「I stayed here for two nights before heading back home. When I arrived from another hotel, they kindly let me check in early, which was really helpful. On my last day, I paid a small fee for a late checkout, so I was able to relax until my evening flight — I truly appreciated that.
The staff were very friendly and kind, and the breakfast was amazing. On the day I arrived, I unfortunately had a few unpleasant experiences in Negombo, which left me feeling pretty down and made me start to dislike...
「Great greating by the friendly staff of this guesthouse even if I arrived late. They couldn't find my reservation but found me an available room. Nice clean spacious room. The window had a view to a wall in little hallway. Had a good meal at the resto on the porch. Nicely located ditectly on beach. Very nice outdoor space bohemian syle with lots of sitting area. 」
"Firstly, when we conducted check-in, they tried to get cash from us, even though we have already paid the all of accommodation fee, through Hotel.com. It seemed that they intentionally tried to receive the money as their personal tip, and when they recognized they failed (I explained that *I have already paid through Hotel.com*), they just said *Sorry*. I think they had some success experiences that they could duplicated accommodation fee, by this trial. I was unpleasant from the beginning. Secondly, A restaurant manager strongly recommend us to choose the buffet, even though we denied many times, due to our queries. He just prioritized his profit and he never respect us. Finally he gave up to change our mind, but he never show professional attitude and just showed childish attitude (after that he just ignored us totally). We were strongly uncomfortable in the restaurant. From those reason, I don’t recommend this hotel and restaurant to anyone at all. "
