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The Hiramatsu Hotels & Resorts Atami

Photo gallery for The Hiramatsu Hotels & Resorts Atami

Featured Image
Terrace/Patio
View from Room
Premium bedding, free minibar items, in-room safe
Premium bedding, free minibar items, in-room safe

Overview of The Hiramatsu Hotels & Resorts Atami

The Hiramatsu Hotels & Resorts Atami

4.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
413-0033, Shizuoka, Atami, 1993-237 Atami

Explore the area

  • Popular LocationLake Ashi20 min drive
  • Popular LocationHakone Kowakien Yunessun28 min drive
  • Popular LocationHakone Open Air Museum28 min drive

Choose dates to view prices

About this area

Atami

Located in Atami, The Hiramatsu Hotels & Resorts Atami is on the waterfront. Fuji-Hakone-Izu National Park and Hakone Visitor Center reflect the area's natural beauty and area attractions include Akao Herb and Rose Garden and Atami Plum Garden. Oratche Dairy Farm and Cycle Sports Center are also worth visiting.

What's nearby

  • Atami Trick Art Museum - 6 min walk
  • Atami Castle - 6 min walk
  • Lake Ashi - 20 min drive
  • Hakone Kowakien Yunessun - 28 min drive
  • Hakone Open Air Museum - 28 min drive

Getting around

  • Atami Station - 4 min drive

About this property

The Hiramatsu Hotels & Resorts Atami

Luxury hotel with free breakfast and free valet parking
This hotel features a restaurant, concierge services, and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite. All 13 individually furnished rooms feature free WiFi and room service. Guests can enjoy spring water baths, and other standard amenities include refrigerators, minibars (stocked with some free items), and flat-screen TVs.
The Hiramatsu Hotels & Resorts Atami offers 13 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, bathrobes, and slippers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant
  • Room service available

Things to do

  • Hot springs

Family friendly

  • Cribs/infant beds (surcharge)
  • Refrigerator

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Japanese

Outdoors

  • Garden
  • Terrace

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Spring water bathtub
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (some items)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Laptop-compatible safe
  • Phone
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in Half Board rates must check-in by 7:30 PM to receive dinner. No refunds will be issued for unused portion of offer.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for JPY 13200 per night
Cribs (infant beds) are available for JPY 8800 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 8800 per night
  • Rollaway bed fee: JPY 13200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

HIRAMATSU HOTELS RESORTS ATAMI Hotel
HIRAMATSU HOTELS RESORTS Hotel
HIRAMATSU HOTELS RESORTS ATAMI
HIRAMATSU HOTELS RESORTS
THE HIRAMATSU HOTELS & RESORTS ATAMI Hotel
THE HIRAMATSU HOTELS & RESORTS ATAMI Atami
THE HIRAMATSU HOTELS & RESORTS ATAMI Hotel Atami

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 44 out of 53 reviews
5 - Excellent 83%
Rating 4 - Good. 6 out of 53 reviews
4 - Good 11%
Rating 3 - Okay. 2 out of 53 reviews
3 - Okay 4%
Rating 2 - Poor. 1 out of 53 reviews
2 - Poor 2%
Rating 1 - Terrible. 0 out of 53 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.9/5

Staff & service

4.3/5

Amenities

4.7/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing amazing
The staff and location was on point. The inside was also very modern and luxurious. Highly recommend!
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A million dollar view, property is new and clean. Ms Mayumi Arai good Leadership is a great asset to this 6 stars property The attentiveness of staff made our stay memorable and unforgettable Chef Katsuya Miura prepared us “Michelin Star” dinner every evening. Every dish is uniquely prepared.
Stayed 2 nights in Apr 2019

5/5 Excellent

Great food. Great service.
Stayed 1 night in Aug 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A superb onsen resort
Stayed 1 night in Jun 2018