Travelers find a peaceful retreat at this nature-surrounded resort where international cuisine fuels days of tennis matches, volleyball games, and pure relaxation
Hotel Mocawa Resort offers a tranquil getaway amid greenery with continental breakfast and poolside drinks. Enjoy the spa, volleyball courts, mini golf for kids, tennis, and gym. Attentive staff and free WiFi complete the experience.
La Tebaida is home to Hotel Mocawa Resort. Armenia Country Club and Parque De La Vida are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Parque de Los Fundadores and La Timid Waterfall. Traveling with kids? Consider Coffee Park and La Morelia Farm. Visit our La Tebaida travel guide
633027, Quindio, La Tebaida, Km. 2.6 vía al Valle del Cauca
What's nearby
Coffee Park
21 min drive - 18.4 km
Plaza de Bolivar
8 min drive - 3.3 km
Armenia Country Club
14 min drive - 6.9 km
Centenario Stadium
28 min drive - 26.0 km
Bolivar Plaza
35 min drive - 29.2 km
Getting around
Zarzal Station
44 min drive
Armenia (AXM-El Eden)
14 min drive
Restaurants
Café Quindío
11 min drive
Rancho Eden
13 min drive
Restaurante Maravelez
8 min drive
Jugos La Jarra con Ñapa
8 min drive
Coffee Shop Mecatos
16 min drive
About this property
Hotel Mocawa Resort
Upscale family-friendly hotel
At Hotel Mocawa Resort, you can look forward to a free breakfast buffet, a poolside bar, and a terrace. Treat yourself to spa services, such as a facial or a body scrub. The on-site international cuisine restaurant, Bistro 1953, offers breakfast, lunch, and dinner. Enjoy the gym, as well as activities like volleyball. In addition to mini golf and a coffee shop/cafe, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
2 outdoor pools and a children's pool, along with sun loungers
Free self parking
2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and express check-out
A front-desk safe, tour/ticket assistance, and a ballroom
Room features
All 105 rooms include comforts such as premium bedding and laptop-compatible safes, in addition to thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with rainfall showers and designer toiletries
Flat-screen TVs with satellite channels
Balconies, coffee/tea makers, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Preferred by Nature, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
24-hour roundtrip airport shuttle on request for a surcharge
Onsite parking available only on request
Free self parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available daily 7:00 AM to 9:30 AM
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Restaurants on site
Bistro 1953
Things to do
2 outdoor pools
2 outdoor tennis courts
Arcade/game room
Billiards/pool table
Children's pool
Gym
Mini golf
Playground
Volleyball
Family friendly
2 outdoor pools
Arcade/game room
Children's pool
Free supervised activities for children
Mini golf
Playground
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Business services
Business center
Outdoors
Barbecue grill
Garden
Picnic area
Pool loungers
Terrace
Spa
Body scrubs
Couples treatment rooms
Facials
Treatment room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Ballroom
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Premium bedding
Bathroom
Designer toiletries
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
Limited room service
Minibar
More
Air conditioning (climate-controlled)
Desk
Free local calls
Iron/ironing board
Laptop-compatible safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 1 PM
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from June 20 to August 31:
Sauna
Spa
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 68000 per vehicle (maximum occupancy 3)
Facilities fee: USD 3 per person, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Mocawa Resort La Tebaida
Mocawa La Tebaida
Hotel Mocawa Resort Hotel
Hotel Mocawa Resort La Tebaida
Hotel Mocawa Resort Hotel La Tebaida
Frequently asked questions
Does Hotel Mocawa Resort have a pool?
Yes, this property has 2 outdoor pools and a children's pool.
Is Hotel Mocawa Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Mocawa Resort?
Check-in start time: 3 PM; Check-in end time: midnight.
What time is check-out at Hotel Mocawa Resort?
Check-out is at 1 PM.
Does Hotel Mocawa Resort provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 68000 per vehicle applies.
Where is Hotel Mocawa Resort located?
Located in La Tebaida, this family-friendly hotel is 2.5 mi (4 km) from Plaza de Bolivar, and within 12 mi (20 km) of Coffee Park and La Morelia Farm. Finca La Alejandra Cacao Tour and Armenia Country Club are also within 12 mi (20 km).
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Reviews
Hotel Mocawa Resort Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Our stay at this hotel was very nice. We enjoyed the amenities and their restaurant for dinner. Breakfast buffet was delicious. Will stay here again in the future.
I really liked the hotel, I loved the architecture, and I give thumbs up for the service but I definitely prefer a quiet night in my opinion the ambient of the Hotel should be more orientated to a place to enjoy the birds and nature the music was too loud
Excellent service and facilities the business area had a place with two computers could be improved with light more welcoming, one pool should be open after six, more coordination with towels and toilet paper etc with number of people in room each otherwise excellent service, excellent food, excellent staff and beautiful environment, smooth check in all questions answered and requests made were answered with courtesy and immediately, great place
The property was close to the airport as it's own redeeming factor. Unfortunately we booked the Mocawa hotel in mistake thinking we had the Mocowa Resort. When we changed to the resort they kept the other hotel charge despite us cancelling it. So we essentially paid twice. We tried to resolve this with Expedia and in person but they still charged us twice. Will never stay with Mocowa agian. Besides there are better hotels for families in the area. I strongly recommend Hotel Camelias near Parque de Cafe. Much nicer, more accommodating, better food, and amazing, atmosphere.
James
4/10 Poor
Lina
Feb 20, 2023
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The good: the hotel has good facilities and a variety of entertainment options. The vast majority of the staff is very friendly.
The average: the rooms are standard, but could be better equipped. For example, the bathrooms could have better quality toiletries and include essentials such as shampoo. At the moment they only include a multipurpose soap.
The food is not bad, but could be better.
The bad thing: the service at the front desk was lousy and unfortunately damaged the whole hotel experience. The people in charge not only lack good customer service, but we suspect they are involved in illegal activities.
Our experience started when they forced us to pay VAT when we explained a thousand times that we are not residents of Colombia and we checked in with an international passport and we had the supporting documents proving that we do not reside in the country. They did not give us the exception because we did not have a stamp in our passport. Which does not prove our non-residence. They didn't bother to verify our documents, but made us pay the tax.
The worst: my husband sarcastically told the man with glasses at the reception desk (they don't use name tags), that he was going to pay with his "Colombian resident card", which annoyed him. Within 20 minutes my husband's card received 5 fraudulent charges that although we have NO proof, we believe that the man at the front desk is allegedly behind this scam.
Fortunately we only stayed one night at the h
Bonito lugar, gran piscina, servicio en front des muy bueno, en el restaurante aceptable, la comida aceptable, se pidieron dos platos de carne y las dos las sirvieron pasadas de término, los baños adecuados, las habitaciones cómodas pero las tarjetas de ingreso y activación de energía no funcionaba adecuadamente y los controles del aire acondicionado no permiten apagar la luz led del split, en términos generales una buena estadía. Crítico que no hay room service
Excellent hotel avec des lits confortables, un bon restaurant avec une carte variée et une tres belle piscine. À 90 minutes del Valle des Cocora, 30 minutes du Parque del cafe et 60 minutes de Panaca. L'aéroport est a 10 minutes. Le seul probleme que nous avons eu est avec un autre restaurant de l'hôtel (pizza et pates) qui se reserve par le site de l'hôtel. Quand nous sommes allés à l'heure de notre réservation, on nous a dit que le restaurant n'ouvrait pas le dimanche!?!