Alston Vacations from ￥209,120

We were in room 330 paid over 500£ to look at bins!. The noise early morning or late at night was annoying. People/staff chatting around this area. Curtain in bedroom ripped. Plugs near the bed were round not normal 3pin sockets. Fan in bathroom use to turn on randomly and it rattled all the time. When we checked in receptionist was rude. Gentleman who was with her was lovely and all the waiters/bar staff were great. When I had to speak to reception again 2 ladies this time, I waited 10 minutes before they even acknowledged me. No apology just Rude! Very dated decor. Not worth the money. Nothing was included in your stay or use of pool/facilities etc that was another £15 a day to use. £26 for 2 beers and glass of wine. Food was excellent and great value for money. I wouldn’t recommend I am afraid or stay again.

Welcoming and friendly. Attractive place, comfortable rooms. Your under a flight path from Manchester airport with planes taking off every 15 minutes or so but it didnt bother us. We slept soundly.

We spent a total of 5 nights and Enjoyed our stay. Room was very big, clean but dated and tired, a four poster bed which I’m not keen on having a lot of heavy fabric hanging over my head in bed. It was however very comfortable, quiet and cosy. The bathroom again, dated with a shower over a roll tap bath which means lots of shower curtain to fight with whist showering, also even the bathroom was huge it was lacking somewhere for our toiletries. We ate in the bar and restaurant and food was very good as was breakfast. It’s a beautiful building but could do with some TLC in most of the areas particularly the entrance and reception which in believe will be happening sometime soon. Would stay again.

Good location and the friendly staff. However the bed was like a hammock and didn’t enjoy sleeping on it. Needs replaced. Breakfast overcrowded at peak times but was very good for an included option.