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NH コレクション アントワープ センターの口コミ

4 out of 5

口コミ

9.4

最高に素晴らしい

評価 10 - 592 件の口コミ中 415 件が非常に良い" "
評価 8 - 592 件の口コミ中 144 件が良い" "
評価 6 - 592 件の口コミ中 18 件が普通" "
評価 4 - 592 件の口コミ中 8 件が不満" "
評価 2 - 592 件の口コミ中 7 件が非常に不満" "

9.6/10

清潔度

9.4/10

スタッフとサービス

9.0/10

設備とサービス

9.6/10

施設のコンディションと設備

9.0/10

環境への配慮

口コミ

8/10 (良い)

KAORI

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 3 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear KAORI,We are delighted to read that you enjoyed your stay at NH Collection Antwerp Centre.Thank you very much for rating us a 4 out of 5.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

6/10 (普通)

MISAKI

2023 年 12 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear MISAKI,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept my apologies that your overall experience did not live up to your expectations, based on the scores given. I regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,

10/10 (非常に良い)

Kunihiko

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
アントワープ中央駅からすぐの場所にあり、列車移動の際に最適です。施設は清潔で、スタッフはフレンドリーで丁寧です。 駅側の眺望ありの部屋を選択したので駅のホームが見えて旅情をそそります。
2022 年 9 月に 1 泊滞在
Guest Relationsからの返信 (投稿日 : 2022 年 9 月 15 日)
Dear Kunihiko,Thank you very much for taking the time to share your experience of staying with us.I am very pleased to see that you had a great stay with us and could appreciate our ideal location.We look forward to welcome you back in the future.Kind regards,Guest Relations

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2020 年 8 月に 3 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
アントワープ中央駅から1分。ただ、メインの広場がある出口とは、反対側のダイヤモンドあり、若干人通りも少なく、
2019 年 10 月に 3 泊滞在

6/10 (普通)

SAKAE

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
工事中だった
2019 年 9 月に 1 泊滞在

8/10 (良い)

Zachary

良かった点 : 清潔度、施設のコンディションと設備
Pretty good value hotel in a convenient location near the station. Rooms a decent size and large beds. Nice and quiet.
2024 年 5 月に 3 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Zachary,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia Wierzbicka,Guest Relations Manager

8/10 (良い)

Francis、Redditch

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good hotel. Have a lovely gym. enjoyed my stay.
2024 年 5 月に 1 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Francis,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia Wierzbicka,Guest Relations Manager

8/10 (良い)

Francesco

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 2 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Francesco,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia Wierzbicka,Guest Relations Manager

10/10 (非常に良い)

Douglas

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Douglas,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia Wierzbicka,Guest Relations Manager

8/10 (良い)

Michael

出張
良かった点 : 清潔度、スタッフとサービス
NH is a little oasis inside a busy section of Antwerp. Walking distance to the Centraal train station. Excellent service, decent rooms. Very stiff bedding.
2024 年 5 月に 3 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Michael,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We are delighted to hear that you enjoyed our location and excellent service. We appreciate your feedback regarding the bedding and will look into this to ensure a more comfortable experience for our guests in the future. We hope to welcome you back to our little oasis in Antwerp soon.Kind regards,Emilia Wierzbicka,Guest Relations Manager

10/10 (非常に良い)

Mahreen

家族旅行, 小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Mooi uitzicht op station, leuk om treinen te kijken vanuit de kamer. Uitgebreid vers ontbijt, de hotel was schoon en rook lekker
2024 年 5 月に 3 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 14 日)
Beste Mahreen,Bedankt voor uw positieve feedback over uw verblijf in het NH Collection Antwerp Centre! We zijn blij dat u genoten heeft van het uitzicht, alsook de signature NH geur en schoonheid van het hotel. Het is geweldig om te horen dat u het uitgebreide ontbijt waardeerde. Het ontbijt is een van onze beste aspecten dat we met trots promoten.We kijken ernaar uit om u in de toekomst opnieuw te verwelkomen!Met vriendelijke groet,Emilia Wierzbicka,Guest Relations Manager

10/10 (非常に良い)

Junxin

2024 年 5 月に 2 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Junxin,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia Wierzbicka,Guest Relations Manager

6/10 (普通)

Su Yeone、Philadelphia

The bed type description for each room MUST be changed. It says for a room type with view, there is an option for either king bed OR two twin beds. So I paid extra and even messages the property requesting explicitly for twin beds. But during check-in, I was told that there is no room with view with twin beds. So I wasted extra money for nothing. It’s ridiculous how misleading bed type descriptions are and how there is no communication between Expedia and the property.
2024 年 3 月に 3 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Su Yeone,We would like to thank you very much for sharing your experience here on Expedia. We constantly aim to provide our guests with the finest of facilities and services and we very much regret that we did not completely meet your expectations as you rated us 6 out of 10.We sincerely apologize for the inconvenience you experienced. Rest assured, we are actively addressing this issue to ensure accurate bed type descriptions are provided for each room. We understand the frustration and appreciate your feedback as it helps us improve our services. Thank you again for sharing your experiences with us and we hope you will give us a second chance and welcome you again at NH Collection Antwerp Center.With kind regards,Emilia Wierzbicka, Guest Relations Manager

8/10 (良い)

Harry

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2 mins from central station. Spacious room.
2024 年 4 月に 2 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear Harry,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia Wierzbicka,Guest Relations Manager

10/10 (非常に良い)

Ho Yin Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice
2024 年 4 月に 3 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Ho Yin Paul,We are delighted to read that you enjoyed your stay at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 (非常に良い)

Mw.

The service was very hoog
2024 年 4 月に 1 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Mw.,We are delighted to read that you enjoyed your stay at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.We are also very happy that you were particularly pleased by the service offered at our hotel.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 (非常に良い)

Peter

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
!!!!!!!
2024 年 4 月に 1 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Peter,We are delighted to read that you enjoyed your stays at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 (非常に良い)

David

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Superb breakfast. Staff of highest quality. Next to railway station. Alas the 'free' drink for their 'green' initiative only covers unexciting beer, despite promotion suggesting otherwise.
2024 年 4 月に 4 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear David,We are delighted to read that you enjoyed your stays at NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.We are also very happy that you were particularly pleased by our lovely staff, our famous breakfast buffet and the central location. We appreciate you taking the time to provide us with such candid feedback.The Greenstay Voucher indeed covers only soft drinks, house wine and Stella house beer.On behalf of the entire team, it would be our pleasure to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 (非常に良い)

rebecca、rosedale

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It’s a lovely hotel and so convenient to Antwerp Central. We Americans were quite pleased.
2024 年 4 月に 4 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear rebecca,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are delighted to be informed that you were satisfied with the provided service in NH Collection Antwerp Centre.Thank you very much for rating us a 5 out of 5.We are very happy that you enjoyed the central location, and hope you liked the amazing architecture of the Antwerp Central Station.We would be honored to welcome you again. Kind regards,Emilia Wierzbicka,Guest Relations Manager

8/10 (良い)

Joshua

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location and services.
2024 年 4 月に 1 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Joshua,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are very happy that you enjoyed the central location of our hotel, as well as our services.It is a pleasure to see such a nice score, thank you very much for rating us a 4 out of 5.On behalf of all the members of staff of NH Collection Antwerp Centre, we would be honored to welcome you back again. With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 (非常に良い)

Elena

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Modern hotel with beautifully finished interior, which is conveniently located next to the central railway station. The rooms are quiet and have large comfortable beds. I would recommend the varied breakfast, which is served in a wonderful spacious double-height room.
2024 年 4 月に 1 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Elena,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are very happy that you enjoyed the central location of our hotel, our famous breakfast buffet, as well asthe hotel décor and rooms.It is a pleasure to see such a nice score, thank you very much for rating us a 5 out of 5.On behalf of all the members of staff of NH Collection Antwerp Centre, we would be honored to welcome you back again. With kindest regards, Emilia Wierzbicka, Guest Relations Manager

8/10 (良い)

Rachel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff lovely. As often happens we booked a room with a ‘seating area’ , as we were staying for five days when the weather could not be guaranteed! Sadly the seating area consisted of a desk chair and one additional chair in a room which really did not have space for the additional chair. I am always disappointed when hotels advertise a seating ‘area’ but really just mean one comfortable chair in a room for two people. As we do not like using the bed in our clothes, we were not exactly comfortable during rainy afternoons. Other than that the hotel was clean, staff lovely and hotel well located.
2024 年 3 月に 5 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Rachel,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp.We are very happy that you enjoyed the central location of our hotel, our famous breakfast buffet and our lovely staff.Thank you very much for rating us a 4 out of 5.My sincere apologies for the discrepancy in the explanation about the seating facilities.I understand that due to hygienic reasons and the weather forecast, it is more comfortable to have a seating area other than the bed and the bureau. In the future, I would recommend to book out Family rooms, as these have a separate sofabed where you can sit or lie on.It would be our pleasure to welcome you back again in NH Collection Antwerp Centre. With kindest regards, Emilia Wierzbicka, Guest Relations Manager

10/10 (非常に良い)

David

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Their green initiative (no room service) offers a free drink in bar. This used to cover all beers. On last two stays it is now restricted to Stella if beer. Alas I'm involved with beer tourism and offering such a multinational brand is something of an insult! And made worse by front desk staff and promotion suggesting it is any beer, which is untrue. NH computer system is dysfunctional. Although this possibly means more interaction with the staff who are always excellent! Impressive buffet breakfast. The location next to station but within striking distance of the city centre is perfect.
2024 年 3 月に 5 泊滞在
Emilia Wierzbicka, Guest Relations Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear David,Thank you for the trust given to our hotel while choosing us for your stay in Antwerp once more.We are very happy that you enjoy the central location of our hotel, our famous breakfast buffet and our lovely staff.Thank you very much for rating us a 5 out of 5.My sincere apologies for the discrepancy in the explanation about the Greenstay concept between the Front Desk staff and the Bar staff.The rules around this have been modified to the house wine and house beer, as well as soft drinks.On behalf of the entire team, we would be honored to welcome you back again.With kindest regards, Emilia Wierzbicka, Guest Relations Manager

8/10 (良い)

Piero

2024 年 2 月に 4 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Piero,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Eldad

良かった点 : 清潔度
2024 年 2 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Eldad,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Michael

2024 年 2 月に 3 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear Michael,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

YOUNG JI

2024 年 2 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 3 月 8 日)
Dear YOUNG JI,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

8/10 (良い)

Duncan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Duncan,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

6/10 (普通)

Marc

気になった点 : 設備とサービス、施設のコンディションと設備
A pretty disappointing property for NH, which I've come to expect a standard of excellence from. This hotel seems to have stopped caring about details. My "premiere room with view" was small and dark, and overlooked train tracks across a dingy road.
2024 年 2 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 2 月 16 日)
Dear Marc,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Roxanna

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 1 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Roxanna,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

8/10 (良い)

Dror

2024 年 1 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Dror,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Richard

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel right next to main station
2024 年 1 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Richard,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind feedback about our hotel has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

8/10 (良い)

miguel

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Emilia - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear ,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

Ashraf

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Very nice breakfast
2024 年 1 月に 1 泊滞在
Emilia - Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 20 日)
Dear ,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

Richard

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property close to Antwerp Central station
2024 年 1 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear Richard,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Sean

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Sean,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

Angela

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Prachtig hotel op loopafstand van het treinstation. Prachtige lobby en mooie schone kamers. Badkamer van alle gemakken voorzien en ondanks dat je midden in de stad zit naast het centraal station is het in de kamer muisstil.
2024 年 1 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Beste Angela,Hartelijk dank voor het kiezen van NH Collection Antwerp Centre voor uw verblijf en voor het nemen van de tijd om uw recente ervaring te delen via onze gasttevredenheidsonderzoek.We waarderen uw feedback en zijn verheugd te lezen dat u genoten heeft van uw verblijf, en we aan uw verwachtingen hebben voldaan. Uw feedback is gedeeld met het team zodat we hen blijvend kunnen inspireren en motiveren om uitzonderlijke gast service te leveren. We kijken uit naar de volgende mogelijkheid om u weer te verwelkomen in de nabije toekomst. Met vriendelijke groeten,

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel in a great location. Love their skip room service and get a beer option as it saves the environment (the excessive cleaning) and is a win win for client and hotel. Location is excellent and the hotel is top class!
2024 年 1 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Mark,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your thoughtful feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words about our "Greenstay concept" and hotel have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

6/10 (普通)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
No hot water on second day of stay meant myself and my partner had to spend the day in the city dirty. Room was a bit noisy due to location on main road and also straight across the corridor from the breakfast room and lifts. Safe in room didn’t work had to contact reception to fix. Could be a great hotel but lack of attention to detail lets it down.
2023 年 12 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 17 日)
Dear David,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept our sincerest apologies for the inconvenience caused by the hot water outage. I can only imagine the discomfort experienced through-out the day due to this issue. Would you be so kind to contact me for your future stay, so that I can do everything in my power to ensure your future stay is up to standards with the NH experience we usually provide our guests. Once more, please accept our sincerest apologies and we hope to welcome you back in our, or one of our properties around the world.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Martin

出張, グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Quick business trip. Hotel has onsite parking, clean and spacious room, with good breakfast options. Did the job very well and fair priced,
2023 年 12 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Martin,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your thoughtful feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

karly belissa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Mi è piaciuto tutto in generale, senza dubbio tornerò
2024 年 1 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Karly Belissa,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

Brett

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Brett,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

Anthony

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent hotel and outstanding breakfast
2023 年 12 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Anthony,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your kind words about our breakfast have been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

6/10 (普通)

Gerard

2023 年 12 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 15 日)
Dear Gerard,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to complete our Guest Satisfaction Survey.Please accept our apologies that your overall experience did not live up to your expectations. We regret that we were unable to meet our high standards during your recent stay.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Emily Rose

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 31 日)
Dear Emily Rose,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations Manager

10/10 (非常に良い)

Johan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 12 月に 1 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Johan,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,

8/10 (良い)

Diana

2023 年 12 月に 2 泊滞在
Emilia Wierzbicka Guest Relations Managerからの返信 (投稿日 : 2024 年 1 月 14 日)
Dear Diana,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. We look forward to an opportunity to welcome you back in the near future.Kind regards,

10/10 (非常に良い)

Insheik

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2023 年 12 月に 2 泊滞在
Emilia - Guest Relations からの返信 (投稿日 : 2023 年 12 月 26 日)
Dear Insheik,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations

8/10 (良い)

David

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Clean Quiet Convenient
Very convenient next train station. Quiet and clean with a great breakfast.
2023 年 12 月に 2 泊滞在
Emilia - Guest Relations からの返信 (投稿日 : 2023 年 12 月 26 日)
Dear David,Thank you for choosing NH Collection Antwerp Centre for your stay and for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.We look forward to an opportunity to welcome you back in the near future.Kind regards,Emilia WierzbickaGuest Relations