Ailsa Craig

Suitable for what we needed. The apartment was clean and spacious. The communication wasn’t clear about the parking situation though as we were told the basement parking was pre booked and to be paid for on arrival then when we phoned up on the check-in day we were told that parking was on a different street 10 minutes walk away. We walked to the reception and cleared this up and the lady at reception was lovely and directed us to the basement parking so it worked out well and parking was easily accessible. The bath/shower was very slippy and could have done with a non-slip mat for safety purposes. Despite that, it was a lovely stay and value for money. The staff at reception were great.

Terrible experience. We were put ina handicap room so shower had only a curtain that was 18 inches from floor. If I showered the entire bathroom floor flooded. A safety hazard for certain. The room was so hot. One of the fans we were given started to smoke and blew heat after an hour. I called the front desk just after 9pm and there was no one on call to help! Absolute nightmare!!!