4/10 (不満)
Grant S.
2022 年 3 月 26 日
The house is not as represented in the pictures
The house is not as pictured. The pictures you see must be several years old or from when the house was new. The roof top patio cover/shade is new in the pictures but is currently very dirty and moldy with active bird nests. Not all outdoor furniture pictured is at the house. The roof top patio hot tub barely functioned, leaked and is much smaller and dirtier than the pictures indicate. There is no grass by the pool area as pictured. It is now ant infested rock. This was very disappointing as I was planning on having the grass area for my small children to play on. The blue interior hot tub was not usable because of scum and scale build up. We filled it once but the foul smell and cloudiness of the water made it unusable. We stayed for 14 nights and the pool was not maintained until I contacted the owner to tell him the water had turned cloudy green from the lack of water/chlorine maintenance. Other pool houses I have rented on here for extended stays where maintained weekly. Not in this case and as such the pool was not usable for the last few days of our trip.
The dishwasher and washer/dryer are very dirty and we did not feel comfortable using them.
One bedroom air-conditioner was very loud and another one leaked a lot of water so we had to keep a garbage bin under it to collect the water.
Be prepared that you will need to buy almost everything you need such as toilet paper, trash bags, dish soap, hand soap, and similar home staples.
Renting a vehicle is a must and we did so based on other reviews.
The directions to the house and the map location provided are a bit confusing. No one at any gate could tell us how to get to the house. Stressful after a day of travel.
There is a security camera viewing the pool area that was on and was an invasion of privacy.
After leaving me a great review and offering discounts on a future stay, the owner charged my credit card $150 for damage that we had nothing to do with. A bed frame was drooping at a corner. The owner asked me about it and I told him that I noticed the bed was like that upon arrival. Unbeknownst to me, the owner just charged my credit card $150.00 for what was pre-existing and I am sure the fix was just to install a bolt that had come out.
The resort across the highway is not worth the expensive daily cost to enter. We went one day but left in less than 2 hours. The food and drinks there were not good and you have limited access to the resort amenities unlike the description provided.
Grant S.
2022 年 3 月に 14 泊滞在