Dear Guest, Thank you very much for your comments. We will do our best to improve our services and hopefully we would be able to welcome you back at our hotel in the near future. With kind regards,

Dear Guest, Thank you very much for your comments. We will do our best to improve our services and hopefully we would be able to welcome you back at our hotel in the near future. With kind regards,

Dear Mr. Michael, Thank you for your review. Firstly, we apologize for any inconvenience caused to you during your stay at Kuun. According to our database, you stayed with us on the 14th November, 2017. We were having some technical difficulties with our WIFI network on that day but the issue has been resolved and we assure you that you won't have that problem again during your stay at Kuun. We also apologize for the noise. We had a tour group in our hotel that day and that might have been the cause of the noise. Next time, feel free to consult our on-site staff and we will make sure that you are relocated to another room. We once again apologize for the inconvenience caused and thank you for your review. It helps us to keep improving our services. Kind Regards, Kuun Hotel

Dear Rick, Thank you so much for your feedback on our hotel. As you know, Thailand is one of the most popular tourist destinations around the world and thus we get tourists from all across the world. Most asian tourists including Chinese tourists, usually come in large groups as part of a group tour which might have made it seem like we cater more towards Chinese tourists. But we assure you that we are not biased towards any particular group of tourists and try to cater to the needs of all of our guests equally. Due to these large numbers of tourists in the tour groups, it sometimes becomes a daunting task for us to manage them, which can cause some inconvenience to other guests. We always try our best to keep these situations under control and we will continue to do so in the future as well. As for the cold eggs and potaotes, our heating equioment had unfortunately malfunctioned during that time and we have since replaced the heating equipment with a better quality one. We appreciate your honest feedback as it’s these honest reviews that help us to improve more and more. We are glad that you chose our hotel during your visit to Thailand and we will be more than happy to serve you again in the future. Kind regards Kuun Hotel

Thanks for staying with us. We appreciate your feedback!

호텔은이 서비스를 이용해 주셔서 대단히 감사합니다. 그리고 다시 당신을 환영 할 수있는 기회를 갖기를 바랍니다. 정말 고마워.

ทางโรงแรมต้องขอขอบคุณ คุณลูกค้าที่มาใช้บริการโรแรมของเรา และ ขอขอบคุณสำหรับการแนะนำและติชม ทางโรงแรมหวังว่าจะได้มีโอกาสได้ บริการคุณลูกอีกนะค่ะ ขอบคุณมากค่ะ ทีมผู้บริหารคูณ

Dear Tobias, We appreciate your time in reviewing our hotel. We hope you will come back and stay with us soon.

Dear Chinesebunker, Thank you so much for your feedback on our hotel. We would like to apologize for the inconvenience caused to you during your stay with us. We’d like to tell you that we have regular group tours coming to our hotel at various times all through the day. Although, we try our best to maintain the decorum of the hotel for our guests, but sometimes it becomes a daunting task to manage large groups during late hours. We still appreciate your honest feedback and we will try our best to improve on this the next time. We thank you for choosing Kuun for your stay in Thailand and we hope to serve you in the future as well. Kind regards Kuun hotel

Thank you very much for your kindness, we have apprecaite to give you a memorable time, Thank you to stay with us.