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"Easy check in"

"The room itself is fine, but there's 2 extremely loud extractor fans that don't turn off so its nearly impossible to actually sleep. There's also only a coffee pod machine in the room, tea is only availabile in the refreshments room for £2.90. They don't have keycards, only provide links to to your phone to unlock doors, which is fine but you can't actually get through the main door without one, so if you haven't set it up before arrival you need to press the call button (which noone seems to answer) so you get stuck outside. Staff are friendly once you actually find them. It's such a shame, beacuse it could of been a lovely stay if you can actually sleep."

"For most visitors this is a one night stay hotel for the airport for early morning flights. Despite being a good Ibis its neighbours offer similiar or above standard offerings at a cheaper price. The room is small but clean and well furnished. The shower is warm but contains a 3-in-1 shampoo/conditioner/body. The bed is large but hard. The room is also never entirely dark due to the corridor light always being on and the fire alarm flashing brightly. This is a 24/7 hotel so noise is expected all night. You can expect to hear your upstairs neighbour. "

" Lean, ideal position "

"Didn't sleep very well, room temperature was very hard to maintain at a comfortable level, water glasses on table in level 1 restaraunt were dirty althought the food for dinner and breakfast was very very good."

"I decided to stay at the Leonardo Hotel so that I would be at Heathrow airport ready and fresh for my flight the following day. The price of the hotel room was reasonable (£81 for the night), and I pre-booked a King room. The entrance to the hotel is actually around the back of the hotel which is situated on the main road where most of the hotels are located. I have to say, it does seem a bit shady when you are walking around the back of the building looking for the entrance, it is not very well lit. The reception was in good condition, the staff were very nice and helpful. And there is a large bar / restaurant area right there as you walk in. My room was on the third floor, the king bed is more of a queen size actually, but definitely big enough for one person comfortably (the pillows are pretty hard though). You have to wrestle with the air-conditioning a bit, it takes about 20 or 30 minutes to actually kick on, and it turns itself off during the night so I had to get up a few times to keep putting it on. The food and drinks options in the restaurant looked nice, expensive as you would expect for an airport hotel but from what I could see it looked reasonably good quality. Because my flight was delayed I had to pay a £30 late check out fee which would give me the room until 4 PM (they will give you till midday for free if you ask). considering the room itself was only £81 I thought the £30 late checkout fee was way too much. Good value for a 1 person quick stay "

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"Comfortable room, staff friendly at check in/out. Good range at breakfast. There was always a very long queue for the lift to and from the car park so ended up using stairs with luggage."

"The room was great. Very clean, quiet, and near the airport. My partner didn’t have a good experience with the bar (bartender gave the wrong drink, despite repeating the correct order several times), and then the bartender closed the bar nearly 30 minutes earlier than tha posted time, so the correct drink was never provided."