After booking online and paying for the room, my girlfriend and I turned up to the hotel to find out it was closed for maintenance but they where still advertising it as open. We couldn't get in contact with a single person about this so had to find another hotel to stay at so basically got completely scammed. I will be going to trading standards if i cannot find a way of getting my refund and compensation.
Brendan
2022 年 9 月に 1 泊滞在
2/10 (非常に不満)
Christopher
出張
2022 年 8 月 28 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Christopher
2022 年 8 月に 6 泊滞在
8/10 (良い)
宿泊されたお客様
2020 年 10 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2020 年 9 月に 3 泊滞在
8/10 (良い)
Tracey
グループ旅行
2020 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Girls trip
Pillows were thin and you could heard the club outside but fab room for price and such friendly staff. Room clean, great shower and cosy rooms
Tracey
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Ross
2020 年 3 月 11 日
Ross
2020 年 3 月に 1 泊滞在
10/10 (非常に良い)
Richard
出張
2020 年 3 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Short Trip - Great Stay
Booked last minute for a meeting a had an excellent stay and very cheap. I think this hotel must have just be decorated as its new carpets etc throughout.
Richard
2020 年 3 月に 1 泊滞在
8/10 (良い)
CHRISTOPHER
2020 年 3 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Decent Aberdeen city centre room
I enjoyed my courtesy Hotels.com reward night stay. I am familiar with Aberdeen so knew the good location for visitors or those seeking a break or night out. My single room on the 2nd floor was very clean, modern and had a "new" feel. My room did not have a window but that was not a problem for me. Maybe a benefit for noise from late night revelers in the centre of Aberdeen.
I think the old granite building made some indoor noise worse. Noise from fellow guests (squeaky floor boards, TV and chatting noise) but that ceased around midnight. There was well stocked tea & coffee making facilities and a modern Freeview flat-screen TV. The free wi-fi worked well.
I had read some negative reviews about cold showers. I needed to shower before going out for supper. However, after waiting several minutes for a warm supply, I had to take a cold shower. Eventually the water became warm. So be warned!