2/10 (非常に不満)
Travis、Texas
2015 年 9 月 3 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Super Sad
We came to stay here as we have loved this place in the past. We arrived and the hotel had been cleaned out. The room was unkept. There was a huge dead beetle in there and a dirty glass in our restroom. I asked to speak to the manager. They said Jeff was in town. As soon as we checked in. We turned around and loaded our things and checked out. There was a weird woman in the owners suite starring at my mom and I . While it was pouring down rain. She made no attempts to check us in or help us with bags. Sad this place has gone down hill. I attempted to recover my money but the owner refuses to communicate thru email or phone calls.