Apartments in Abbotsford for Rent

"Check in staff were unaware of the Silver member perks offered by Hotels. Argumentative and hoped we would accept no for an answer and pursue the issue with Hotels.com. I did, but I am tired of hotel properties expecting me to follow up with their booking partners and OTA's when there are communication problems. This is the second time in 2 stays that this has happened. "

"Unique hotel but horrible customer service, and medicore food. The front desk staff needs serious training on how to help people with reservations made online, how to be accountable for their own mistakes, and heres an idea- don’t make your guest walk-through the lobby to find a towel at the front desk when there should be some available at the entrance to the pools! I celebrated my birthday here and I had planned to return for an anniversary, but not after how I’ve been treated. Not worth it"

"Excellent "

"The room was spotless. Great job to the house keeping team"

"The staff and breakfast are the best things about this hotel -- rooms are older and ok but love the staff"

"It was a nice space."

"Not bad. Older place and upgrades are needed. Looks like a new 2 story block is going up. Should be nice when finished. "

"Everything was great"

"This was the worst hotel stay I have ever had, I’ve stayed in many hotels in developing countries, and this place was worse than all of them. First room fire alarm looked like it had caught fire and was beeping constantly, immediately changed to a different room because the front desk couldn’t change the battery. New room- Room was dirty, mold spots in corners from an obvious flood, half the electrical outlets didn’t work, the heater was broken, coffee machine/room had no cups, blow dryer was broken, bathroom light flickered like a rave, room was freezing due to no heat, cracked and burnt flooring, textured walls full of holes that they sloppy mudded over, walls had questionable stains on them, bed horribly uncomfortable, pillows were horrible, there was running water, so I’ll give them that as a plus. Room only had 2 towels (there’s four of us) asked for two more on way to pool, they only had one. Hot tub was empty of water, pool was dirty, had garbage and random things floating in it, plus it was freezing. Hallway on way to pool looks to have had a pipe burst and they just covered the holes with gravel… room service never came after our first night so had to ask for more towels at end of day two to shower, once again front desk only has one clean towel (our three from yesterday have pool chlorine on them). Was afraid to ask to change rooms as the people at the counter when we swam had full ashtrays and garbage in their room at check-in."