Excellent service, food and accommodations. Historical relevance and a unique experience.
Mary
2025 年 6 月に 2 泊滞在
10/10 (非常に良い)
Louise
2025 年 2 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Outstanding welcome
Excellent country house hotel. The greatest asset are the staff who are welcoming , efficient and friendly. Room was immaculately clean. Grounds are beautiful to explore.
Will definitely make this an annual visit.
Louise
2025 年 2 月に 1 泊滞在
10/10 (非常に良い)
Ben
2025 年 1 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Perfect hotel
Beautiful hotel, staff were incredibly helpful and always there when needed.
Ben
2024 年 12 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2024 年 12 月 3 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度、施設のコンディションと設備
Let us down.
Called me a week in advance. Asked me if I was celebrating a special occasion (our 10 year anniversary). Also, if we had any allergies.
Check in great. Place is beautiful. Facade of castle from outside a little tired.
After checking into room, noticed a fly and insect infestation later in bathroom. Informed management. They took pictures. Nothing done or followed up.
Dinner outstanding, the service is amazing and the staff really are well trained. Almost too much! (007 like with their earphones!).
Returned to room, TV not working. To their credit, manager brought another TV - it's 10.30pm now. Still nothing done about insects (I have video and pictures too - review isn't letting me upload them).
Breakfast 10/10, again top notch service. Credit to their staff.
Went for a walk around grounds. Lovely.
On checkout, no mention of issues. Dinner and wine came to £200+ and the overnight stay £300+
For a romantic, overnight experience. To fork out almost £600, I was not impressed. I'm disappointed. I expected big things from this place - we'd been wanting to come here for a long time.
Informed hotel of our feedback on checkout survey. It's been a few days, still not heard from them.
Sadly, we won't be returning.
宿泊されたお客様
2024 年 11 月に 1 泊滞在
10/10 (非常に良い)
Ashley
家族旅行
2024 年 10 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Very helpful friendly staff with the meals absolutely amazing
Ashley
2024 年 10 月に 1 泊滞在
10/10 (非常に良い)
Diane
カップルで旅行
2024 年 9 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
This castle is THE dream destination. We went for our Anniversary and everything was perfect from start to finish. The room was beautifully and tastefully decorated as were all the public rooms. We felt totally relaxed from the moment we stepped inside. The staff were discrete and efficient and nothing was too much trouble for them. If you want to be treated like Royalty, then this is the place for you.
Diane
2024 年 9 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2024 年 8 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2024 年 7 月に 2 泊滞在
10/10 (非常に良い)
Dean
2024 年 5 月 18 日
Dean
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Robert
グループ旅行
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I wish you offered six stars as an option. Great experience, great food, great property, great staff.
Robert
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
Linda
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A fabulous two night stay.
Beautiful floral displays throughout the hotel.
Wonderful staff and service. Lovely grounds to walk around.
The archery was great fun thanks to George who was a fantastic coach.
Linda
2024 年 4 月に 2 泊滞在
10/10 (非常に良い)
RICHARD
カップルで旅行
2023 年 11 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful hotel,wonderful service, lovely food but tiny portions
RICHARD
2023 年 11 月に 1 泊滞在
10/10 (非常に良い)
Janet
2023 年 11 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Glennapp Castle getaway
Fabulous stay. Has not lost any of its Scottish charm with five star comfort and excellent food.
Janet
2023 年 11 月に 1 泊滞在
2/10 (非常に不満)
MEGAN
2023 年 8 月 22 日
MEGAN
2023 年 8 月に 1 泊滞在
10/10 (非常に良い)
Bruce
2023 年 5 月 23 日
Bruce
2023 年 5 月に 1 泊滞在
10/10 (非常に良い)
Kristie
家族旅行
2023 年 3 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The whole experience was amazing. The rooms were stunning along with the grounds. Every member of staff was so attentive and friendly. The food was delicious as well. We wish we would have been able to stay longer
Kristie
2023 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2022 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stunning
Beautiful castle hotel, amazing location
宿泊されたお客様
2022 年 12 月に 2 泊滞在
10/10 (非常に良い)
Natalie
2022 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We arrived very late and had called ahead to let the staff know we would be late for our dinner reservation. We were told the kitchen closes at 9:30pm but would have sandwiches or salads available. We arrived after 9:30pm and upon arrival we were escorted to the drawing room to relax for a few minutes, but to our surprise they kept the staff in and served us a full dinner. We felt so bad they kept their staff on just for us, but that is the level of service we received at all times. I would HIGHLY recommend Glenapp Castle! Our room was spacious, cozy, clean and very well-appointed. Again, definitely a place I would stay again when back in Scotland
Natalie
2022 年 11 月に 1 泊滞在
10/10 (非常に良い)
Michelle
2022 年 9 月 17 日
Michelle
2022 年 9 月に 1 泊滞在
10/10 (非常に良い)
Stephen
2022 年 8 月 27 日
Stephen
2022 年 8 月に 3 泊滞在
10/10 (非常に良い)
Gisela
2022 年 8 月 10 日
Gisela
2022 年 8 月に 1 泊滞在
10/10 (非常に良い)
Edward
2022 年 3 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Staff make the difference,well managed
Edward
2022 年 3 月に 1 泊滞在
10/10 (非常に良い)
Tina
2022 年 2 月 17 日
Tina
2022 年 2 月に 1 泊滞在
10/10 (非常に良い)
Brian
2022 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
An outstanding 5* hotel.
Absolutely outstanding in every respect. Thank you for for spoiling my wife and I so much.
Brian
2022 年 1 月に 4 泊滞在
10/10 (非常に良い)
James
2022 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Little bit of luxury
Greeted as we were helped in parking after coming through the gated entrance. Made to feel that nothing was a problem and was there to help us enjoy our stay. Excellent food,great room and bathroom.