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ヘイウッド ホテルの口コミ

3 out of 5
ヘイウッド ホテル
1609 East Cesar Chavez Street, Austin, TX

口コミ

9.8

最高に素晴らしい

評価 10 - 50 件の口コミ中 47 件が非常に良い" "
評価 8 - 50 件の口コミ中 2 件が良い" "
評価 6 - 50 件の口コミ中 0 件が普通" "
評価 4 - 50 件の口コミ中 0 件が不満" "
評価 2 - 50 件の口コミ中 1 件が非常に不満" "

10/10

清潔度

10/10

スタッフとサービス

9.6/10

設備とサービス

10/10

施設のコンディションと設備

9.8/10

環境への配慮

口コミ

2/10 (非常に不満)

Theresa

家族旅行
The management charged my account twice after telling me the original charge which was on a cancelled card did go through and could not be refunded. Instead they charged my other card after I arrived and knew of the billing problem. I only booked a second room with an open card so they would not be left with a redo on a card that had not been cancelled. They would not help me although they knew it was a mistake so I was charged double for one room. The room was not that good
2024 年 4 月に 1 泊滞在

10/10 (非常に良い)

Magdalene

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great cozy boutique hotel in a bustling part of town. Very comfortable beds!
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing property! Super welcoming and accommodating. Would stay here again.
2024 年 2 月に 1 泊滞在

10/10 (非常に良い)

Alexandra

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heywood Hotel >>>>>>
2024 年 1 月に 2 泊滞在

10/10 (非常に良い)

melissa

2023 年 11 月に 2 泊滞在

10/10 (非常に良い)

Maria

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed for two nights. The king patio room is spacious and comfortable. The bath tub is a very nice feature with a skylight. If you want a romantic room, this is it. There’s a small but intimate patio for two right outside the door with a privacy gate. The staff was amazing and immediately contacted us prior to our stay to see if we needed anything to make our stay more comfortable. Jayde was an amazing hostess and went above and beyond our expectations.we will definitely return to this beautiful boutique hotel in the near future. I highly recommend it.
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

ROLAND

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great friendly staff and great local
2023 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 7 月に 2 泊滞在

8/10 (良い)

martin

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I liked the uniqueness of the hotel, i just thought the price was high compared to a suite on the East Coast i recently stayed at.
2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Carl

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Heywood is the perfect balance of a neighborhood experience while being a 10 minute walk to the heart of downtown Austin.
2023 年 3 月に 3 泊滞在

10/10 (非常に良い)

Carli

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2023 年 2 月に 1 泊滞在

10/10 (非常に良い)

Alan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel staff was fantastic. They were were very helpful in directing us to activities in the area.
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

JOHN

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The room was clean and we'll furnished. The staff were all extremely friendly and the entire stay was perfect. I would absolutely book the Heywood again.
2022 年 7 月に 2 泊滞在

10/10 (非常に良い)

Michael、Pleasanton

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice bed, fantastic shower, spacious room, quiet AC, good coffee. Super fast wifi, I measured 100mb down and 25mb up. No workout room but you can walk to the trail at Lady Bird Lake in about 10 min. No breakfast.
2022 年 6 月に 1 泊滞在
Elizabeth, GMからの返信 (投稿日 : 2022 年 7 月 9 日)
Thank you for your review, Michael! It was a pleasure hosting you.

8/10 (良い)

宿泊されたお客様

出張
Charming with Character
Unique place to stay at a great price in popular East Austin. 7 rooms, very friendly and personal service, felt Covid safe (they went to a lot of effort to keep things clean and accessible with limited interaction).
2022 年 1 月に 1 泊滞在

10/10 (非常に良い)

Gina M、Gilbert

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the complete set up of the hotel. I especially enjoyed the outside patio area. Additionally, the extra treats that were left in the room were a nice surprise! The hotel is conveniently located to walk to the lake area or into the city. The food options around the hotel are excellent - great food truck tacos, barbecue, restaurants, and other delicious options. Most importantly, the hotel staff and owner were extremely accommodating and helpful. The Heywood hotel is a great place to stay away from the busy downtown area.
2021 年 10 月に 4 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Maris checked me in early and she was amazing! I arrived before 11am and my room was not ready yet, so I asked for lunch place recommendations. I took her advice and walked to Lou’s Bodega. It was perfect as I was looking for something healthy after a long flight. While I was getting lunch, I received a text from Maris that my room was ready, So after lunch I walked back and settled in. Maris included all my request in the refrigerator and the room was lovdly. I love a boutique hotel and this one was outstanding! I’d love to come back! Highly recommend
2021 年 8 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved evey
2021 年 4 月に 1 泊滞在

10/10 (非常に良い)

samantha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel
Great location, friendly staff, lovely decor and set up.
2020 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

2020 年 1 月に 2 泊滞在

10/10 (非常に良い)

Ray

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

Arturo

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 10 月に 1 泊滞在

10/10 (非常に良い)

Brandi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Loved this hotel
e absolutely loved staying at Heywood.
2019 年 9 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing experience! Room was clean, staff was very welcoming and nice, area was great for a weekend getaway with my husband. We were greeted with a hand written note and a complementary local brew! Super sweet touch!
2019 年 8 月に 1 泊滞在

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2019 年 5 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Quiet hotel with only a short drive to downtown and a brief walk to multiple restaurants. Staff was very friendly and accommodating.
2019 年 4 月に 2 泊滞在

10/10 (非常に良い)

Nicole

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very charming property! Would stay again!
We really enjoyed our stay. It's an absolutely charming property. Lots of attention to detail and attentive customer service. Close to lots of shops, restaurants, and bars. Plus, easy to get to main attractions from. Also, they have hybrid (not clunky cruiser) bikes available with helmets and lights that are perfect for exploring.
2019 年 1 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff is extremely lovely and helpful. Hotel is very pretty and well run. My only complaint is that I did not have a dresser to put my clothes.
2019 年 1 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff, property and amenities were exceptional. We were greeted with a handwritten note welcoming us and provided with complimentary local beers and foffees in the mini fridge. The architecture of the guests rooms was very modern as it was an addition off the back of the 1920s bungalow. The neighborhood is up-amd-comming and very clise to the ever popular South Congress.
2018 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic little boutique hotel and excellent location. The ultimate place to stay if you want the East Austin experience.
2018 年 12 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2018 年 12 月に 2 泊滞在

10/10 (非常に良い)

宿泊されたお客様

出張, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This boutique hotel is very near downtown, cycle path and innumerable restaurants and nightlife. They have a collection of good bicycles included and we rode extensively, first the lake/river bike path and then all over downtown which is vibrant. There are some street bike paths but not everywhere but nevertheless we felt quite safe. The hotel is also walkable to downtown if you are vigorous. The neighbourhood is eclectic but feels very safe. The hotel is an interesting architectural work of fusion of old and new and our room was perfect.
2018 年 12 月に 2 泊滞在
Maris Clegg - Guest Services Manager からの返信 (投稿日 : 2018 年 12 月 7 日)
Hi, Wow! Thanks for the kind review. As a small business, word of mouth and reviews like this, mean the world! I am so glad you enjoyed our complimentary bikes and got to explore Austin. We love our neighborhood and the trail along Lady Bird Lake. It's also great to hear you felt safe. We are staffed by an all-women crew, and everyone of us walks, shops, eats, and drinks in the neighborhood! I look forward to sharing your review with the rest of the staff. We enjoyed hosting you, recently and would love the opportunity to host you again, if your travels find you back in Texas. Please reach out directly at hey@heywoodhotel.com if we can be of any further assistance. Thank you!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Love!
I love the Heywood. The service is excellent, and it’s a quiet, comfortable place to stay with many options within walking distance. The queen room was tiny, but there are larger options if that’s an issue. I will stay there again.
2018 年 10 月に 2 泊滞在
Maris からの返信 (投稿日 : 2018 年 11 月 16 日)
Hi I hope this finds you well! I wanted to take a second to thank you for your kind review. As a small business, word of mouth and reviews mean so much. Thank you for sharing your Heywood experience and giving us the opportunity to show more people what we love about Austin. Please reach out if your travels find you back in Austin. We would love to host you again! Thanks, again!

10/10 (非常に良い)

Sonya、Palm Beach

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
If you want a unique experience this is the hotel for you. They were very personal and kind; a small town feeling.
2018 年 10 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Eastside Austin Perfection - 10/10 Would Recommend
The hotel was very well-appointed, trendy, and comfortable. Every effort was taken to make guests feel comfortable and at home. My husband and I grew up in Austin and stayed here for a long weekend visit. Our room was very clean and nicely decorated with vintage furniture and a well-stocked (and surprisingly reasonably priced!) refrigerator and snacks. The bathroom was spacious, well-lot, and clean, and the shower had excellent water pressure and an amazing rain shower head. Our only complaint was the incredibly firm pillows on an otherwise comfortable bed. The staff members were warm and welcoming, ready with suggestions of nearby watering holes and taco trucks to try (an Austin must). The neighborhood is thriving, with a ton of cute and trendy bars, restaurants, and shops within walking distance. We were very happy with our stay and would definitely book this hotel again!
2018 年 9 月に 3 泊滞在
Maris からの返信 (投稿日 : 2018 年 11 月 16 日)
Hi I hope this finds you well. I just wanted to take a second and thank you for your kind review. As a small business, word of mouth and reviews like this one, really mean everything! I am glad you loved the neighborhood! We are big time fans of all of our neighbors. But, I am sorry to hear about your experience with the pillows - if your travels find you back in Austin, we would love the opportunity to host you again & provide all feather-down pillows as an alternative. Thanks again!

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
East side Gem
Heywood is an adorable boutique hotel in East Austin. The service is amazing and the rooms are unique and adorable. We stayed in the queen bee room with is on the tiny side for 250 a night but nonetheless comfortable and cute!
2018 年 9 月に 2 泊滞在

10/10 (非常に良い)

Owen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 5 月に 3 泊滞在

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heywood is a WINNER.
I have stayed at The Heywood Hotel several times, and it never disappoints! It is the perfect place to relax solo or as a couple. Private, yet tons of restaurants accessible and within walking distance. The rooms are clean, modern, and comfortable. I never want to leave.

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Can't Wait to Come Back!
I spent three nights at the Heywood for work; it was the perfect place to come back to after a day of meetings! The staff were very thoughtful. They gave me some great restaurant recommendations for the neighborhood. I can't wait to stay here again - it was hard to leave!
2017 年 12 月に 3 泊滞在

10/10 (非常に良い)

jessica、brooklyn, ny

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bungalow hotel with great aesthetic
Super comfortable, complimentary beers in the fridge and snacks stocked were all well selected. Bed was comfortable, shower was nice and the whole property was lovely. Walking distance within good food and bars.
2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

Amber

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Heywood is heaven
The Heywood always delivers in all areas when it comes to accommodations. Aboove and beyond service, attention to detail and laid back luxury. Heywood gives Austin a good name.
2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2017 年 8 月に 1 泊滞在

10/10 (非常に良い)

Jonathan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
1st wedding anniversary stay
Our stay was incredible and thank you to Heywood Hotel for making our 1st wedding anniversary one for the memories.
2017 年 7 月に 1 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
exceeded my expectations!
This is a GREAT boutique hotel; I wish there was a Heywood at every one of my vacation destinations!! This was our first time to Austin. The suite was very quiet, private, clean, and comfortable. The location of the hotel is close to all the main attractions, and the staff was Awesome!!...very knowledgeable and friendly! Honestly, I won't stay anywhere else when I'm in Austin! Very pleased, thank you!! :)
Our room
The Capitol!
2017 年 6 月に 2 泊滞在

10/10 (非常に良い)

LAN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

Barb

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend getaway
Excellent hotel, staff very friendly and provided great advice about bars and restaurant in the area. Best hotel we have stayed at in Austin.

10/10 (非常に良い)

Scott

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Form & function working in concert w/ one another.
The Heywood hotel was amazing. Very quiet and private. Relaxed and comfortable atmosphere. So much better than a chain hotel.

10/10 (非常に良い)

Jessica

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Cozy, unique, off-the-beaten path
Such an accommodating and attentive staff, cozy rooms with super comfortable beds.

10/10 (非常に良い)

Jordan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Beautiful modern hotel
This place was amazing! The property is beautiful and modern. I had a room that had it's own private patio which was wonderful. The room itself was great; the bed was very comfortable, the decor was beautiful, and the shower was amazing. The staff was incredibly friendly and gave us great recommendations for cocktails and food, all of which was in walking distance! I'm still daydreaming about my stay there. I'd go back in a heartbeat.