Dear HIROYUKI,Thank you for your feedback on the dress code. We understand your concerns and appreciate you bringing them to our attention.We have recently reviewed and adapted our dress code to better reflect the climatic conditions in Bangkok. Tailored shorts for men are now permitted in all our restaurants – Sirocco, Breeze – and all bars. We hope this change enhances your dining experience at our hotel.We hope you will consider giving us another chance. We look forward to welcoming you back and meeting you in person.Sincerely,Rajan KhuranaGeneral Manager
10/10 (非常に良い)
Kengo
2024 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ホテル自体は本当に素晴らしく、特に問題ない。ホテルの周りは夜の治安は少し心配。
Kengo
2024 年 5 月に 2 泊滞在
Rajan Khuranaからの返信 (投稿日 : 2024 年 5 月 28 日)
Dear Kengo, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay. Please rest assured that the area is quite safe as many other areas in Bangkok. I look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
6/10 (普通)
DAISUKE
家族旅行
2024 年 5 月 7 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
The room and Sky bar were very nice.
DAISUKE
2024 年 5 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mr. Furuya,Thank you for taking the time to share your review with us.We are pleased you enjoyed your stay and in particular the room and Sky bar.We look forward to welcoming you back.With kind regards,
8/10 (良い)
TANIGUCHI
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
TANIGUCHI
2024 年 5 月に 2 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mr. Taniguchi,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
Noritaka
2024 年 5 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Noritaka
2024 年 3 月に 4 泊滞在
Rajan Khurana からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Noritaka, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
10/10 (非常に良い)
HITOMI
家族旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とても良かったです
HITOMI
2024 年 4 月に 4 泊滞在
Rajan Khurana からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear HITOMI, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
10/10 (非常に良い)
Takeshi
2024 年 4 月 30 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
清潔で快適に過ごせました
Takeshi
2024 年 4 月に 3 泊滞在
Rajan Khurana からの返信 (投稿日 : 2024 年 5 月 3 日)
Dear Takeshi, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
Dear Mr. Tang,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,
10/10 (非常に良い)
Shota
2024 年 4 月 18 日
Shota
2024 年 4 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Mr. Motomura,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
Haru
2024 年 4 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
ありがとう
Haru
2024 年 4 月に 1 泊滞在
Rajan Khurana からの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Haru, Thank you very much for taking the time to share your review with us. I am pleased you enjoyed your stay and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
8/10 (良い)
Osamu
出張
2024 年 3 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Nice hotel with good location. Better chose club lounge room.
Osamu
2024 年 3 月に 3 泊滞在
Rajan Khurana からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear K. Osamu,I thank you for taking the time to share your review. I am pleased that you enjoyed the hotel and in particular our club facilities. I thank you for choosing lebua and look forward to welcoming you back.With kind regards,Rajan Khurana General Manager
Dear K Koko,Thank you for taking the time to share your delightful review. I am thrilled to hear that your experience with us, from the diverse breakfast buffet to the stunning views from our Sky Bar, contributed to an unforgettable stay. It is wonderful to know that our location enhanced your exploration of Bangkok as well.I appreciate your feedback regarding the elevator and will certainly consider your observations as we review our services.I hope to welcome you back soon for more memorable moments. Thank you for recommending us.Warm regards,Rajan KhuranaGeneral Manager
6/10 (普通)
KASAI
2024 年 3 月 23 日
KASAI
2024 年 3 月に 4 泊滞在
Rajan Khurana からの返信 (投稿日 : 2024 年 4 月 17 日)
Dear KASAI, Thank you for taking the time to provide valuable feedback regarding your recent experience at lebua Bangkok. I was disheartened to learn that your stay did not live up to the high standards we strive to maintain. I want to extend my sincerest apologies for any inconvenience you encountered. I hope that we can turn your next visit into a memorable highlight of your travel.I look forward to the opportunity to welcome you back.Warmest regards,Rajan Khurana General Manager
Dear Yoshikazu san, I thank you for your feedback and bringing this to my attention. I deeply regret the inconvenience caused during your recent stay. I understand your disappointment and hope you would consider giving us another chance. Please feel free to contact me on your next travel. I look forward to welcoming you back. With kind regards, Rajan Khurana General Manager
10/10 (非常に良い)
NANAE、sumiyoshi-osaka
グループ旅行
2024 年 3 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
スタッフのホスピタリティやサービスが最高でした。
絶対にリピートしたいホテルです!
NANAE
2024 年 3 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 3 月 19 日)
Dear Mrs. Matsumoto,Thank you for taking the time to share your review with us.We are pleased you enjoyed the hotel and in particular our staff.We look forward to welcoming you back again.With kind regards,
Dear Mrs. Tanaka MIE,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
2/10 (非常に不満)
HIROKI
家族旅行
2024 年 3 月 4 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
初めてタイに来て泊まるならやめた方がいい
HIROKI
2024 年 3 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Mr. Ikebata,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
8/10 (良い)
Norihiro、nyuugun echizencho ohtani
2024 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス
Norihiro
2024 年 2 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 3 月 5 日)
Dear Mr. Fujioka,Thank you for sharing your review with us. Your feedback is important, and we would greatly appreciate any additional insights you could provide on areas that can be improved. We look forward to the opportunity to welcome you back and ensure that your next stay is even more comfortable.With kind regards,
8/10 (良い)
??
2024 年 2 月 29 日
??
2024 年 2 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 3 月 22 日)
Dear Mr. Nikaido,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We look forward to welcoming you back to make your stay more comfortable.With kind regards,
8/10 (良い)
Osamu
2024 年 2 月 29 日
良かった点 : 清潔度、スタッフとサービス
クーラーが時に異音を発してました。古いから仕方ないか。
Osamu
2024 年 2 月に 4 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Mr. Yoshitake,Thank you for sharing your review with us. Your feedback is important, and we noted it.We look forward to the opportunity to welcome you back and ensure that your next stay is even more comfortable.With kind regards,
8/10 (良い)
Masayoshi
2024 年 2 月 24 日
Masayoshi
2024 年 2 月に 5 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Mr. Matsuoka,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We look forward to welcoming you back to make your stay more comfortable.With kind regards,
10/10 (非常に良い)
HARUMI
2024 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
HARUMI
2024 年 2 月に 4 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Mrs. Minakata,We thank you for staying with us and kind feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.Best Regards,
10/10 (非常に良い)
KONO
グループ旅行
2024 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was a very nice hotel.The staff were kind and smiling, and they dealt with any trouble right away.The view from the hotel is amazing, the sky bar is unique.Breakfast was also very delicious!I'll definitely come back!
KONO
2024 年 2 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Ms. Kono,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we will have great pleasure in sharing your comments with our colleagues, they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,
Dear Mr. Tsuzuki,Thank you for taking the time to share your review with us.We have noted your feedback and we hope to welcome you back again.With kind regards,
8/10 (良い)
Taniguchi
出張, カップルで旅行
2024 年 2 月 7 日
良かった点 : 清潔度、スタッフとサービス
It's nothing to blame the property but the traffic was not so good in the neighbouring areas during our stay, which cauased extra minutes to call taxi
Taniguchi
2024 年 2 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 2 月 9 日)
Dear Mr. Yu,Thank you for taking the time to share your review with us.We have noted your feedback and we all look forward to welcoming you back. With kind regards,
10/10 (非常に良い)
宿泊されたお客様
家族旅行
2024 年 2 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 1 月に 2 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 2 月 5 日)
Dear Valued Guest,Thank you for taking the time to share your review with us.We are pleased you enjoyed your stay and we look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
MARIKO
2024 年 1 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
MARIKO
2024 年 1 月に 4 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 2 月 1 日)
Dear Ms. Ohata,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we all look forward to welcoming you back on many future occasions.Kindest Regards,
4/10 (不満)
Yuichiro
2024 年 1 月 14 日
Yuichiro
2024 年 1 月に 4 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Mr. Nagai,Thank you for taking the time to share your review with us.We would love to know more about what can be improved and appreciate if you could share with us.We all look forward to welcoming you back to make your stay more comfortable.With kind regards,
10/10 (非常に良い)
kimi
2024 年 1 月 9 日
kimi
2024 年 1 月に 2 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 1 月 30 日)
Dear Mr. Takura,We thank you very much for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we all look forward to welcoming you back on many future occasions.Kindest regards,
10/10 (非常に良い)
Ken
家族旅行
2024 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Ken
2023 年 12 月に 5 泊滞在
lebua at State Towerからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Mr. Onogi,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
8/10 (良い)
Shinichiro
小さなお子様連れの家族旅行
2023 年 12 月 24 日
良かった点 : 清潔度、スタッフとサービス
設備の古さは大いに感じられるが、スタッフのホスピタリティと朝食の質は大変満足した。
Shinichiro
2023 年 12 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Mr. Matsumoto,Happy Holidays!Thank you for taking the time to share your review with us.We have noted your feedback and we are pleased you enjoyed your stay and in particular our breakfast and the team.We all look forward to welcoming you back soon.With kind regards,
10/10 (非常に良い)
SHITOMI
2023 年 12 月 18 日
良かった点 : 清潔度
SHITOMI
2023 年 12 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Mr. Shitomi,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
Remi
2023 年 12 月 1 日
Remi
2023 年 11 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 12 月 22 日)
Dear Mrs. Kurotake,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
sunaga
家族旅行
2023 年 11 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋と朝食も豪華で、立地もよく観光しやすいです。大満足でした。
sunaga
2023 年 11 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 11 月 28 日)
Dear Ms. Sunaga,We thank you for staying with us and sharing your kind feedback.We are delighted to know that you had a memorable stay. It was a pleasure having you with us and we look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
AKINORI
2023 年 11 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
AKINORI
2023 年 11 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 12 月 13 日)
Dear Mr. Inagaki,We thank you very much for taking the time to share your review with us.It was a pleasure welcoming you back and we were delighted to learn that everything exceeded your expectations.We look forward to welcoming you back.With kind regards,
10/10 (非常に良い)
Genki
2023 年 11 月 11 日
Genki
2023 年 11 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 12 月 4 日)
Dear Mr. Tomizawa,Thank you for taking the time to share your review with us.We were delighted to learn that everything exceeded your expectations and we all look forward to welcoming you back on many future occasions.With kind regards,
10/10 (非常に良い)
??
カップルで旅行
2023 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2回目の利用、とても良かった
??
2023 年 11 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Valued Guest,Thank you for taking the time to review your stay at lebua. We were delighted to learn that everything exceeded your expectations.We will have great pleasure in sharing your comments with my colleagues and they will be thrilled to know about your feedback.We all look forward to welcoming you back on many future occasions.Kindest regards,
10/10 (非常に良い)
Takeshi
家族旅行
2023 年 11 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
部屋からの景観最高
アーリーチェックイン対応あり
サービス最高
Takeshi
2023 年 11 月に 2 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Mr. Nishimura,Thank you very much for taking the time to share your review with us. We are pleased that you enjoyed the hotel.We thank you for choosing lebua and look forward to welcoming you back.With kind regards,
8/10 (良い)
Hiromi
カップルで旅行
2023 年 11 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
隣の部屋の物音が夜中に聞こえて来て、よくなかった。
Hiromi
2023 年 11 月に 1 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 11 月 7 日)
Dear Mr. Sanematsu,Thank you very much for taking the time to share your comments with us.It was a pleasure having you with us and we look forward to welcoming you back.With kind regards,
lebua at State Towerからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Mr. Fujita,We thank you very much for taking the time to share your review with us. We are pleased you had an enjoyable stay with us, in particular at the suite and our breakfast.We enjoyed having you with us and look forward to welcoming you back again very soon.With kind regards,
10/10 (非常に良い)
YASUHIRO
2023 年 10 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
とても綺麗でよかったです。接客もとても丁寧でした。
YASUHIRO
2023 年 10 月に 3 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 10 月 24 日)
Dear Yasuhiro-san, Warm greetings from lebua Hotel Bangkok! Thank you for choosing to stay at lebua Hotel on your recent travel to Bangkok and for taking the time to share your experience. As I have recently joined the hotel, your opinion is very valuable to me. I am delighted to read that you have thoroughly enjoyed your time with us and appreciated everything the hotel has to offer for an indulging stay on this occasion. I trust that you had a safe travel back home and we look forward to welcoming you again at lebua Hotel Bangkok on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
6/10 (普通)
Osamu
2023 年 10 月 14 日
Osamu
2023 年 10 月に 3 泊滞在
lebua at State Towerからの返信 (投稿日 : 2023 年 11 月 3 日)
Dear Mr. Yoshitake,We thank you very much for taking the time to share your review with us, however, it would be so kind if you could advise what needs improvement to make your stay more memorable.We look forward to welcoming you back.With kind regards,
Dear Machi, Warm greetings from lebua Hotel Bangkok! May I thank you for returning at lebua Hotel on your recent travel to Bangkok and for taking the time to share your feedback. As I have recently joined the hotel, your opinion is important to me in order to reflect on our current service standard and look at ways to enhance our guest's experience. I am pleased to learn that your recent stay was overall up to your expectations. In the meantime, I also acknowledge your comment about the pricing of the Food & Beverages at our rooftop restaurants and bars. I sincerely empathize with your feeling and acknowledge that every guest has a different appreciation of the pricing, which I fully respect. Allow me to transparently share that, with the current global economic environment, the surge in utilities cost, in salary & wages, in transportation, as well as the heavy taxation on imported items in Thailand, we had no other choice than to review our pricing to maintain the quality of our offering. I trust this would ease your concerns and bring you comfort and re-assurance that your feedback and experience matters to me and my team. I sincerely hope to welcome you again at lebua Bangkok hotel on your future travels to the city and ensuring another pleasant stay. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
Dear Kumiko-san, Warm greetings from lebua Hotel Bangkok! Thank you for selecting lebua Hotel on your recent travel to Bangkok and for taking the time to share your comment, which I sincerely appreciate, particularly as I have recently joined the hotel. However, I understand that your recent stay was not up to your expectations, and I noticed from your comment that you have experienced some shortcomings on this occasion. I sincerely empathize with your feelings and humbly apologize for any inconvenience caused. It is most unfortunate that we had you leave our doors dissatisfied on this occasion. Nevertheless, I genuinely welcome every guest's feedback in a constructive manner in order to continuously improve our guest's experience. While I may not take away your negative feeling from your last visit, rest assured that I will review any service shortfall with our team and take the appropriate correction actions to avoid such reoccurrence in the future and ensure a more seamless stay for our guests. I trust this will bring you comfort and reassurance that your feedback matters to me and my team. In spite of any disappointment, I sincerely look forward to welcoming you again at lebua Hotel Bangkok and ensuring a more enjoyable stay on your future visits. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
8/10 (良い)
MAKOTO
2023 年 9 月 15 日
MAKOTO
2023 年 9 月に 3 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 10 月 7 日)
Dear Makoto-san, Warm greetings from lebua Hotel Bangkok! Thank you for selecting lebua Bangkok on this occasion and for taking the time to share your experience. While I understand that your stay was overall up to your expectations, I also noticed that we have the opportunity to further enhance your future stays with us as you have scored us 4 out of 5. I acknowledge that 4 is an acceptable score, yet I genuinely believe there is room for improvement. As there were no additional comment in your survey, and in order for me and my team to look at ways we could ensure a greater stay on your future visits and elevate our guest's experience, I will highly appreciate if you could kindly share any detail about your stay to enhance. Thank you in advance for any further comments you may wish to provide.In spite of any service shortfall, I sincerely hope to have the opportunity to welcoming you again at lebua Hotel Bangkok and ensuring a more seamless and pleasant stay on your next visits. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
10/10 (非常に良い)
Mika
2023 年 9 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mika
2023 年 9 月に 3 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Mika, Warm greetings from lebua Hotel Bangkok! Thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your experience which I sincerely appreciate. I am delighted to learn that you have thoroughly enjoyed your time with us and appreciated everything that the hotel had to offer for an indulging stay on this occasion. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring another delightful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
8/10 (良い)
Ayaka
2023 年 9 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
サービス完璧でした!ルーフトップバーだけ割り高です。
Ayaka
2023 年 9 月に 1 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 9 月 5 日)
Dear Ayaka,Warm greetings from lebua Hotel Bangkok!Thank you for selecting lebua Bangkok on this occasion and for taking the time to share your feedback which I sincerely appreciate, particularly as I have recently joined the hotel.I am glad to know that you appreciated your stay with us. In the meantime, I also acknowledge your comment about the pricing at our rooftop food & beverages being high and fully empathize with your feeling. I recognize that every guest has a different appreciation on the price offering, which I fully respect. Allow me to transparently share that, with the current global economic environment, the surge in utilities cost, in salary & wages, in transportation, as well as the heavy taxation on alcohol in Thailand, we had no other choice to review our pricing to maintain the quality of our offering. May I humbly thank you for your kind understanding.I sincerely hope to welcome you again at lebua Bangkok hotel on your future travels to the city and ensuring another pleasant stay.With kind regardsRubelRubel MiahGeneral Managerlebua Hotel Bangkok
10/10 (非常に良い)
yuji
家族旅行
2023 年 8 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
施設は古いけど、清潔にしているしスタッフの対応は満点。いつ滞在してもいいホテルだと感心します。
yuji
2023 年 8 月に 1 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Yuji, Warm greetings from lebua Hotel Bangkok! May I thank you for selecting lebua Bangkok on your recent travel to the city and for taking the time to share your feedback which I sincerely appreciate. While I understand that you have appreciated your time with us and in particular the cleanliness standard and the friendly service from our team, I also noticed from your comment that you found the rooms a little aged. I fully empathize with your feelings and appreciate your constructive comment. As the pandemic is finally behind us, rest assured that our Engineering team is diligently working on various enhancement plans to improve the look and feel along with the comfort of the guest in our suite rooms. I trust this will ease your concerns and bring you comfort and reassurance that your feedback and experience matters to me. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring a more blissful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
10/10 (非常に良い)
Minako
2023 年 8 月 27 日
良かった点 : スタッフとサービス
Minako
2023 年 8 月に 2 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Minako-san, Warm greetings from lebua Hotel Bangkok! May I thank you for choosing to stay at lebua Bangkok on your recent travel to the city and for taking the time to share your feedback which I sincerely appreciate. I am glad to learn that you had a blissful time and enjoyed your stay on this occasion. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring another delightful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok
10/10 (非常に良い)
RISAKO
2023 年 8 月 26 日
RISAKO
2023 年 8 月に 1 泊滞在
Rubel Miahからの返信 (投稿日 : 2023 年 9 月 15 日)
Dear Risako, Warm greetings from lebua Hotel Bangkok! May I thank you for choosing to stay at lebua Bangkok on your recent travel to the city and for taking the time to share your feedback which I sincerely appreciate. I am delighted to learn that you have thoroughly enjoyed your time with us and appreciated everything that the hotel had to offer for an indulging stay on this occasion. We look forward to welcoming you again at lebua Hotel Bangkok and ensuring another delightful stay with us on your future travels to the city. With kind regardsRubel Rubel MiahGeneral Managerlebua Hotel Bangkok