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Clayton Hotel Düsseldorf City Centre

Eco-certified Düsseldorf hotel in Stadtmitte with a fitness center

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your current months are August, 2024 and September, 2024.
August 2024
September 2024

Photo gallery for Clayton Hotel Düsseldorf City Centre

Restaurant
Terrace/patio
Business Room | Premium bedding, in-room safe, blackout drapes, soundproofing
Restaurant
Meeting facility

Reviews

7.8

Good

Popular amenities

  • Pool
    PoolPool
  • Bar
    BarBar
  • Room service
    Room serviceRoom service
  • Pet friendly
    Pet friendlyPet friendly
  • Parking available
    Parking availableParking available
  • Housekeeping
    HousekeepingHousekeeping
The price is ￥13,885
Price available on 2024/7/28

Most relevant reviews

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8/10 Good

Kenta
Jul 25, 2024
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About the neighborhood

Map
40210, NW, Düsseldorf, Immermannstr. 41

What's nearby

  • Konigsallee - 9 min walk
  • Düsseldorf Christmas Market - 16 min walk
  • Duesseldorf City Hall - 17 min walk
  • Rhine Promenade - 19 min walk
  • Mitsubishi Electric Hall - 4 min drive

Getting around

  • Charlottenstraße-Oststraße Tram Stop - 2 min walk
  • Düsseldorf Central Station - 6 min walk
  • Düsseldorf Intl. Airport (DUS) - 17 min drive

Restaurants

  • ‪Benkay - ‬1 min walk
  • ‪Restaurant Takumi - ‬2 min walk
  • ‪Bibimcup - ‬3 min walk
  • ‪Korea Haus Han Kook Kwan - ‬5 min walk
  • ‪Takumi 6th Spicy Tantan Men - ‬2 min walk

About this property

Clayton Hotel Düsseldorf City Centre

Eco-certified hotel located in Stadtmitte
Konigsallee and Rhine Promenade are located near Clayton Hotel Düsseldorf City Centre, which provides a terrace, shopping on site, and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool
  • Limo/town car service, buffet breakfast (surcharge), and self parking (surcharge)
  • An electric car charging station, access to a nearby health club, and a vending machine
  • A reception hall, a gift shop, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 393 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and safes. Guests reviews say good things about the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Refrigerators, coffee/tea makers, and heating

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bosnian, English, French, German, Greek, Italian, Japanese, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (EUR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: EUR 20 to 30 for adults and EUR 10 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 14 meeting rooms
  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 50 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 to 30 for adults, and EUR 10 to 15 for children
  • Self parking fee: EUR 30.00 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 50 per night
  • Facilities fee: EUR 15.00 per person, per day and includes use of: sauna; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Düsseldorf
Düsseldorf Hotel Nikko
Dusseldorf Nikko Hotel
Hotel Nikko Düsseldorf
Hotel Nikko Düsseldorf Duesseldorf
Nikko Dusseldorf
Nikko Düsseldorf
Nikko Düsseldorf Duesseldorf
Hotel Nikko Düsseldorf Düsseldorf
Nikko Düsseldorf Düsseldorf
Nikko Düsseldorf
Hotel Hotel Nikko Düsseldorf Düsseldorf
Düsseldorf Hotel Nikko Düsseldorf Hotel
Hotel Hotel Nikko Düsseldorf
Nikko Dusseldorf Dusseldorf

Frequently asked questions

Does Clayton Hotel Düsseldorf City Centre have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Clayton Hotel Düsseldorf City Centre?

As of Jul 27, 2024, prices found for a 1-night stay for 2 adults at Clayton Hotel Düsseldorf City Centre on Jul 28, 2024 start from ￥13,885, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Clayton Hotel Düsseldorf City Centre pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much is parking at Clayton Hotel Düsseldorf City Centre?

Self parking is available for EUR 30.00 per day.

What time is check-in at Clayton Hotel Düsseldorf City Centre?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at Clayton Hotel Düsseldorf City Centre?

Check-out is at 11:00 AM.

Where is Clayton Hotel Düsseldorf City Centre located?

Located in Stadtmitte, this eco-certified hotel is within 1 mi (2 km) of Konigsallee and Rhine Promenade. Kö-Bogen and Savoy Theater are also within 10 minutes. Charlottenstraße-Oststraße Tram Stop and Klosterstraße Tram Stop are within a 5-minute walk.

Clayton Hotel Düsseldorf City Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1006 reviews" "
Rating 8 - Good. 328 out of 1006 reviews" "
Rating 6 - Okay. 147 out of 1006 reviews" "
Rating 4 - Poor. 90 out of 1006 reviews" "
Rating 2 - Terrible. 64 out of 1006 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kenta

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Hiroshi, Putney

Good location
Stayed 2 nights in Jul 2024

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Xeride

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near main train station. Room comfortable
Stayed 3 nights in Jun 2024

2/10 Terrible

SHI

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Ediz

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Siva

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Exellent place
Stayed 3 nights in Jun 2024

2/10 Terrible

Anna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rude staff that refused to check-in.
Stayed 1 night in Jun 2024

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, good bathroom facilities and a fairly short walk to the railway and tram station
Stayed 4 nights in Apr 2024

10/10 Excellent

Kyohei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the Japanese restaurant
Stayed 3 nights in Apr 2024

10/10 Excellent

Arai

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Mar 2024

10/10 Excellent

Kris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

David

Liked: Staff & service, amenities
Lovely hotel in terms of contemporary decor and great facilities (pool and spa). Only downsides were that The room had a horrible damp smell and the breakfast a bit average
Stayed 3 nights in Mar 2024

6/10 Okay

Arturo

Liked: Room comfort
Disliked: Staff & service
I was stayin at floor 3 and didn’t have access to internet (it would come and go every 5 minutes) and the staff wasn’t of much help.
Stayed 5 nights in Mar 2024

10/10 Excellent

Carla

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely comfortable rooms. Would definitely stay again
Stayed 1 night in Mar 2024

8/10 Good

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 3 nights in Feb 2024

10/10 Excellent

Mr Mohammed A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - great room
Executive room is spacious; comfortable bed, good desk area for work, TV offers German and English channels, the power shower is brilliant, good amenities in the room: wardrobe, suitcase space, ironing board etc. Hotel WiFi is good for phone use but not for laptop connection. Hotel staff were friendly, especially the young man who is dreaming to work at The Shangri-la in London - wonderful customer service from him. Room was exceptionally clean, with good natural light in the room (#386). Will definitely stay again.
Stayed 1 night in Feb 2024

8/10 Good

Francis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent remedy
When we told the manager about an HVAC issue (our room was too hot), he immediately did everything to remedy the problem, including giving us multiple choices of rooms to move to.
Stayed 4 nights in Jan 2024

8/10 Good

Mokhtar, Paradiso

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It is very nice, I always use it when in dusseldorf, since it was Nikko Hotel, but there are no more toiletries, shoe shine, etc.
Stayed 5 nights in Jan 2024

2/10 Terrible

Shuai

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Very unfriendly staff and painful communication
Old hotel, staff is not helpful. I wanted to change a harder pillow but was told unpossible that all the pillows are the same. It was a lie, my colleague stayed in another room did has a harder pillow. I eventually got it but the communication was just painful. Also receptionist not helpful either, one hairless guy refused to help me with my heavy luggage and seems “angry” that I asked for help. He replied me very boldly that they don’t have enough staff to help. Also one day my room was not cleaned. I called for room cleaning but they also refused at first. The over impression is that it was so painful to communicate with every staff, they tried all means, even lying, to avoid extra work. No smile, no one say sorry etc… will not come again definitely.
Stayed 3 nights in Jan 2024

10/10 Excellent

Adrian

Stayed 2 nights in Jan 2024

8/10 Good

Yves, Abu Dhabi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant service, atmosphere, onsite dining and Bar. Great location, close to everything and very walkable
Stayed 1 night in Dec 2023