Bancroft Parkway Vacations from ￥209,749

Clean room. Refrigerator that could not get cold

The place was very quiet despite being in the middle of the city. The location is close to multiple nice bars and restaurants. The suite was gorgeous and very clean. The kitchenette was well-stocked with tableware. The goodies and coffee provided were perfect for a light breakfast. I would stay here again.

Breakfast food was delicious. Service a little slow. The amnenities fees were/are a little confusing. It's really just an add on expense to make you think the total price is cheaper.

The staff was great, friendly and courteous and very helpful. The room had an incredible view and I enjoyed watching the city lights at night and the sunset and also the sunrise is very beautiful and calming. There are some minor things with the room that I found very disappointing one of the lamps in the second bedroom did not have an on-off switch. I had to keep unplugging it from the wall and plugging it back in the dimmer on off, which seems to have been removed from it. Also, the dispenser for the soap did not work. The pump was broken. I had to unscrew the top. The other thing that I found most disturbing in the room was the sound of the HVAC unit clicking on and clicking off throughout the night I heard this noise through the vents and it woke me up every time the bed was somewhat uncomfortable, and the pillow is not firming enough for my liking one of the TVs had its cord unplugged from the back of the TV and did not function until I had to plug it in there are a small things like this that presents the hotel in a bad light during a stay. Lack of attention to details the towels and bathrobes were extremely nice the shower, water, pressure and sink water pressure was strong and I enjoyed that a lot.

Staff was friendly and efficient