We are looking forward to welcoming you back the next time you visit Bangkok again.Stay Savvy,Sasiwimon Yindeeamornchai (Ms.)Front Office Manager

8/10 (良い)

Vincent

2023 年 12 月に 1 泊滞在
Tanasakからの返信 (投稿日 : 2023 年 12 月 25 日)
Dear Vincent, Thank you very much for your great feedback on our hotel and we look forward to welcome you back again. Best regards,

6/10 (普通)

Saman

良かった点 : スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Booked a room in this hotel for two weeks and at the first few hours is not a 4 star hotel. Good things about the hotel: the room and bed was clean and staff were friendly. Awful things: the re was an orange mold all over the bathroom. Been asked to be clean and they just wipe the mold with tissue! Been asked to shorten my stay and have an early check out but they refused to accepted! For my personal health and safety was out of choice to go to the 7leven and buy cleaning stuff and wash the bathroom to at least not getting sick during my stay!!!! The buffet was so small. The gym had a serious air conditioning issue and was a terrible smell inside. Hotel had an app that was promoting in the TVs home page. Installed the app, booked two massages and went to service desk to confirm. Also, booked two tours with the same App. At the day was expecting massage been told there is not such a massage service available and nor tour and need to go find myself outside of the hotel!! Don’t even install the App there is no service behind. In summary bed was clean and nothing more to mentioned. If you are looking for a motel and don’t care about the mold and bad smells consider Maitria.
2023 年 11 月に 13 泊滞在
Tanasakからの返信 (投稿日 : 2023 年 12 月 14 日)
Dear SamanColiaie, Thank you very much and appreciate to sharing your feedback about your experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times and we welcome suggestions such as yours as they indicate the areas by checking the room and the gym but found all good.Regarding of your early check out, as you booked the room with a special promotions rates so this room rates are non-refundable and we are sorry if this is make you disappointed.We will continue in our improvement efforts to provide excellent service and products to our guests and I look forward to welcoming you again to Maitria Hotel Rama 9 - A Chatrium Collection. In the meantime, if there is anything further I can assist you with, please do not hesitate in contacting me.

10/10 (非常に良い)

ILHYEONG

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
좋았어요
2023 年 11 月に 4 泊滞在
Tanasakからの返信 (投稿日 : 2023 年 12 月 6 日)
Dear ILHYEONG,Thank you very much for your great feedback on our hotel. Have a nice day. Best regards,

10/10 (非常に良い)

Juncheol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 2 泊滞在
Tanasakからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Juncheol,Thank you very much for your great 10 scores feedback and we look forward to welcome you back again.Best regards,

6/10 (普通)

Jarrett

家族旅行
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Bathrooms smelled like sewage, mosquitoes in the restaurant, and smart tv was not compatible with Apple devices
2023 年 10 月に 2 泊滞在
Tanasakからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Jarrett,Thank you very much for your review and we 've noted your review and we will look into it.Best regards,

10/10 (非常に良い)

Reynier

2023 年 10 月に 1 泊滞在
Tanasakからの返信 (投稿日 : 2023 年 11 月 23 日)
Dear Reynier,Thank you very much for your great feedback and we look forward to welcome you back again.Best regards,

8/10 (良い)

Crystal

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This was a nice enough hotel. The staff was great and very friendly. The location was not convenient at all. Taxis barely came down the road and the main road was hard to get a taxi due to no where to turn off and pick up passengers. The distance to my desired destination was close, but there was no sidewalk to make it walkable. There were no restaurants or food carts anywhere in sight.
2023 年 8 月に 9 泊滞在
Johnからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear Crystal,Thank you very much for your feedback and we look forward to welcome you back again.Best regards,

8/10 (良い)

Ioannis Ilias

良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Johnからの返信 (投稿日 : 2023 年 9 月 13 日)
Dear loannis,Thank you very much for your feedback and we look forward to welcome you back again.Best regards,

8/10 (良い)

wei

良かった点 : 清潔度、スタッフとサービス、設備とサービス
空调噪声太大
2023 年 8 月に 1 泊滞在
PKからの返信 (投稿日 : 2023 年 8 月 13 日)
Hi Wei,Thank you so much for your review and rating!. We shall conduct our teams to recheck the Air-Condition noise in your room. We look forward to welcoming you back again nearly future.Stay Savvy,PK.

10/10 (非常に良い)

SEWON

2023 年 8 月に 4 泊滞在
PKからの返信 (投稿日 : 2023 年 8 月 13 日)
Hi Sewon,Thank you so much for your review and rating!. We trusted that you will be return to us 2nd home again very soon.Stay Savvy,PK.

8/10 (良い)

Yuen Lam

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Breakfast ok, service normal, no much choice of transportation
2023 年 7 月に 4 泊滞在
Annie からの返信 (投稿日 : 2023 年 7 月 18 日)
Hi Yuen,Thank you so much for your stay with us and we trust to welcome you back another time!Stay Savvy,

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 6 月に 2 泊滞在
Annie からの返信 (投稿日 : 2023 年 7 月 2 日)
Hi Michael,Thanks so much for your 5 stars rating!Stay Savvy,

10/10 (非常に良い)

Elias

2023 年 5 月に 1 泊滞在
Annieからの返信 (投稿日 : 2023 年 7 月 2 日)
Hi Elias,Thanks a mil for your 5 stars rating!Stay Savvy,

10/10 (非常に良い)

Ioannis Ilias

2023 年 5 月に 1 泊滞在
Annie Popからの返信 (投稿日 : 2023 年 5 月 28 日)
Hi loannis Ilias,Thanka a heap for your 5 stars rating!Stay Savvy,

10/10 (非常に良い)

Eswary

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Peaceful and clean environment. Impressed with the friendly staffs in the reception & cafe. Special credits goes to the restaurant manager, Mr. Sompthon who was friendly and communicates with all the guests very well. Overall, we enjoyed our stay here and would recommend this hotel to others. No negative comments so far only that most of the taxi drivers are bot familiar with this hotel when we took a ride with them.
2023 年 4 月に 4 泊滞在
Annie Pop.からの返信 (投稿日 : 2023 年 4 月 28 日)
Hi Eswary,Thank you very much for your kind review and Khun Somthop is the great Maitria Pride who lives our Core Values alive.We look forward to welcoming you back again next time!Stay Savvy,

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here for over 3 weeks whilst recovering from having an operation nearby. I absolutely recommend this hotel. The location was in a nicer,more quiet and greener area of Bangkok. Rooms were very spacious and comfortable. Staff were friendly and accommodating. Special thanks to the lady on reception that helped me a lot and arranged to bring breakfast to my room, to the friendly guys working in the restaurant and to the manager who regularly made sure everything was okay. I will use this hotel next time I visit!
PKからの返信 (投稿日 : 2023 年 4 月 9 日)
Dear Mr. Harvey Michael,Thank you so much for sharing your experience and taking the time to leave such a positive review after your recent stay. I am pleased to hear you felt comfortable and that we met your expectation with all of the staff's services. We look forward to welcoming you back in the near future.Pongphan K.

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed here for over 3 weeks whilst recovering from having an operation nearby. I absolutely recommend this hotel. The location was in a nicer,more quiet and greener area of Bangkok. Rooms were very spacious and comfortable. Staff were friendly and accommodating. Special thanks to the lady on reception that helped me a lot and arranged to bring breakfast to my room, to the friendly guys working in the restaurant and to the manager who regularly made sure everything was okay. I will use this hotel next time I visit!
PKからの返信 (投稿日 : 2023 年 4 月 9 日)
Dear Mr. Harvey Michael,Thank you so much for sharing your experience and taking the time to leave such a positive review after your recent stay. I am pleased to hear you felt comfortable and that we met your expectation with all of the staff's services. We look forward to welcoming you back in the near future.Pongphan K.

10/10 (非常に良い)

SHAO YU

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
every staff is so polite
2023 年 3 月に 8 泊滞在
Annie からの返信 (投稿日 : 2023 年 3 月 17 日)
Hi Shao,Thank you so much for your 10 out of 10 rating and we are delighted to learn that our staff is beyond your expectation.We look forward to saying Hello to you another time.Stay Savvy,

8/10 (良い)

ching man

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The service apartment is suitable for a family trip. It’s a good choice when you go on a road trip.
2023 年 1 月に 4 泊滞在
PKからの返信 (投稿日 : 2023 年 1 月 24 日)
Dear Ms. Ching Man Mok,On behalf of all staff of Maitria Hotel & Residence Rama 9 Bangkok, we would like to thank you for your review and score of the recent stay. We wish to welcome you back in nearly future.Stay Savvy.

10/10 (非常に良い)

Yuichi

2023 年 1 月に 1 泊滞在
Annie からの返信 (投稿日 : 2023 年 3 月 13 日)
Hi Yuichi,Thank you so much for your 5 stars rating!Stay Savvy,

10/10 (非常に良い)

Younghyun、Dongangu Anyangsi

10/10 (非常に良い)

dongwoong

2022 年 8 月に 1 泊滞在
PKからの返信 (投稿日 : 2022 年 9 月 11 日)
Dear Mr. Lee Dongwoong,Thank you very much for your kind review during your stay at our hotel. Our teams are delighted to learn that you are happy with our staff's services and facilities. We look forward to welcoming you back to the hotel again in the near future. Sincerely yours,Pongphan Kow Front Office Manager

10/10 (非常に良い)

Juan

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not ideal location for sightseeing, but very nice and quiet area, and room(apartment) is very nice
2022 年 8 月に 1 泊滞在
PKからの返信 (投稿日 : 2022 年 8 月 18 日)
Dear Juan, On behalf of all staffs, we would like to thank you for your sacrifricing to wrote us the review and comment on your recently stay. Our goal is to always deliver customer remarkable and satisfactions in all aspects. We look forward to hospitality welcome you back and to be of your service in the near future. Yours Sincerely, Pongphan Saekow Front Office Manager

10/10 (非常に良い)

abdullah

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2021 年 7 月に 3 泊滞在
PKからの返信 (投稿日 : 2021 年 7 月 14 日)
Dear Mr. Aljuhaim, Greetings from Maitria Hotel & Residence Rama 9 Bangkok - A Chatrium Collection On behalf of all staffs, we would like to thank you for your recently stay and delighted to learn that you had a wonderful times. We truly appreciated your comment and score, which for us is a reward for our daily work. We look forward to hospitality welcome you back in the near future under better circumstances. Yours Sincerely, Pongphan Saekow Front Office Manager