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Mercure Hotel Aachen am Dom

3.5 star property
Travelers can explore Aachen's historic landmarks by bicycle or simply unwind at this centrally located hotel where the staff makes everyone feel welcome

Choose dates to view prices

Mercure Hotel Aachen am Dom in Aachen-Mitte is ideal for sightseeing. Multilingual staff help plan your day, and free WiFi keeps you connected. Rent bikes from the hotel to visit nearby attractions like the iconic cathedral. Guests praise the helpful team.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
The current price is ￥13,071
￥14,900 total
includes taxes & fees
Mar 22 - Mar 23

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Privilege, Room, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Sofa bed
Blackout drapes/curtains
Separate bedroom
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Twin Bed, Accessible

Standard Room, 1 Twin Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 17 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(20 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Located in Aachen-Mitte, a neighborhood in Aachen, Mercure Hotel Aachen am Dom is in a shopping district and near a train station. Mergelhof Golf and Mergelhof Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Aachen Cathedral and North Eifel Nature Park. Aachener Zoo and Drielandenpunt are also worth visiting. Visit our Aachen travel guide
Map
52062, NW, Aachen, Peterstr. 1

What's nearby

  • Aachen Town Hall showing heritage architecture and heritage elements
    Aachen Town Hall
    3 min walk - 0.3 km
  • Aachen Cathedral showing a church or cathedral, heritage architecture and heritage elements
    Aachen Cathedral
    5 min walk - 0.4 km
  • RWTH Aachen University
    6 min walk - 0.5 km
  • Eurogress Aachen
    9 min walk - 0.8 km
  • Carolus Thermen Bad Aachen
    14 min walk - 1.2 km

Getting around

  • Eurogress Aachen Bus Stop
    9 min walk
  • Cologne - Bonn Airport (CGN)
    63 min drive

Restaurants

  • Zoom Döner
    3 min walk
  • Eiscafé Elisenbrunnen
    2 min walk
  • Louisiana Aachen
    6 min walk
  • König City
    1 min walk
  • Rethel Pub
    4 min walk

About this property

Mercure Hotel Aachen am Dom

Hotel located in Aachen-Mitte
Mercure Hotel Aachen am Dom provides everything you need. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), tour/ticket assistance, and a vending machine
  • Multilingual staff, a front-desk safe, and a 24-hour front desk
  • Luggage storage, smoke-free premises, and an elevator
  • Guest reviews say great things about the helpful staff
Room features
All 117 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • LCD TVs with satellite channels
  • Electric kettles, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 18 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 24 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (34 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 19 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night, up to 21 nights. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 19 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Property is also known as

Dom Aachen
Mercure Aachen am Dom
Mercure am Dom
Mercure Hotel Aachen
Mercure Hotel Aachen am Dom
Mercure Hotel am Dom
Accor Hotel Aachen Am Dom
Mercure Aachen Am Dom Aachen
Mercure Hotel Aachen am Dom Hotel
Mercure Hotel Aachen am Dom Aachen
Mercure Hotel Aachen am Dom Hotel Aachen

Frequently asked questions

Is Mercure Hotel Aachen am Dom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 19 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Hotel Aachen am Dom?

As of Mar 6, 2026, prices found for a 1-night stay for 2 adults at Mercure Hotel Aachen am Dom on Mar 22, 2026 start from ￥13,071, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure Hotel Aachen am Dom?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mercure Hotel Aachen am Dom?

Check-out is at noon. Late check-out is available for EUR 30 (subject to availability).

Where is Mercure Hotel Aachen am Dom located?

Located in Aachen-Mitte, this hotel is within a 5-minute walk of Elisenbrunnen, Couven Museum, and St. Nikolaus Church. Aachen Town Hall and Rathaus are also within 5 minutes. Eurogress Aachen Bus Stop is 9 minutes by foot and Aachen (XHJ-Aachen Central Rail Station) is 13 minutes.

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Reviews

Mercure Hotel Aachen am Dom Reviews

8.6

Excellent

9.0

Cleanliness

9.2

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 291 out of 707 reviews
Rating 8 - Good. 311 out of 707 reviews
Rating 6 - Okay. 79 out of 707 reviews
Rating 4 - Poor. 14 out of 707 reviews
Rating 2 - Terrible. 12 out of 707 reviews

Reviews

10/10 Excellent

Shoji

Liked: Cleanliness, amenities, property conditions & facilities
Frendly check-in , nice breakfast and early check out
Stayed 2 nights in Jan 2026

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Very clean room! Very quiet although across from elevator. Room 218 was quite nice. Excellent stay and very close to center of town.
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at Mercure Hotel Aachen. The room was clean and staff quickly responded to our request for extra pillows (we originally only had one each). All of the staff were friendly and very helpful. Breakfast was good. Not much noise outside considering how busy the Christmas markets were, so we slept comfortably.
Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel stay. Great breakfast and big windows in room.
Stayed 4 nights in Jul 2025

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good for more than one night

Lovely staff, top floor room with dedicated lift and panoramic views, thoroughly enjoyable
Stayed 3 nights in Sep 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Very close to historical centre. Staff is polite.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A week in Aachen

Hotel staff were always very helpful.Room was clean and tidy.Location ideal for all amenities in Aachen town centre.All in all a very pleasant stay.
Stayed 7 nights in Aug 2025

8/10 Good

Takahiko

Liked: Cleanliness, amenities, property conditions & facilities
Very good location for dinner and shopping.
Stayed 1 night in Apr 2025

10/10 Excellent

kyusik

Liked: Cleanliness, staff & service, property conditions & facilities
near amdom very good location
Stayed 4 nights in Jul 2025

10/10 Excellent

HASSAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, walkable distance to most of the old city, a friendly staff
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel and staff in a great location
Stayed 2 nights in May 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in experience. I loved the room which was very clean and spacious very well done.
Stayed 1 night in Jun 2025

8/10 Good

Armando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel located very centrally
Stayed 1 night in Oct 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time at this hotel. Staff were wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Rooms were spacious and very clean! Hotel spotless and a great location for walking everywhere!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nikolas

Liked: Cleanliness, property conditions & facilities, room comfort
Everything is good I like my stay in this hotel , really good quality of staying and very friendly staff at reception 👍😊thank you
Stayed 3 nights in Sep 2024

8/10 Good

Shijie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel located at good place. The front service is very good.
Stayed 4 nights in Jun 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel just down from the cathedral, was able to check in on line so just showed passport at reception. Room was clean and comfortable and a good size.
Stayed 8 nights in Jun 2024

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was soooooo comfortable and the staff was very helpful - not just professional but friendly and welcoming. We had a small issue with our car, we parked it in fron of the hotel to check in and by the time we got back out, there was a police officer writing us up. The officer saw we really were unloading and cancelled the ticket, but the staff got quite upset as they normally have an arrangement with the police that before writing up someone on the special spott "for unloading only" they check with reception if the people are indeed checking in and I just know the emlployee must have given him an earful when she spotted him...
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really close to bars, restaurants and the shopping centre. The cathedral was literally round the corner. The staff were all helpful and friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here for two nights. It's a really convenient location for the Altstadt, cathedral and Christmas markets. The staff were very friendly and helpful, the hotel is clean and in good condition, and our room was comfortable. We did hear some noise from the street in the night, but that was the only minor issue. Overall we were very happy with our stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing bad to say about this hotel or staff. We had a great night. Rooms are clean, and very nice that you have a complimentary drink at the room. Will definitely book again!
Stayed 1 night in Nov 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Hotel a Good Choice but Lacks Amenities

Centrally located, Mercure Aachen is a good hotel choice for the location and nightly fee but rather bare bones - no restaurant or bar (breakfast is offered), hardly any lobby and no in-room mini-bar to keep drinks cold. While my mattress was bit hard, my room was otherwise well appointed and lit. Nice bathroom.
Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful time in Aachen, in no small part due to Hotel am Dom. Very friendly and attentive staff. Room was nice and clean. Water pressure made showering pleasant. Quiet and relaxing time. Only problem is that the parking situation is not very clear. I believe the hotel lot is the underground section of the car park, but I parked in the upper floor and had difficulty getting out. If you drive, you might want to get this clarified first. Otherwise, everything was great, and I highly recommend the hotel.
Stayed 2 nights in Oct 2023

8/10 Good

Carl

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and well organized . The location was a bit noisy overnight. Breakfast average and very expensive for what it is. Staff was friendly and courteous/ professional.
Stayed 3 nights in Jan 2026