Hotel & Spa Hacienda Panoaya

3.5 star property
Hotel in Amecameca with a full-service spa and free breakfast

Choose dates to view prices

your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Hotel & Spa Hacienda Panoaya

Garden
Exterior
Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets
Free daily continental breakfast
Standard Room | Down comforters, in-room safe, iron/ironing board, bed sheets

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi
The price is ¥13,485
¥16,182 total
includes taxes & fees
Sep 24 - Sep 25
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Room options

Available filters for rooms
Showing 3 of 3 rooms

Standard Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Room

Highlights

Fireplace
Heating
LCD TV
Down duvet
Private bathroom
Designer toiletries
Daily housekeeping
In-room safe
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room

Highlights

Fireplace
Private spa tub
Heating
Free cribs/infant beds
LCD TV
Down duvet
Private bathroom
Designer toiletries
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
56900, MEX, Amecameca, Carr Federal México-Cuautla Km 58

What's nearby

  • Hacienda Panoaya - 1 min walk
  • Sacromonte National Park - 18 min walk
  • Paso de Cortes - 25 min drive
  • Iztaccíhuatl-Popocatépetl National Park - 28 min drive
  • Estadio Azteca - 49 min drive

Getting around

  • Benito Juarez International Airport (MEX) - 66 min drive

Restaurants

  • ‪Mercado de Amecameca - ‬3 min drive
  • ‪Hacienda Panoaya - ‬1 min walk
  • ‪Café, Panes y Pasteles de Tenango - ‬2 min drive
  • ‪El Castillo de los Venados - ‬4 min walk
  • ‪La Nueva - ‬19 min walk

About this property

Hotel & Spa Hacienda Panoaya

Property highlights
Take advantage of free continental breakfast, a free daily manager's reception, and a garden at Hotel & Spa Hacienda Panoaya. Treat yourself to a massage at the onsite spa. Free WiFi in public areas is available to all guests, along with a playground and a sauna.
Other perks at this hotel include:
  • An indoor pool and a children's pool, with sun loungers
  • Free self parking
  • Luggage storage, a front-desk safe, and tour/ticket assistance
  • Coffee/tea in the lobby, a banquet hall, and smoke-free premises
Room features
All guestrooms at Hotel & Spa Hacienda Panoaya feature comforts such as fireplaces, as well as amenities like safes.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • Heating and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 9:00 AM to 12:30 PM
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Children's pool
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers

Full-service spa

  • Hot stone massages
  • Swedish massages

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV

More

  • Fireplace
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

& Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel
Hotel & Spa Hacienda Panoaya Amecameca
Hotel & Spa Hacienda Panoaya Hotel Amecameca

Frequently asked questions

Does Hotel & Spa Hacienda Panoaya have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hotel & Spa Hacienda Panoaya?

As of Sep 23, 2024, prices found for a 1-night stay for 2 adults at Hotel & Spa Hacienda Panoaya on Sep 24, 2024 start from ¥13,485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel & Spa Hacienda Panoaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel & Spa Hacienda Panoaya?

Self parking is free at this property.

What time is check-in at Hotel & Spa Hacienda Panoaya?

Check-in start time: 3:00 PM; Check-in end time: noon.

What time is check-out at Hotel & Spa Hacienda Panoaya?

Check-out is at noon.

Where is Hotel & Spa Hacienda Panoaya located?

Situated in Amecameca, this spa hotel is in the same region as Estadio Azteca and Zócalo.

Hotel & Spa Hacienda Panoaya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 51 out of 85 reviews" "
Rating 8 - Good. 24 out of 85 reviews" "
Rating 6 - Okay. 9 out of 85 reviews" "
Rating 4 - Poor. 0 out of 85 reviews" "
Rating 2 - Terrible. 1 out of 85 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to bring kids!
Stayed 1 night in Jul 2024

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has a great view of Popocatépetl and Iztaccíhuatl and the staff were very friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Ligia

Stayed 1 night in Dec 2023

10/10 Excellent

Jesus, Boston

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay
Stayed 3 nights in Dec 2023

10/10 Excellent

Olivia

Stayed 1 night in Nov 2023

6/10 Okay

Kerri

Traveled with family and small children
Liked: Cleanliness
Very clean and quiet. But, a few important things happened during our stay: 1. The door didn't lock. Front desk told me twice that they had fixed it so i climbed the stairs twice, both times the door opened with just a push again. Down the stairs to insist. It took maintenance 3 tries over a few hours to finally just change the lock entirely. (That included me having to climb the stairs with our luggage at least 3 times; one of the front desk men helped me two of those times thankfully). 2. The sides of the kiddie and adult pools are covered in algae. 3. The water in both pools was cold. My daughter kept shivering. I couldn't even last long in the water myself. I expected warm water due to their advertising "climatizado" but it was definitely not the case. Only the air in the covered pool was warm. No swimming for us. 😕 4. The TV didn't work until someone came to fix it. They said the box had disconnected itself.
Stayed 1 night in May 2023

8/10 Good

ADRIANA

Stayed 1 night in Jul 2022

6/10 Okay

María del Rocío

Stayed 2 nights in Apr 2022

6/10 Okay

gabriela

Stayed 1 night in Feb 2022

10/10 Excellent

Vasthy Azul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin de semana genial
En general estuvo genial ñ, todo muy limpio y con sana distancia. Felicidades!!
Stayed 2 nights in Sep 2021

8/10 Good

Wilber

Liked: Cleanliness, property conditions & facilities, room comfort
Ok
Al llegar me comentaron en recepción que no tenían mi reservación y que no tenían lugar, luego lo revisó alguien más y me llevaron a la habitación, la cuál era diferente a la reservada.
Stayed 1 night in Aug 2021

8/10 Good

Amellalli

Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location next to the Park/Zoo/Museum is excellent.
Stayed 2 nights in Jun 2021

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel es parte de una gran instalación que incluye muchas actividades, especialmente para niños: tirolinas, botes a pedales, muchos tipos de animales, etc. Nos alojamos allí para facilitar el acceso a hacer senderismo en los bosques cercanos, lo cual fue genial. La comida en los restaurantes es de muy buena calidad y el servicio es excelente. Debido a que hay tanta gente (para el hotel y los usuarios diurnos de las comodidades del complejo), puede ser ruidoso. El personal del hotel fue todo muy servicial y amable.
Stayed 2 nights in May 2021

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities
Loved everything that you can do close by. There was no coffee available to anyone until restaurant opened at 9am. Normally by then I’ve already had my third cup of coffee. Security there sucks. Had an incident with a security guard who was rude. What restaurant opens at 9am?
Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Armando

Stayed 3 nights in Nov 2020

10/10 Excellent

MARIANA

Stayed 1 night in Nov 2020

10/10 Excellent

Alejandro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding experience
Outstanding property. Beautifully landscaped and absolutely clean. Very friendly, warm and proud staff everywhere, from Don José (Don Chucho) in the kitchen/dining area, David our waiter for most of our stay, and Miss Sol at the front desk. Thank you all for making this an unforgettable trip! And those “Chiles en Nogada” to die for !!!
Stayed 4 nights in Aug 2020

10/10 Excellent

Eduardo

Stayed 1 night in Aug 2024

10/10 Excellent

Diana

Traveled with group, Business traveler
Liked: Amenities, property conditions & facilities
El lugar es hermoso, se respira aire fresco y es muy tranquilo. Excelente para disfrutar con familia o amigos
Stayed 1 night in Sep 2024

10/10 Excellent

Luis Antonio

Stayed 1 night in Aug 2024

8/10 Good

Miguel Ángel

Liked: Property conditions & facilities
Muy pequeños los espacios
Stayed 1 night in Jun 2024

8/10 Good

Raul

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
En general el lugar es bueno , el restaurante cierra a las 5 pm sin importar si hay huéspedes o no ! , el personal de recepción es terrible , el trato es nefasto y cero serviciales , te hablan mal , están comiendo , en me celular , el personal de limpieza deja todas las cosas de aseo fuera de las habiataciones . Las instalaciones son buenas pero para turismo falta mucho que hacer ! No regresaba
Stayed 1 night in Aug 2024

10/10 Excellent

Eliezer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
teniendo en cuenda la temperaturas frias de cslentar el agua de la piscina para tener una temperatura mas agradable
Stayed 1 night in Aug 2024