「From dealing with Maribel in the beginning then with Araceli, the customer service was out of this world, the property was in excellent shape, the area safe to walk and plenty of transportation is availabe around the area」
「The Mamasara staff was amazing and attentive. Unfortunately the area across the street is a little run down. Although breakfast is included, there is no option to eat lunch or dinner in the hotel. However, there are plenty of places to eat within a 5-10 minute short walk down hill. My friend who stayed with me had severe altitude sickness and I had to attend a dinner with a hiking team. The front desk manager went and got a bowl of soup and brought it to our room along with some oxygen for my...
「The hotel was exactly as described, and the room was beautiful. Everything was very clean and the breakfast was born on the best I had in Cusco. I would highly recommend staying here, especially if you have an extended stay or are acclimating to the higher altitude. 」
「When we stayed there, there were only 3 staffs, Juan, Miguel and houce keeping lady and all of them were very nice and helpful. It was a great and comfortable stay, we extended 4 more days. If you can afford, I recommend bigger room with king size bed because the room has the best views! 」
「todo estuvo excelente en cuanto a limpieza, instalaciones, ubicacion (a una cuadra de plaza de armas y ahi es el punto de encuentro de todos los tours) pero todos los dias en la noche habia ruido(se encuentra ubicada en la cuadra donde estan todos los bares de cusco) la musica sonaba toda la noche y al salir caminando hacia los tours habia mucho borracho afuera, en las habitaciones te dejan tapones de oídos y con eso se resuelve el problema」
"The hotel was very clean and the staff were very friendly. I arranged for airport transfers in advance, but they didn't come until I contacted them after arriving at the airport."
