Great hotel, amazing views and location. But cleanliness us not geeat. Toilet brush holder was filthy, shows poor attention to details. Couldn't eat the breakfast, vefy poor hygiene and the waitress was wiping tables with bare hands, not cloth
Richard
2024 年 7 月に 1 泊滞在
10/10
Busra
2024 年 8 月に 4 泊滞在
4/10
The personal was kind, but there was no room service in all those 4 days I had booked.
The pool and area in the pool was very bad.
The toilet and shower was leaking water all day.
宿泊されたお客様
2024 年 8 月に 3 泊滞在
2/10
Nichts für einen ruhigen entspannten Urlaub, die Zimmer sind teilweise für Tagesbesuche vermietet und das stört
Mehdi
2024 年 8 月に 6 泊滞在
2/10
Dirty smelly bed bugs in the bed we didn’t stay their but they took my money refused too refund me smelt of poo dogs everywhere no restaurant or or bar too get drinks as advertised near a busy road their was a fridge in reception full of people food disabled friendly it is not Expedia needs too remove this hotel off their site cause it’s their fault I booked it a lost my money it’s a blinking joke I’m hoping my bank is able too help me
Jane
2024 年 8 月に 7 泊滞在
4/10
Wir hatten als wir ankamen Armeisen im kompletten Zimmer. Die Toilettenspülung funktionierte nicht. Kein Kühlschrank und nein Safe. Wir waren eine Woche vor Ort und hatten nicht einmal Zimmer Service, mussten selber nach Toilettenpapier & Handtücher fragen und meistens wurde einem dann noch gesagt „morgen“. Frühstück war auch einfach ohne Worte.
Alina
2024 年 8 月に 7 泊滞在
4/10
Sambaz
2024 年 8 月に 1 泊滞在
10/10
Elissa
2024 年 7 月に 1 泊滞在
2/10
Karşılamada bir bayan ve bir bey vardı , gerçekten çok güler yüzlü insanlar. Fakat otel inanılmaz derecede her yeri ile hijyen dışıydı. Oda banyo çok bakımsız ve kirliydi. Oda içerisinde bir sandalye vardı fakat kırıktı, buzdolabı soğutmuyordu bile. Resepsiyon bölümünde büyük bir dolap vardı, orayı kullanma imkanımız oldu. Havuz çevresi hiç yıkanmamış veya süpürülmemiş hayatımda gördüğüm en kirli alandı, bazı yerlerde tadilat devam ediyor olmalı ki otelin bir çok bölümünde bir inşaat havası var . Şezlonglar ve sehpalar lekelenmiş ve kirliydi. Temizlenmesi için rica ettiğimde temizliğe gelen bayan sadece su tuttu şezlong 5 dk sonra yine aynı haline döndü,bir de siz mi şikayet ettiniz beni diye sordu. Havuz etrafında bulunan WC kullanım dışı, etrafında tuvalet kalıntıları dahi vardı. Çocuk havuzu bozulmuş durumdaydı.
Karşılama da bizimle ilgilenen bayan ve bey dışında tavsiye edilemeyecek durumda bir deneyimdi. Üzgünüm .
Seren
2024 年 7 月に 1 泊滞在
4/10
Hotellet var i dårlig stand, alt hang løst på veggene. Ingen vedlikehold. Dårlig renhold, skittent golv og flekkete vegger, dør osv. Det eneste som funket bra var klima anlegget og vanntrykket i dusjen. Bassenget var ok. Samme frokost ble servert hver dag(ikke buffet) På 5 dager ble rommet ‘’vasket’’ 1 gang og det var fordi vi klaget!
宿泊されたお客様
2024 年 7 月に 5 泊滞在
2/10
Det var skittent rom,lite trykk i toalettet og doen nede ved bassenget virket ikke
Sönmez
2024 年 7 月に 4 泊滞在
10/10
Bita
2024 年 7 月に 1 泊滞在
10/10
Elissa
2024 年 7 月に 1 泊滞在
4/10
Teveel lawaai in de nacht
1 nacht geboekt kamer oud locatie is goed
Aysin
2024 年 7 月に 1 泊滞在
8/10
Everything is perfect in here the only problem
Is lack of staff
Bita
2024 年 7 月に 1 泊滞在
2/10
Ok. Here goes. I arrived in july 2024. At around 10 pm. Fell asleep. Straight away. So woke up to get a shower and boom dirtiest towels over ever seen. Wallpaper of the walls. Tv didnt work told the dentist but text what happened and they said i will be moved to thrre holel soon as possible. So woke up monday walked to go downstairs to breakfast. Fell down the most dangerous stairs. Then went to breakfast. That was a joke. 140 lira for an orange juice Straight to dentist. Had all my teeth out. Came back to luna cos i was still so sleepy. Got very rudly woken up at 10 om banging loudy till 4 am. Got to dentist at 9.30 am. Got a new hotel. Moved out. Got to my new one and wow. Amazing. Ive sent in lots of photos to prove this to expedia. And all i got back was the manager is unavailable for a refund. And nothing. So they keep closeing my case
Catherine mary
2024 年 7 月に 6 泊滞在
8/10
Lovely staff, very helpful. Good boutique hotel to explore the area. We enjoyed our stay