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Reviews of The Oak Tree Inn

3.5 out of 5
The Oak Tree Inn
Balmaha Road, Balmaha, Balmaha, Scotland

Reviews

9.2

Wonderful

Rating 10 - Excellent. 199 out of 306 reviews" "
Rating 8 - Good. 89 out of 306 reviews" "
Rating 6 - Okay. 15 out of 306 reviews" "
Rating 4 - Poor. 3 out of 306 reviews" "
Rating 2 - Terrible. 0 out of 306 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Fiona

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Amenities
Excellent customer service and very comfortable rooms. We loved the location of this inn.
Stayed 1 night in May 2024

10/10 Excellent

Clive

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location and staff
Stayed 1 night in Apr 2024

10/10 Excellent

Janina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They staff were very helpful and friendly. When we had a small issue with our room (noise) they quickly offered to move us to another room. We also had great service at the inn for dinner.
Stayed 1 night in Apr 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous property, great food.
Stayed 1 night in Apr 2024

8/10 Good

Phyllis

Traveled with group
Our room was good and loved the heated bathroom floor and towel rack. The service at dinner was ok but we were late (8:30) and by the time we left theyhad given up on us. No dessert and then we were asked if we wanted to leave a tip.
Stayed 1 night in Apr 2024

10/10 Excellent

Arlene

Stayed 1 night in Mar 2024

10/10 Excellent

Steven Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Connor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Sophie

Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Jan 2024

10/10 Excellent

Yuqi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Stayed 2 nights in Jan 2024

6/10 Okay

Jacquie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location & hotel are lovely. We enjoyed a walk & sat outside with a drink early evening. They were very busy in the bar, we got told one bar was closed & that we should order from our table outside & would need to wait in a queue to be served but my husband did manage to go in & order at the bar with table number after being told this. Dinner in the evening was ok, but the menu was limited & I had seen other things eg mince & tatties before coming that didn’t seem to be on offer. It was mainly pizza which was disappointing. Most staff were really helpful & the room was small but nice. We didn’t opt for breakfast as £13.50 for a buffet breakfast didn’t feel worth it. We drove to Tullie Inn Balloch for a nice & reasonably priced sit-down breakfast.
Stayed 1 night in Jan 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cottage was lovely inside very cleanand comfortable. Restuarant was amazing inside with all the artifacts to look at and the big coal fire. Staff were lovely and super helpful Surrounding area is breathtaking. Cant wait to go back
Stayed 1 night in Jan 2024

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
It was in a lovely loch side area an the Receptionist was good - but other than that , we were so disappointed. our room was in a cottage flat of 4 rooms, up very narrow stairs We had expected to be in the main Inn an as shown on the Expedia booking. The meals facility left a lot to 'in want!! Expensive, basic meals, jammed pack in the bar/table space inadequate. One meal there was enough.......
Stayed 2 nights in Jan 2024

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

6/10 Okay

James

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It is a lovely place and the Oak Tree Inn itself is a fabulous and cosy place. The accommodation was nice although a little small. I preferred staying in the other chalets or cottages, on the opposite side of the restaurant. Still good though.
Stayed 1 night in Jan 2024

10/10 Excellent

Sophie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay
Amazing service. Staff always available to help and the room was beautiful.
Stayed 2 nights in Dec 2023

8/10 Good

Jill

Stayed 1 night in Dec 2023

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and convenient to Loch Lomond. Restaurant is excellent
Stayed 2 nights in Sep 2023
Response from Reservations on Dec 1, 2023
Many thanks for your review

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was magical on a cold winter day, waking up to the view and being nice and warm , so happy that next time bring the dog 🐕 woof woof
Stayed 1 night in Nov 2023
Response from Reservations on Dec 1, 2023
Many thanks for your review

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, lovely setting, meal was great also tasty breakfast roll from coffee shop would return
Stayed 1 night in Nov 2023
Response from reservations on Nov 19, 2023
Many thanks for your review

8/10 Good

Helene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good West Highland Way Hotel
Well placed hotel for the West Highland Way. Room was nothing special but the food in the restaurant was good.
Stayed 1 night in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, beautiful area. Loved our stay. we could see loch lammond from our room. All of the staff were super nice and accommodating despite us arriving after the check-in closed. We ate at the pub and it was delicious!! The chicken tikka pizza may be one of the best pizzas I have ever eaten. Not a traditional pizza of course but unique and delicious none the less! The only thing I would have liked was a small refrigerator in the room.
Stayed 1 night in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of the cottages. Very clean and modern. Good parking. Great facilities adjacent
Stayed 1 night in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most enjoyable stay at the Oak Tree, staff was so friendly, the breakfast was excellent & the restaurant food in the evening was also excellent!! Coffee shop was lovely, also Agness in the shop was full of knowledge. Will definitely return.
Stayed 3 nights in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

8/10 Good

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Convenient, decent value, some minor niggles
Convenient inn and decent value. Clean. Friendly and helpful staff. Minor points were that the shower was not the best quality; the heating wasn't on so we had to turn it on at the wall; the walls were v thin - thankfully we just heard some music which didn't last long, and chatting in the morning; we found the pillows uncomfortable. The bar is very attractive and the dinner was good. Balmaha is a good base - we were able to walk along Loch Lomond from the hotel.
Stayed 1 night in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

David, Ladysmith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel, very clean , and comfortable, the food was good and the bar was very cozy with the wood burning fire place 😀
Stayed 2 nights in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

Steven

Stayed 2 nights in Oct 2023
Response from Reservations on Oct 21, 2023
Thank you for your review

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great room, the food was delicious!
Stayed 1 night in Oct 2023
Response from Reservations Team on Oct 16, 2023
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

8/10 Good

Daniel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very easy to check-in abd friendly staff
Stayed 1 night in Oct 2023
Response from Reservations Team on Oct 16, 2023
Thank you for your review. We are pleased to hear that you had an enjoyable stay with us.

10/10 Excellent

Paul

Stayed 1 night in Oct 2023
Response from Reservations on Nov 19, 2023
Many thanks for your review

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning location, comfortable, clean facilities with luxury toiletries.
Stayed 1 night in Sep 2023
Response from Reservations on Oct 1, 2023
Many thanks for your review

8/10 Good

Rene

Traveled with partner
Liked: Cleanliness, staff & service
Very nice hotel on the shores of Loch Lomond. I was expecting a bit more of a quiet getaway- not the case! The Oak Tree is a going concern. The hotel was booked solid with visitors and the bar/restaurant were packed with tourists and locals alike. There were quite literally dozens of hikers out enjoying themselves after a day on Ben Lomond. While not as quiet as expected, the place has a nice energy and welcoming atmosphere. The coffee shop is top notch. Facilities in rooms were just OK, but clean.
Stayed 1 night in Sep 2023
Response from Reservations on Sep 26, 2023
Many thanks for your review

6/10 Okay

James

Liked: Staff & service
Stayed 2 nights in Sep 2023
Response from Reservations on Sep 19, 2023
Many thanks for your review

8/10 Good

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay, rooms on the small side but otherwise very nice.
Stayed 1 night in Sep 2023
Response from Reservations on Sep 19, 2023
Many thanks for your review

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Reservations on Sep 15, 2023
Many thanks for reviewing our hotel

8/10 Good

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff both in the restaurant and at the front desk were very friendly and courteous. We were early and they were able to provide us with our room. The cottage was lovely with a nice view of the Loch. My suggestion is around the functionality of the cottage. While there is a convenience store, there is no mini fridge in the room to store purchases. As well the location of electrical plugs was not conducive to personal grooming, ie. blow drying hair. I do recognize these are small issues, and they would definitely not discourage us from staying here in the future! :)
Stayed 1 night in Aug 2023
Response from REservations on Sep 11, 2023
Thank you for your kind comments

10/10 Excellent

Adina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Reservations on Aug 28, 2023
Thank you very much for the lovely score

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10\10
We had a lovely night here and also ate at the restaurant. The staff were friendly and the atmosphere was lovely. Our room was clean and quiet and we had a peaceful comfortable stay. Would definitely recommend.
Stayed 1 night in Aug 2023
Response from Tobi on Aug 13, 2023
Thank you for the lovely marks!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Perfect stay in the superior pods. Cannot fault anything. Great location, excellent standard of accommodation, staff were so helpful and friendly. My partner is coeliac and the gluten free options that were available were fantastic - brilliant pizzas and dessert menu! Highly recommend and will definitely come back.
Stayed 3 nights in Aug 2023
Response from Reservations on Aug 13, 2023
Thank you for the lovely remarks!

10/10 Excellent

Lee

Stayed 1 night in Aug 2023
Response from Reservations on Aug 13, 2023
Thank you for the lovely marks!