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"The hotel was just a short walk to Nagano Station. The staff was very friendly throughout our stay. We had the Grand Queen Room on the upper floor. As promised we had a massage chair and a nice view of the city. The breakfast service offered an extensive selection of delicious food. The complimentary sake tasting and baked products were very much appreciated. Thoroughly enjoyed our stay here."

"Hotel staff: ⭐️⭐️⭐️⭐️⭐️ The location: ⭐️⭐️⭐️⭐️⭐️ The room: ⭐️⭐️⭐️⭐️"

"I recommend staying here. I liked the location, across the street from the train station. Breakfast was decent. They have a deal with Wendy's and their own little buffet. Everything was"

"Great location and recommend."

"Location was good with free parking. Breakfast was very good with multiple options."

"Convenient location right opposite to JR station .. rooms are well sized , room amenities can be collected from lobby ( same as other Japanese hotel chains ) … hotel does not have separate Onsen facility , however there are nearby facilities near hotel …. Buffet Breakfast is available at additional price in early morning "

"Standard rooms were a little on the small side but great for a short stay, conveniently located for trains and buses, would recommend staying here"

"Best customer service / A huge room / great hot springs"