「Rooms were very nice, beds, sheets and pillows really comfortable. Nice atmosphere all the way around.
Found the front desk people and coffee shop staff felt like they hated to be there, not friendly. The cleaning staff was extremely kind and cheerful.
Still like going to Hyatts it just seems when we get further east friendliness diminishes
FYI spent 48 years in NYC and NJ and always was pleasant with hard working young people 」
「Safety Box could not be used because the physical key could not be found in the room. We noticed the front but they told the key must be found around the Safety Box.
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