「Offered refund not via Expedia account but asked to provide my card details which is illegal. Refund was for broken shower which prevented to have it. No dishwashing liquid despite sponge and cooking facilities provided. Dirty mug, which obviously was there for a while. No hairdryer. This was my mistake to book here! Do not recommend」
「There was a note of “Green housekeeping program” that on 2nd and 3rd day they change towels without cleaning and donate one Euro to countries needs in water.
However, they never change towels on 1st, 2nd 3rd day. I don’t understand the intention correctly?
I asked reception and they promptly changed towels. Otherwise no change of towels and cups and glasses for 7 days.
I regret hanging the tag of green housekeeping.」
「All of the staff were friendly and kind, and the breakfast had a lovely selection of fresh vegetables and fruits—especially the potatoes, which were delicious. The room was spacious, clean, and absolutely comfortable, and I was really touched by the unexpected little gifts like soap and chocolates.
On the fifth floor, right by the elevator, there were homemade fruit juices and cookies placed out daily, and I thoroughly enjoyed them. They were so delicious that other guests also would often enjoy...
「Nice clean room, good service, easy short walk to the city center!
Good breakfast, gym at the top floor with great views and in overall really nice hotel - would recommend going.」
"All of the staff were friendly and kind, and the breakfast had a lovely selection of fresh vegetables and fruits—especially the potatoes, which were delicious. The room was spacious, clean, and absolutely comfortable, and I was really touched by the unexpected little gifts like soap and chocolates.
On the fifth floor, right by the elevator, there were homemade fruit juices and cookies placed out daily, and I thoroughly enjoyed them. They were so delicious that other guests also would often enjoy them, and by the evening, they were usually all gone.
I borrowed a wheelchair several times when going out, and everyone was more than willing to help, which I truly appreciated. The location was fantastic too—there’s a Lido nearby, and the Old Town is just about a 15-minute walk away.
If I ever visit Riga again, I’ll definitely stay at this hotel. Thank you so much for everything!"
