「Super hotel, personeel heel behulpzaam. Niet iedereen van het personeel verstaat Frans of Engels. Ze deden wel echt hun best om het de gasten zo aangenaam mogelijk te maken. Goede ligging en aangenaam prachtig zwembad」
「The staff and workers were wonderful. But the owner was a little money hungry. We needed a room one more night to our stay. And went to talk to front desk early morning of check out. He said he doesn’t have anything available but said wait because he might have something available. After waiting 4 hours he comes to use and says I have a room for 600 euro. But when I looked online the room is available for 180 dollars for two nights. We try to explain to him we need the room till ten pm and he...
「On arrival, we were told that our room wasn’t available. However, the team had been expecting us and had already arranged accommodation for our first night at a property right next door. We didn’t ask about the circumstances, but we were very impressed with how the situation was handled. Everything was explained clearly, and we were made to feel welcome despite the unexpected change.
The hotel has a wonderfully laid-back atmosphere in a very positive way. The staff are friendly, approachable...
「Such a lovely place to stay!
The staff were really friendly and feels really family run.
Everything was immaculatly clean including the pool and outdoor areas. The shop onsite was really useful and breakfast was great everyday.
Set slightly back from the main street meant it was a two minute walk but also a more relaxed feel.
We would 100% recommend and would stay again if we're lucky enough to come back to Ksmail 🤍☀️」
「The stuff was nice
BUT !!! 🚩🚩
The floor room was very dirty
When we check in.
No toilet seat for all the time we stay in hotel, which is 5 days
Closet the door didn’t close almost fell down.
The door for the room barely open because it’s touching the floor
And they didn’t change the sheets and the cover for the pillow for a couple days even when it was dirty.
And one day we didn’t have any water not in shower and not in the sink.
We talked to the management. They said they will take...
「This was definitely a labor of love from the owners. Everything was so special and personal. Our room was spacious with two balconies! The staff weee friendly and helpful. The Archeological Park of Butrint entrance is just a few steps away making it the perfect place to stay when exploring the ruins.」
「Nous avons passé un très bon séjour dans cet hôtel. L'établissement est très propre et particulièrement bien entretenu, ce qui est très appréciable. La piscine est un vrai plus et contribue à rendre le séjour encore plus agréable.
Le petit-déjeuner est correct, avec un large choix de produits qui permet à chacun d'y trouver son compte.
Le seul point négatif concerne la chambre : il est impossible de l'obscurcir complètement en raison de l'absence de stores occultants. C'est dommage, surtout...
「We had such a great experience staying at Vila La Familia. The rooms were very nice and clean with all the essentials we needed for our stay. The hotel servers breakfast from 8-10 am with a variety of cereal and baked goods and at night it is possible to purchase crepes and other dessert items there. The best thing about the hotel is the people that work there! They were incredibly helpful and came with tips for things to do and helped organize transportation/taxies. The hotel is also walking...