Regency スイート | 部屋からの景観

ハイアット リージェンシー スイーツ アトランタ ノースウェストの口コミ

3.5 out of 5

口コミ

8.2

とても良い

評価 10 - 1000 件の口コミ中 506 件が非常に良い" "
評価 8 - 1000 件の口コミ中 253 件が良い" "
評価 6 - 1000 件の口コミ中 109 件が普通" "
評価 4 - 1000 件の口コミ中 70 件が不満" "
評価 2 - 1000 件の口コミ中 62 件が非常に不満" "

8.6/10

清潔度

8.6/10

スタッフとサービス

8.0/10

設備とサービス

8.2/10

施設のコンディションと設備

8.2/10

環境への配慮

口コミ

10/10 (非常に良い)

Michelle

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel was great! The location was also amazing surrounded by food spots. Any issue we did have we didn't bother to bring it up but they would have quickly fixed it. Will book again!
2024 年 5 月に 3 泊滞在

10/10 (非常に良い)

Jordan

良かった点 : 施設のコンディションと設備
Loved it
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Jordan, Thank you for sharing your feedback about your visit to the Hyatt Regency Suites Atlanta Northwest with fellow online reviewers. We're so pleased you enjoyed your stay and had a wonderful experience. We were happy to serve you and hope that we have an opportunity to welcome you back in the near future.Regards,Kent DevantierGeneral Manager

8/10 (良い)

Tracy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location
2024 年 5 月に 3 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 27 日)
Dear Tracy, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your stay and for your gracious feedback. We're glad you found our hotel location convenient for your needs. Thank you again for choosing the Hyatt and we hope to have the pleasure of welcoming you back soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Madison

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We had a great time. Place was not walkable to the stadium but ubers to stadium were $10-$12. Staff was extremely helpful and nice. I would stay here again.
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Madison, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations with our comfortable suites and attentive service by our associates. We strive daily to provide the best service possible for all our guests so we will share with our staff your comments about the wonderful job they did. Thank you again for your kind words and we look forward to welcoming you back again. Regards,Kent DevantierGeneral Manager

8/10 (良い)

Yuri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This hotel is really great.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Yuri, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
Pool was closed apparently and no notice was given before. Also the staff was low and required more assistance.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear John, Thank you for being our at Hyatt Regency Suites Atlanta Northwest and for the kind rating. We sincerely apologize for the issues you faced with our staff, and we will share your comments with them to ensure such events are not repeated. Also, we regret you were unable to take advantage of the pool. We will certainly discuss your comments with our team to ensure our guests have precise details about our amenities and offerings. We hope you will allow us an opportunity to welcome you back soon for the exceptional stay you deserve.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Bryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 22 日)
Dear Bryan, Thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Hyatt Regency Suites Atlanta Northwest, and we look forward to welcoming you back soon. Regards, Kent Devantier General Manager

10/10 (非常に良い)

Laurie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Laurie, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

8/10 (良い)

Herman、Salem

家族旅行
気になった点 : 施設のコンディションと設備
It was very upsetting that a pool was advertised but “not opened”. It should have been in the advertising area. We requested extra blankets and was given a dampened one, there was a chaise lounger in the advertising but not one in the room.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 24 日)
Dear Herman, Thank you for being our guest at Hyatt Regency Suites Atlanta Northwest and for the nice rating. We sincerely apologize for disappointing you with regard to our pool and in-room amenities. We regret any inconvenience and frustration this caused you, and please know we are grateful for your patience. We hope you will allow us an opportunity to serve you again the next time you visit the city.Regards,Kent DevantierGeneral Manager

2/10 (非常に不満)

Jody

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 19 日)
Dear Jody, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Tiara

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
I loved everything
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Tiara, Thank you for sharing your feedback about your visit to the Hyatt Regency Suites Atlanta Northwest with fellow online reviewers. We are so pleased you enjoyed your stay and had a wonderful experience. We were happy to serve you and hope that we have an opportunity to welcome you back in the near future.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Anthony Jose

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Mr. Jose, We're thrilled to see your great rating! Your satisfaction is important to us, and we are glad you enjoyed your stay at Hyatt Regency Suites Atlanta Northwest. Thanks for choosing us for your time in the city; we hope to see you again soon.Regards,Kent DevantierGeneral Manager

6/10 (普通)

Wendy

家族旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス、施設のコンディションと設備
I would have given more stars however the website shows a beautiful swimming pool area and it was closed in May. It was warm abs sunny and that’s why I booked here. Nowhere does it show on the website that it’s not open until the very end of May. Oh they did offer me 10 percent on my next stay. That’s a joke in this day and time
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Wendy, Thank you for sharing your feedback with us. We regret you were unable to take advantage of the pool and that our website did not include accurate information regarding the pool's availability. We will certainly discuss your comments with our team to ensure our guests have precise details about our amenities and offerings. We know that the compensation we have provided will not change your experience. However, we do hope that you now feel more comfortable with our attempt to resolve this unfortunate situation and, in some way, help change your mind about us. We hope you will allow us an opportunity to welcome you back soon for the exceptional stay you deserve.Regards,Kent DevantierGeneral Manager

4/10 (不満)

Jamison

気になった点 : 清潔度、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Jamison, Thank you for choosing our hotel for your recent stay. On behalf of our entire staff, please accept our apologies for not meeting your expectations. We make every effort to provide an exceptional stay for each of our guests; therefore, we are disappointed if this was not your experience. We hope you will consider giving us a chance in the future so we can provide you with the hospitality you should always expect from us.Regards,Kent DevantierGeneral Manager

8/10 (良い)

Jeffrey

良かった点 : 清潔度、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Jeffrey, We are pleased to receive your generous rating for Hyatt Regency Suites Atlanta Northwest. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was great. Needed an early check in coming from out of town. They said no problem your room is ready! Clean and nice ambiance
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 13 日)
Dear Michael, Thank you for choosing Hyatt Regency Suites Atlanta Northwest and for your generous comments about our hotel and devoted staff. We are pleased to know that we exceeded all of your expectations and that you loved our fresh accommodations and excellent customer service. Thank you again, and we look forward to welcoming you again whenever your travels bring you back to Atlanta.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Simone

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
We loved the room. It as clean and spacious.
2024 年 5 月に 3 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Simone, Thank you for sharing your experience at the Hyatt Regency Suites Atlanta Northwest with fellow travelers online. It is great that you thoroughly enjoyed the comforts of our two-bedroom suite with ultra-plush bedding and deluxe amenities. Our housekeeping team understands the importance of cleanliness, and they go above and beyond to keep that standard high. We will share with them your comments about your wonderful experience to recognize them for their hard work. Thank you for being our guest and we look forward to your next visit.Regards,Kent DevantierGeneral Manager

8/10 (良い)

Mercedes

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
I liked the area quick to where i waa going over the weekend. Wish the food services had better hours.
2024 年 4 月に 2 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Mercedes, Thank you for your review. We were pleased to read you enjoyed your overall stay at our hotel. However, we are sorry that we did not meet your expectations at our restaurant. We have followed up with our food and beverage team to address these concerns so that we can learn and improve accordingly. We hope you will give us another chance to prove ourselves to you again and return to Hyatt Regency Suites Atlanta Northwest in the future. Regards,Kent DevantierGeneral Manager

8/10 (良い)

KRISTIN

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Kristin, Thank you for the nice rating for Hyatt Regency Suites Atlanta Northwest. We're glad to have provided you with a satisfying stay. It was our pleasure to have you as our guest, and we hope to see you again soon.Regards,Kent Devantier,General Manager

8/10 (良い)

Terrika

2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Terrika, We appreciate your gracious rating about your stay at Hyatt Regency Suites Atlanta Northwest. It means a lot for us to learn that we met all of your expectations. Thank you for being our guest, and we look forward to a future visit.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Megan

出張, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great size suite with comfortable couch and bed. Good size fridge and microwave with counter space to prepare food. The restaurant downstairs was disappointing but would not stop us from staying at the hotel in the future.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 5 日)
Dear Megan, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. We are particularly glad your room provided all the comforts you expected and that you enjoyed all of the in-room amenities we provide. However, we are sorry for the disappointment you had with our on-site restaurant. We look forward to welcoming you back soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Kristie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The cleanliness of the hotel suite.
2024 年 4 月に 2 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Kristie, Thank you for sharing your experience at the Hyatt Regency Suites Atlanta Northwest with fellow travelers online. It is great that you thoroughly enjoyed the comforts of our two-bedroom suite with ultra-plush bedding and deluxe amenities. Our housekeeping team understands the importance of cleanliness and they go above and beyond to keep that standard high. We will share with them your comments about your wonderful experience to recognize them for their hard work. Thank you for being our guest, and we look forward to your next visit.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Yuri

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Muy bueno
2024 年 4 月に 1 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Yuri, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Yuri

家族旅行
良かった点 : 設備とサービス、施設のコンディションと設備
Excellent place
2024 年 4 月に 1 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Yuri, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Reagan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Absolutely wonderful stay! Super easy to check in and check out!
2024 年 4 月に 1 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Reagan, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your lodging needs and for sharing your experience online. We take great pride in delivering excellent service and coupled with our wonderful facilities; it makes us one of the best hotel choices in the Marietta area. It was a pleasure to read your comments about our splendid service, which confirms that we are on the right track in providing service excellence. We appreciate your review and hope to have the opportunity to welcome you back very soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Perry

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It wa great
2024 年 4 月に 2 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
Dear Perry, Thank you for sharing your feedback about your visit to the Hyatt Regency Suites Atlanta Northwest with fellow online reviewers. We're so pleased you enjoyed your stay and had a wonderful experience. We were happy to serve you and hope that we have an opportunity to welcome you back in the near future.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Allyson

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Large rooms
2024 年 4 月に 1 泊滞在
Kent Devantier General Managerからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Allyson, Thank you for sharing your experience at the Hyatt Regency Suites Atlanta Northwest with fellow travelers online. It is great that you thoroughly enjoyed the comforts of our two-bedroom suite with ultra-plush bedding and deluxe amenities. Our housekeeping team understands the importance of cleanliness, and they go above and beyond to keep that standard high. We will share with them your comments about your wonderful experience to recognize them for their hard work. Thank you for being our guest and we look forward to your next visit.Regards,Kent DevantierGeneral Manager

8/10 (良い)

Melissa

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 27 日)
Dear Melissa, Your generous rating made our day! We are dedicated to providing every guest with a great experience at Hyatt Regency Suites Atlanta Northwest, and we appreciate you taking the time to leave your feedback. We hope to see you soon.Regards,Kent Devantier,General Manager

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 24 日)
Dear Stephanie, Knowing you enjoyed every aspect of your stay at Hyatt Regency Suites Atlanta Northwest is why we do what we do! Thank you for taking the time to leave your rating. We look forward to seeing you again whenever your travels bring you back to the area.Regards,Kent Devantier,General Manager

10/10 (非常に良い)

neuber

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice place,
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 22 日)
Dear Neuber, It was a pleasure having you as our guest at Hyatt Regency Suites Atlanta Northwest. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Donnie

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
That you gave free rides to the battery.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Donnie, Thank you for choosing to stay with us at Hyatt Regency Suites Atlanta Northwest. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we appreciate you mentioning our thoughtful hospitality. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Regards,Kent DevantierGeneral Manager

8/10 (良い)

Kelsey A

家族旅行
気になった点 : 設備とサービス
Everyone was friendly and was a great price for large accommodations. Two things I didn’t care about was we waited about 10-15 minutes upon arrival to be helped when there were four staff members standing around not doing much of anything but talking. The rooms are a bit dated and not in the best of conditions personally but large and accommodating. Parking is not free for hotel guests because of the convenient free bus at the end of the driveway to Truest stadium. So you are charged 15 dollars a night. Mind you it is a steep incline up and down to the bus. Bar closes early so we never got to try it out and pool was closed. Great location for going to see baseball.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Kelsey A, Thank you for being our guest at Hyatt Regency Suites Atlanta Northwest and sharing your experience. We are delighted to know you were pleased with our friendly associates, ideal location, and the price of your visit. However, we apologize for the service shortfalls you experienced during your visit and the inconvenience this has caused. We will share your comments with appropriate individuals as we strive to enhance our guest experience going forward. We are also sorry you were not entirely satisfied with the condition of our accommodations. We are grateful for the feedback, and we will share these notes with the appropriate individuals for the future modernization of our hotel. Furthermore, we regret your disappointment with our parking fees and our on-site bar and pool being closed. We appreciate your feedback, and we look forward to your next visit. Regards,Kent Devantier,General Manager

8/10 (良い)

bo

グループ旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
Great price point and large rooms. Restaurant/Lounge closes at 10pm on Friday and Saturday which was a bit inconvenient. After seeing a couple of Braves games we wanted to have a couple drinks and maybe some food and we’re not able to do that here at the Hyatt. Other than that the stay was very nice. We will return.
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Bo, Thank you for choosing Hyatt Regency Suites Atlanta Northwest and sharing your feedback. We are delighted to know you liked the spacious accommodations and the price of your visit. However, we regret your disappointment with our on-site restaurants and lounge hours and the inconvenience this has caused. Thank you again for your feedback, and we look forward to your return visit. Regards,Kent Devantier,General Manager

10/10 (非常に良い)

Erin

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very close to Truist Park, super convenient, large and comfortable room!
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Erin, Thank you for being our guest at Hyatt Regency Suites Atlanta Northwest and sharing your experience. We are delighted to know you were pleased with our ideal location and spacious and comfortable accommodations. It was a pleasure to host you, and we look forward to your return visit. Regards,Kent Devantier,General Manager

6/10 (普通)

Tina

カップルで旅行
良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
The outside pool area is beautiful during season. We stayed in Room 607 and there was no hot water AT ALL. We had to take cool bathes that night and morning. The toilet water ran off and on our entire stay, very irritating.Told front desk about and all they said was they will have someone to check it. No type of compensation and our total for one night was $230..i will rethink before booking again:(
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Tina, Thank you for taking the time to provide feedback about your stay. We are sorry for the maintenance issue you experienced in your bathroom. We appreciate you bringing this to our attention. We understand the frustration and appreciate your patience in these matters. We hope you will come back to experience our hotel the way we would have liked during this stay.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Almost a great place to stay!
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 19 日)
Dear Michael, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations. Thank you again for your feedback and we hope you will stay with us again in the near future. Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Leondria

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great
2024 年 3 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Leondria, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay. We were pleased to read that we exceeded your expectations and appreciate your perfect rating. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent Devantier,General Manager

10/10 (非常に良い)

Veronica、Maple Grove

2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Veronica, Thank you for letting us know your visit to Hyatt Regency Suites Atlanta Northwest was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Kimi

カップルで旅行
良かった点 : 設備とサービス
Nice
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Kimi, It was a pleasure having you as our guest at Hyatt Regency Suites Atlanta Northwest. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Jasmine

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice rooms that were well kept and comfortable bed
2024 年 4 月に 2 泊滞在
etx-danairesponzeからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Jasmine, Thank you for sharing your experience at the Hyatt Regency Suites Atlanta Northwest with fellow travelers online. It is great that you thoroughly enjoyed the comforts of our room with ultra-plush bedding and deluxe amenities. Our housekeeping team understands the importance of cleanliness and they go above and beyond to keep that standard high. We will share with them your comments about your wonderful experience to recognize them for their hard work. Thank you for being our guest and we look forward to your next visit.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Tosha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Dear Tosha, Thank you for letting us know your visit to Hyatt Regency Suites Atlanta Northwest was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Jesus

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Jesus, Thank you for letting us know your visit to Hyatt Regency Suites Atlanta Northwest was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Regards,Kent DevantierGeneral Manager

10/10 (非常に良い)

Sylvia、Lakeland

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our home away from home. We love this hotel!
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 12 日)
Dear Sylvia, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager

8/10 (良い)

Erin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Enjoyed our stay here. Staff was friendly, great location for going to the braves games and a great value property! Will be staying again on our return
2024 年 4 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Erin, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest while you were here for the Braves Game. It was a pleasure to read that we exceeded your expectations with our ideal location and attentive service by our associates. We are also glad you found us of great value. Thank you again for your feedback, and we are excited to host you again soon.Regards,Kent Devantier,General Manager

4/10 (不満)

William

カップルで旅行
The bathtub took forever to drain so while I took a shower the water backed up. I let them know at the desk and they were supposed to fix the issue but did not do so.
2024 年 4 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear William, Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide a wonderful experience to all of our guests; therefore, we are truly sorry for the inconvenience caused due to the maintenance issues you encountered and that we were unable to fix this to your satisfaction. We also apologize for the way our associates handled these matters and are grateful for your patience. Your feedback is important to us, and we have shared it with the appropriate individuals to improve our services going forward. We hope you will stay with us another time so we can provide you with a much more satisfying visit.Regards,Kent Devantier,General Manager

10/10 (非常に良い)

Pam

家族旅行
良かった点 : 施設のコンディションと設備
Rooms are spacious and clean. Easy on and off interstate to get where you are going.
2024 年 4 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Pam, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our proximity to the interstate and beautiful accommodations. Thank you again for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent Devantier,General Manager

6/10 (普通)

Jara

カップルで旅行, 家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 清潔度
Very close to the battery for Braves game.
2024 年 4 月に 2 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Jara, Thank you for taking the time to rate your experience; we love that you could join us for the Braves Game. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Regards,Kent Devantier,General Manager

10/10 (非常に良い)

LaToyia

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed here for the convenience of attending the Braves game. It was a wonderful stay!!
2024 年 4 月に 1 泊滞在
GENERAL MANAGERからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear LaToyia, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest while attending the Braves Game. We are glad you found our hotel location convenient for your needs. Our goal is to provide an exceptional stay so we are delighted that was your experience. Thank you again for being our guest and we look forward to having the pleasure of welcoming you back soon.Regards,Kent Devantier,General Manager

10/10 (非常に良い)

Lisa

カップルで旅行
良かった点 : 設備とサービス
Everything was nice
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
Dear Lisa, Thank you for your wonderful words regarding your stay at the Hyatt Regency Suites Atlanta Northwest. It was a pleasure to read that we exceeded your expectations. Thank you again for your feedback, and we hope you will stay with us again in the near future. Regards,Kent DevantierGeneral Manager

8/10 (良い)

Ashley

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Ashley, Thank you so much for the terrific rating regarding your stay at Hyatt Regency Suites Atlanta Northwest. We hope you are already planning another trip our way.Regards,Kent DevantierGeneral Manager