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"The staff is super sweet and responsive! The breakfast is not so good, so bring breakfast snacks. :P"

"The staff was very nice and helpful. Very friendly people. The outlets in my room didn’t work, except by the sink and by the bed. The outlet in those lamps did not work at all. Also, the microwave in the coffee maker were not plugged in when I looked to see if there was an outlet near them now that coffee maker and microwave was on display like if it was Walmart because I couldn’t use them. However, I move the microwave and plugged it in to the outlet by the bed that was in the wall. Breakfast is really not up to par. We have those round premade eggs and a few bagels with sausage basket the waffle maker, but again the room was clean. The bed was comfortable and the staff is friendly."

"Great room. Good staff. You pay for breakfast, which is a good one."

"Clean room, good staff, ok breakfast."

"One of the very best hotels I’ve ever stayed at. The place itself was beautiful, the atriums really set the peaceful vibe. The indoor pool was the real reason we picked this place and it did not disappoint! The staff was beyond welcoming and helpful. This will be our pick every time in Rochester!"

"Front desk staff was fantastic!"

"The nice suite. We only stayed ine night. The breakfast was of poor quality as are all hotel breakfasts. We always go out to eat. The staff person at check-in did not mention the breakfast nor time of breakfast. We asked to ckeckin 45 minutes early and ibformed room was not ready. Came back at 3:01, and agin ibformed room wasn't ready. After finding out I was a member all of a sudden the room was ready."

"Very nice stay, comfortable bed and quiet room."

"There are no amenities, not very welcoming environment, very run down, sad feeling, rooms are not well maintained and towels not available unless asked for. I don’t recommend this hotel to anyone!"