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"We didn't use the Spa or have any meals there so we can't comment on that. But the welcome at check-in was great and the room was excellent. We did have a drink in the bar where the service was excellent and very friendly. Overall we had a lovely stay."

"The hotel is fairly basic, the rooms look a bit dated, there was a crack in my bath surround and some staining on the ceiling, but I believe the rooms are due for refurbishment shortly, so this is likely to improve. The parking is just over the road, and is free for as long as you're staying (you can come and go without registering again apparently). The hotel as a whole was clean and tidy. The food was good but a bit pricey in my opinion, but it is a touristy area, so base your expectations on that. The real stand-out was the staff, they are welcoming and clearly enjoy their jobs, and are a perfect example of Welsh hospitality. This is a good hotel as a base to explore Eryri"

"The staff there was really lovely The room we stayed in was not really kept well and the upkeep was a bit poor and it was not the cleanest. The breakfast was nice it was a breakfast buffet next door. The gym was small but decent for a workout The pool sauna and jacuzzi was amazing, steam room wasn’t working when I went though or was not set up "

"The bed I had was harder than I’m used to so that was a bit of a let down. As for breakfast it was help yourself. Fine for things like cereals, yoghurt, fruit juice and toast, but not for cooked food. That should be cooked to order not put out and kept warm for an hour or two. The eggs were really tough."

"Hotel in brilliant position we had everything we needed. Atrium for breakfast with views of the whole of Llanberis was stunning. Breakfast very fresh and varied. Our only complaint would be evening meal did not come up to expectations. Advertised as served with salad. A flat bread with minute bits of salad. A disappointment.. Quite pricey. The hotel and staff were great. "

"We booked only stay "

"Good food, clean room however No hot water in the rooms after 18.00Hrs. No heaters working in the bedrooms."

"Great value "

"Lovely hotel in a great location. Staff are very friendly. The rooms are clean and comfortable. The bar and restaurant are very nice"