「We had a group for my daughter’s 16th birthday and the staff was very accommodating with making sure we were on the same floor. This is the second time we’ve stayed at this location and we plan on staying anytime we’re in town.」
「Breakfast was good, we arrived on a Sunday (omelette bar on website does not state that this is only Wednesday-Friday), so we did not get to indulge. Beds were VERY comfortable in our suite, room was spotless. All staff I talked to were very nice. I was a bit concerned that Hyatt House does have homeless living in the hotel. Where we live, this spells crime and trouble. As far as I am aware, there were no incidents, but I would not let kids roam about. In fact, one of the gentlemen living there...
「We really enjoyed our stay. The hotel was clean and up to date. The hotel was quiet and the beds were comfortable. We would definitely stay again. Very close to the mall. 」
「Room was very clean. No odors. Decor was nice. Liked that it had a mini fridge and microwave. Nothing fancy but throughout hotel, it appeared neat and clean. 」
「there is Lower floor to access from 1st floor, but have only one elevator so need to wait if someone goes to upper floor from 1st floor. Better to have two elevator.」
"Terrible hotel and terrible service! I waited exactly 1 hour and 30 minutes for airport shuttle to come and made 5 phone calls to repeat everything. Non smoking property they say, but my first room had a terrible smell.
Next morning I requested airport shuttle, but when I came down, there was a big black lady sitting and saying "sorry sir we don't have your name, I can't help you" and I took uber for 20$.
Hotel needs to update its services! Just don't go until then."
"The room is spacy enough and clean.
There are two units of self laundry machine but no laundry and dry cleaning service.
It is not far away from downtown if you use your car or rideshare apps. But I like to avoid the walking in the night from downtown.
Breakfast are not hotel grade. They use paper plates and plastic cutleries. Only omlet fits my taste.
It is good if you are student or big family who need to save money. If you are on bussiness trip, you should ask your employer to pay more."
