サウナ、スパ用浴槽、マッサージ

Kn アパートホテル コロンバスの口コミ

3 out of 5
Kn アパートホテル コロンバス
Av. Santiago Puig, 8, Playa De Las Americas, Arona, Tenerife

口コミ

7.8

良い

評価 10 - 294 件の口コミ中 79 件が非常に良い" "
評価 8 - 294 件の口コミ中 120 件が良い" "
評価 6 - 294 件の口コミ中 68 件が普通" "
評価 4 - 294 件の口コミ中 19 件が不満" "
評価 2 - 294 件の口コミ中 8 件が非常に不満" "

8.0/10

清潔度

8.2/10

スタッフとサービス

7.2/10

設備とサービス

7.8/10

施設のコンディションと設備

8.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス
2024 年 4 月に 7 泊滞在
KN Hotelesからの返信 (投稿日 : 2024 年 4 月 26 日)
Dear Guest,Thank you for your review.We look forward to welcoming you again.Kind regards,KN Hoteles.

8/10 (良い)

JOAO DUARTE

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Trés bien situé on peut tout faire a pied,Nourriture tres bonne et variée seul bemol le menage reste a desirée que la salle de bain qui est netoyée sinon en 8 jours pas eu un coup de balai dans la pieçe dommage...Mais je retournerais sans probléme
2024 年 3 月に 8 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 4 月 3 日)
Cher client,Les commentaires de nos clients nous offrent l'opportunité de voir notre hôtel à travers leurs yeux, nous donnant des informations sur les services qui pourraient être améliorés pour améliorer le séjour de nos futurs clients, nous vous remercions donc pour le temps que vous avez passé à partager un examen de votre expérience personnelle à l'hôtel. Nous espérons vous revoir bientôt dans notre hôtel.Cordialement,KN Hoteles.

8/10 (良い)

Michael

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good stay
In general this hotel was good value for money and is in a good location. Can be noisy day and night and the pool entertainment is really annoying but there are quieter areas you can relax away from the main pool area.
2024 年 1 月に 5 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 2 月 7 日)
Dear Guesr. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

4/10 (不満)

Michaela

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Staff at reception are fantastic and probably underpaid for the complaints they have to listen to. The hotel needs a major revamp. The room we arrived to was like a prison cell, actually a prison cell would have been cleaner. The headboard was brown metal, the desk was brown metal and the side tables, they actually looked like rusty furniture. The bed was as hard as the road and the room was disgusting. The floor, the dirt on the front of the brown fridge, the light switches were dirty, the pillow cases had blood stains on them. We complained about the room and wanted to change. It was an upgrade but no palace. Stains on sheets, floor dirty, crumbs all over the bench but it done rightly for the nights we were there. We travel often and we have never experienced so many people complaining at reception, it was unbelievable. We probably paid over the odds for this hotel as it was between Christmas and new year but unless you are getting a real bargain and are a deep sleeper as the noise of people passing the room, talking and shouting, don’t care about living in a dirty jail cell then knock it up!
2023 年 12 月に 4 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 16 日)
Dear Guest,First of all we would like to apologize for the cleanliness. The rooms are cleaned and supervised before clients arrive and during their stay. Of course, we are taking good note of your comment in this regard and we apologize for any misunderstanding that might have ocurred.We do appreciate you choosing us for the stay and we hope to fix this in hopes that you can choose us in the future. Kind regards,KN Hoteles.

8/10 (良い)

mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
You had to pay for your room safe
2023 年 12 月に 4 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest. Thank you for leaving a review. We are glad that you enjoyed your stay. We look forward to welcoming you again. Kind regards, Kn Hoteles.

4/10 (不満)

Kenneth

出張
気になった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 4 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. Kind regards,KN Hoteles.

8/10 (良い)

Filippo

カップルで旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
La struttura non è nuovissima ma per un 3 stelle va più che bene. Ci sono molte camere e questo è un contro per la quantità di persone e per il rumore. Avendo fatto mezza pensione facevamo colazione e cena in hotel e devo dire che il buffet è molto vario e la cucina è molto buona. Il personale ed il servizio dell’hotel sono eccellenti. Frequentato da molti inglesi e tedeschi. Le camere non sono molto insonorizzate e quindi la sera si sente molto rumore e casino. Molto vicino alla spiaggia è comodo al centro. C’è molto parcheggio vicino. Hanno molto intrattenimenti per le famiglie. Tutto sommato non è stato male soggiornare lì.
2023 年 12 月に 8 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest. Thank you for your comments. We are glad to hear that you’ve enjoyed your stay with us. We hope that you’ll come to stay with us again soon. Don’t hesitate to call if there is anything we can help you with.Kind regards,KN Hoteles.

6/10 (普通)

Ryan

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Okay but not the best
Greeted nicely and check in all fine. Wasnt sure why we need to wear wristbands for self catering , got told by security to wear one even though he saw me every day i was there. Wasnt going to wear it all holiday. The room was in need of re vamp , the bed was rock solid., cleaners started too early being loud, the sensor on the bathroom light looked smashed in and kept turning itself on and off during the night. The hotel was just too noisy could hear everything outside the room.
2023 年 12 月に 8 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest.Thank you for your honest opinion. We are sorry to hear that you were not satisfied with the competence of our team. We want to inform you that the wristband is part of the Hotel policy, we apologize if it caused any kind of inconvenience.We take note of your suggestions and we hope to see you again soon.Kind regards,KN Hoteles.

6/10 (普通)

Kathleen

グループ旅行
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
Good enough
4th stay. Never fails to be just what I expect. Only do self catering and sleep there so its ideal for me. Cheap and cheerful. Would go elsewhere for any kind of special holiday. But this does the trick for an extra week in the sun.
2023 年 12 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest. Thank you for taking the time to share your experience with us. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards,KN Hoteles.

8/10 (良い)

John

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good hotel ,good value, go self catering
Good hotel, convenient, airport bus stops at door, don’t bother with a taxi. Bar area not great, glad we didn’t go all inclusive. Nice pools and plenty loungers. Right beside football stadium for any fans, games on Sunday lunchtimes. Good WiFi, good enough for streaming
2023 年 12 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest. We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call us.Kind regards,KN Hoteles.

8/10 (良い)

Brian

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice stay if a little noisy
Just enjoyed 6 nights in kn columbus room cleaned every day to a good standard, check in staff excellent, had a street facing room a bit noisy at night but i didnt mind got the room at a great rate ,if your a light sleeper it might not suite you, didn't eat there so cant comment on the food ,bottom line its not 5 star so dont expect it,if you want clean rooms in a good location with air con its fine .
2023 年 11 月に 6 泊滞在
Kn Hotelesからの返信 (投稿日 : 2024 年 1 月 10 日)
Dear Guest. Thank you for your comments. We are glad to hear that you’ve enjoyed your stay with us. We hope that you’ll come to stay with us again soon. Don’t hesitate to call if there is anything we can help you with.Kind regards,KN Hoteles.

6/10 (普通)

Verity

良かった点 : 清潔度
気になった点 : スタッフとサービス
2023 年 10 月に 4 泊滞在

4/10 (不満)

Patrycja

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Can’t say anything positive except barista (Kevin) , absolutely terrible food
2023 年 9 月に 5 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 10 月 25 日)
Dear traveler.Thanks for your comments and for having selected our hotel.It is disappointing to read that you were not satisfied with the variety of food that we offer in our buffet restaurant. However, we take your comments really serious and we sent already the information to our kitchen department and our head chef to improve your mentioned commentsWe hope you plan on staying with us again soon as we'd love to improve your opinion of us

10/10 (非常に良い)

Chloe

2023 年 6 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 7 月 18 日)
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.

10/10 (非常に良い)

Tina

2023 年 5 月に 5 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 7 月 18 日)
Dear Traveler. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon.

6/10 (普通)

宿泊されたお客様

家族旅行
Cheap and cheerful. Rooms were ok, AC and shower worked fine. During the day, the hotel was fine. The pool area is clean and big. No major rush for loungers. Music commences around 10am and finishes at 3pm. Noise can be heard at night, people returning early hours in the morning was a pain. It looked like security were introduced back end of the week, so would have been interesting to see if this would have improved. Would consider staying again if I were to return to Tenerife.
2023 年 5 月に 9 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 6 月 2 日)
Dear travelerThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotelKind Regards

2/10 (非常に不満)

Theodore

グループ旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Rooms were dated, tired and internal doors and windows faulty/broken. Room door had issues opening/closing, we were locked out of our room and had to seek replacement keycards from reception. Bedrooms were very loud as they were situated next to a hallway. Bathroom had broken tiles and toilet seat. Bathroom window looked onto stairwell so if the window was open people could see into our shower.
2023 年 4 月に 8 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 5 月 8 日)
Dear Guest,We will take note of your helpful suggestions and share them with the appropriate departments as we strive to meet the needs and desires of all our guests. Kind regards

10/10 (非常に良い)

Shaun

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Lovely hotel
Had a lovely stay again at the Columbus hotel in Tenerife
2023 年 3 月に 4 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 3 月 23 日)
Dear Traveler. Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon

10/10 (非常に良い)

Arni

良かった点 : 清潔度、スタッフとサービス、客室の快適度
2023 年 2 月に 21 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotelKind regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Bra hotell nära till stranden och två minuter hållplats för flygbuss. Bra frukost och middag.
2023 年 2 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear Guest. Thank you for your comments. We are glad to hear that you’ve enjoyed your stay with us. We hope that you’ll come to stay with us again soon. Don’t hesitate to call if there is anything we can help you withKind regards

8/10 (良い)

MASSIMO BOSCOLO

家族旅行
良かった点 : スタッフとサービス
Posizione ottimale a locali negozi, a poca distanza dalla spiaggia. Clientela inglese molto chiassosa specialmente di notte .
2023 年 2 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 2 月 20 日)
Gentile ospite,Siamo molto dispiaciuti di apprendere che la sua esperienza presso il nostro hotel non ha soddisfatto pienamente le sue aspettative in questa occasione. La nostra priorità è fornire un soggiorno piacevole fin dall'inizio a tutti i nostri clienti e rendere la loro vacanza il più confortevole possibile. speriamo che ci dia comunque un'altra possibilità per dimostrarle siamo migliorati. Cordiali Saluti

6/10 (普通)

Timo

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Perushuone
Huoneessa lievä homeen tuoksu.lattia surkeassa kunnossa,huone 429.siivous toimi hyvin,päivittäin.sängyn joustinpatja vetelä.
2023 年 2 月に 15 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 3 月 6 日)
Dear GuestOur guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay with us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope to see you back in our Hotel.Kind regards

10/10 (非常に良い)

Jer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel good helpful staff
Very enjoyable but needs more security as young guests making lot of noise after midnight
2023 年 1 月に 10 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 2 月 7 日)
Dear Guest. We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call us.Kind regards

10/10 (非常に良い)

Timothy

2023 年 1 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 2 月 1 日)
Dear TimothyThank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind Regards

6/10 (普通)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 12 月に 28 泊滞在
Kn Hotelesからの返信 (投稿日 : 2023 年 2 月 7 日)
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

10/10 (非常に良い)

AV

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
La struttura è ubicata in una posizione ideale per raggiungere a piedi in pochi minuti le spiagge e le zone di maggiore attrazione di Las Americas. Molto curata all’interno, spazi esterni gradevoli, aree comuni piacevoli. La camera è spaziosa, luminosa, confortevole e pulita. Il personale è stato gentilissimo e ci ha anche offerto una cena presso l’hamburgeria. Siamo stati davvero bene e ci ritorneremo senza dubbio
Kn Hotelesからの返信 (投稿日 : 2023 年 1 月 9 日)
Gentile ospite.Grazie per i suoi commenti e per aver selezionato il nostro hotel. Siamo lieti di sapere che ha trascorso un piacevole soggiorno con noi, poiché la soddisfazione dei nostri ospiti è il nostro obiettivo più importante. Non vediamo l'ora di ospitarla di nuovo presto per condividere insieme un'altra splendida esperienza.Cordiali Saluti

10/10 (非常に良い)

Yvonne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great value for money!
Came here in December.Very central for las Américas. Staff great, as i had requested a move on the 2nd day of which i got as wanted a pool view reception side as it gets the sun on the balcony. Gave the girls a box of chocs for this as really appreciated it. All 5 uk channels on the tv too if youre staying in any night. Went self catering for 7 days then all inc for an additional 4. Kept my same room but you can ask for a room with a kitchen even if youre all inc. Stayed here before in a room with no kitchen as i was all inc...so didnt realise you could request this on your initial booking. No sun on the pool in the winter but plenty of sun lounger spots should you be a sun worshipper like me. Very clean and modern rooms. Defo come back again.
2022 年 12 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 12 月 21 日)
Dear Guest. We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call us.Kind regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 11 月に 9 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 12 月 21 日)
Dear traveler. Thank you for your rewiev and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Best regards

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備

10/10 (非常に良い)

Manuela

10/10 (非常に良い)

Timothy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A fantastic stay
This hotel ticks all the boxes, friendly helpful staff, great location, lovely pools,lovely rooms,great showers, very comfortable beds, lovely team organising sports events during the days, the all inclusive was very good plenty of choices to suit all tastes, was there for Two weeks, and during a few nights there was quite an amount of noise, but for the large size of the hotel, that can be expected on the odd occasion but overall we had a great experience and would recommend this hotel, and would definitely stay here again. Management and staff keep up the good work, you can be proud of your hotel. Regards Timothy
2022 年 10 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 10 月 24 日)
Dear Guest. Thank you very much for choosing KN Hotels to spend your vacation and for taking the time to let us know your opinion. We work hard to exceed the expectations of our guests and knowing that you have had a pleasant stay in our hotel means motivation for us. We hope to have the pleasure and honor of repeating this experience for you again soon. Thank you very much for choosing our hotel.Kind regards

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 10 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 10 月 24 日)
Dear traveler. Thank you for your comments and for having selected our hotel. We are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel.Kind regards

2/10 (非常に不満)

Kevin

2022 年 10 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 11 月 29 日)
Dear GuestWe thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations.Despite this one personal experience we hope to see you again as a guest of our hotel and until then, we send you our best wishes

6/10 (普通)

Michaela

良かった点 : スタッフとサービス、施設のコンディションと設備
気になった点 : 客室の快適度
Not Quiet Enough
Clean but the smell of weed and spilled drinks by the pool was too much. Now we had a problem with argumentive guests beside us and we were moved which we do appreciate staff are lovely but would not stay here if looking for a quiet holiday
2022 年 9 月に 14 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 9 月 27 日)
Dear Michaela, We thank you for having taken the time to give us an evaluation of your stay.we are sorry to know that your experience at our hotel did not fully meet your expectations on this occasion. Our priority here is to provide an enjoyable stay from the begining to all our clients and make their holidays as comfortable as posible. despite the experience we hope to have it back in the future as we'd love to improve your opinion of us.RegardsKn Hoteles

8/10 (良い)

Bonaventura

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Top
Bello e comodo
2022 年 3 月に 6 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 8 月 3 日)
Dear Guest. We thank you for taking your time to write a review, we are glad to hear you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind regards, Kn Hoteles.

4/10 (不満)

宿泊されたお客様

気になった点 : 客室の快適度
Za málo peněz málo muziky
Max.dvě hvězdičky. Pokoj je zklamání, ošklivý nábytek, vůbec žádné vybavení, nedostanete ani lahev vody. Hrozný hluk, nedá se spát v ložnici, kde se rozléhá vše z chodby, spala jsem proto v obýváku na gauči, na který jsem si původně nechtěla ani sednout. Zde je rámus z velké ulice. Není normální přikrývka, jen prostěradlo a deka, byla mně zima. Koupelna je celkem hezká, ale špatné, blikající světlo. K dispozici jen pytlíčky se šamponem a mýdlo. Jídlo je dobré, výběr standart, restaurace taková sterilní, ale nápoje pít z kelímků, které tečou, mně v takovém hotelu nepřijde důstojné. Překvapilo mě usazovaní hostů k určenému stolu. Fitness nestojí za platbu, na bazén mi byla zima, tak nakonec nelákalo.
2022 年 4 月に 3 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 4 月 11 日)
Dear Guest, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. We also regret that the noise that comes from outside the hotel interferes with your rest and your holidays. Kind Regards

8/10 (良い)

Luisa

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The rooms were very nice and clean. Enjoyed having the fish pond outside my room. Food was good. Unfortunately the All inclusive alcoholic drinks were very watered down and the wine was certainly not vinasol as stated on the bottles!
2022 年 3 月に 6 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 3 月 30 日)
Dear guest, Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

8/10 (良い)

stephen

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the wide choice of food in the restaurant and friendly atmosphere. I also liked the pool facing balconies.
2022 年 2 月に 14 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 3 月 15 日)
Dear traveler Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards

8/10 (良い)

Margaret

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 2 月に 5 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 3 月 15 日)
Dear traveler Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay and we hope to have you back soon as a guest of our hotel. Kind Regards Kn Hoteles

8/10 (良い)

Millie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great location
Great location, kept very clean and tidy at all times. No complaints at all.
2022 年 2 月に 11 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 3 月 8 日)
Dear Guest. We appreciate your comments about our hotel. We take pride in attending to our customers’ needs in the best way possible. Should you come back to the area, don’t hesitate to call on us.

6/10 (普通)

Dulashene

2022 年 2 月に 5 泊滞在

8/10 (良い)

Muireann O

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2022 年 2 月に 7 泊滞在

8/10 (良い)

MASSIMO BOSCOLO

家族旅行
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Posizione strategica, all inclusive buono. Nota negativa clientela inglese maleducata e chiassosa specialmente di notte.
2022 年 2 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 2 月 21 日)
Caro Massimo Boscolo. Grazie per i vostri commenti e per aver selezionato il nostro hotel. siamo felici che ti sia piaciuto il tuo soggiorno e speriamo di riaverla presto ospite del nostro hotel. Cordiali saluti

6/10 (普通)

Brian

良かった点 : 清潔度
The hotel was nice clean and friendley. But at night time when all the younsters were drunk there was to much noise being made in the corridors. I think the security should patrol every now and then to try and control the noise levels at night time .
2022 年 2 月に 10 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 2 月 16 日)
Dear Brian, Thanks for your comments and for having selected our hotel. we are happy that you enjoyed your stay, we also deeply feel that the noise that comes from a bar outside the hotel interferes with your dream and your holidays. We hope to have you back soon as a guest of our hotel.

6/10 (普通)

Assunta

気になった点 : 客室の快適度
2022 年 1 月に 7 泊滞在

10/10 (非常に良い)

Jer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Winter break
Very clean housekeeping staff very helpful and friendly
2022 年 1 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 2 月 2 日)
Dear Traveler. Thanks for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon Kind Regards

10/10 (非常に良い)

Clare

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2022 年 1 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 1 月 14 日)
Dear Traveler. Thanks for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure that the entire staff enjoyed attending to your needs as much as you enjoyed your stay. We hope to see you soon. Kind Regards

2/10 (非常に不満)

Ingólfur

良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
2021 年 12 月に 13 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 3 月 8 日)
Dear Guest, We thank you for having taken the time to give us an evaluation of your stay. We are very sorry to hear that your stay did not meet your expectations. We hope that you will give us an other chance to show that we have improved

8/10 (良い)

Peter

良かった点 : 清潔度
Average
Pool to cool to use and gym plus spa closed! Average hotel with good location. Food not exclusive but made very well.
2022 年 1 月に 5 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 1 月 11 日)
Dear Guest Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. We hope to see you soon in our Hotel.

6/10 (普通)

luca

出張
良かった点 : スタッフとサービス
Mi è piaciuta la posizione e la gentilezza del personale. Scarsa la pulizia della camera.
2021 年 12 月に 7 泊滞在
Kn Hotelesからの返信 (投稿日 : 2022 年 1 月 11 日)
Gentilissimo Cliente, grazie per aver scelto il nostro hotel e grazie per il tempo dedicato a scrivere questa recensione. Tutti i suoi suggerimenti verranno presi in considerazione e condivisi con lo staff in questione. Speriamo di rivederla presto nei nostri Hotels. Cordiali saluti