レイク ヴィラの四つ星ホテル

「When we asked beforehand to make sure about getting code for entering condo their reply message was like "there is nothing to do from your end--". But we could not enter condo till 7:00 pm (3 hours after the start of rental period) because the office forgot to send any message. We wasted important time and had to call the office using a mobile phone that costed a lot because it was thru oversea-call. We would like the office to consider about some compensation for this matter!」

「very good!」

「We chose this place for a romantic overnight. Unfortunately, the room that we chose was an adjoining room with a chatty kid next door. We were very happy that the concierge accommodated our request for a room change. Once that was settled, we enjoyed the clean room and woke up to an amazing view of the sunrise over Lake Michigan. 」