アベンチュラの五つ星ホテル

「Cleaning and room service were not at all what I expected. Cleaning: Some cleaning tools remain at our room everyday, and the housekeeper seems to forget to change towels. Room service: That lamb chops had been overcooked and tasted almost charcoal. We actually has stayed in Japanese Kimpton before and held a wedding. And that was incredible and unforgettable, that’s why we chose. But I expected way too much. 」

「バスタブにお湯が溜まるのに時間がかかる」

「Staff was very attentive」

「Overall really nice, great staff. My only complaints are that for two consecutive days they closed the adult pool area due to a private party, but they still charged the daily amenities/resort fee. Also, one of the two elevators was broken for three days and the wait times were so long that guests were choosing to go up 5-to-11 flights of stairs. Perhaps the elevator problem isn't anyone's fault, but finding the better pool area closed early (twice) for a party was frustrating. Both days the...

「掲載の写真と違いすぎる。 部屋が狭すぎる。 プールが外部の人も入れるようになっており、非常に混んでいてはいることはなかった。」

「価格に見合う設備やサービスではないと思う。朝食も美味しくない」

「Was incredible love this hotel 」

「We had an excellent stay and even held our wedding ceremony on the property- it was a beautiful location for photos! We dined at both on-site restaurants, and we were especially blown away by the food and service at MAASS. The caviar and chips were incredible, and we couldn’t get enough of the fresh tuna. Overall, both the service and food were outstanding, and we will definitely stay again.」

「オーシャンビューとして予約したが、実際にはパーシャルオーシャンビューの部屋だったのが残念。それ以外の点はスパも朝食もレベルは高く満足できた。」