「Modern, quiet room for an overnight stay near the airport. The arrival with a car was confusing, as there's no reception on the ground floor. We were reluctant to enter the garage with all our luggage, but it worked well as elevators are in the garage that go to the 8th floor Reception. Watch for elevator signage on the floor to find the door to the elevator lobby.」
「Súper schönes und neues Hotel in der Nähe des Flughafens Zaventem. Die Zimmer sind sehr schön und geräumig und hochwertig ausgestattet. Betten sind sehr bequem. Das Bad ist ebenfalls sehr schön. Das Hotel bietet einen Flughafentransfer und hat eine Tiefgarage. Das Frühstück ist super, so wie das Restaurant. Alles sehr schön ynd sehr empfehlenswert.」
「Very clean and comfortable hotel, friendly staff, delicious breakfast (in particular croissant is so good), easy access from airport to hotel (you can easily find shuttle bus clearly indicated "Crown Plaza Airport" on the shuttle at bus station and can get to hotel within 5 min)」
「I stayed for one night to catch an early morning flight from Brussels International Airport. About a 15-minute walk from the nearest station, Diegem. The room was sufficiently clean and quiet. The next morning, I appreciated the complimentary shuttle service to the airport.」
"I stayed for one night to catch an early morning flight from Brussels International Airport. About a 15-minute walk from the nearest station, Diegem. The room was sufficiently clean and quiet. The next morning, I appreciated the complimentary shuttle service to the airport."
"The apartment-style room was somewhat interesting during my stay, though I agree with other patrons who experienced certain problems upon their arrival. The decor was adorable, yet simple. The skylights or angled windows were a nice touch, though the view was nothing special.
People who stay before the next guest fail to wash the dishes well enough or leave unsightly water spots, so it is best to wash them before using them. The 25-euro fine for not washing them does not seem to be helping. The electric stove was difficult to use, but the kitchen had enough utensils and dishes to prepare a very simple meal. However, I the cleaning staff accidentally took my dish rag, leaving me with no way to wash dishes for a couple of days.
There was a draft I felt in my room despite adjusting the heat, and I had to turn the water in the shower all the way up to have it be a comfortable temperature. I spent a lot of time under the covers.
Regarding transportation, it was not hard for me to walk to the bus stop to go right downtown to Brussels, but it was a bit challenging to get around at night and on weekends. Plus, the train station is a little far from the hotel, with trains not running all that often.
The front desk is not very convenient for guests and potential ones. You might miss your chance to address a concern with a staff member if you are outside of their 15:00 to 20:00 window of time. However, the staff is helpful and have a phone number for emergencies."
