"Great location opposite the castle and definite get a castle facing room if possible. I couldn’t get the tv to work and even when I talked to the staff it wasn’t working."
"Great location opposite the castle and definite get a castle facing room if possible. I couldn’t get the tv to work and even when I talked to the staff it wasn’t working."
"Great location with good room sizes. Only down side is no food on premise but they have microwaves, ovens/toasters, free coffee and tea and a big lounge/eating area. Parking is free but does fill up by the evening so be mindful of that if planning on arriving late."
"Great location with good room sizes. Only down side is no food on premise but they have microwaves, ovens/toasters, free coffee and tea and a big lounge/eating area. Parking is free but does fill up by the evening so be mindful of that if planning on arriving late."
"Rooms were wonderful and the staff was so attentive and friendly. Great location so close to Sakuramachi, the shopping arcade, and the Kumamoto Castle and right across the street from the tram station. Laundry machines were always clean and you can check the status on the TV without leaving your room which was so nice."
"Rooms were wonderful and the staff was so attentive and friendly. Great location so close to Sakuramachi, the shopping arcade, and the Kumamoto Castle and right across the street from the tram station. Laundry machines were always clean and you can check the status on the TV without leaving your room which was so nice."
Exceptional service and beautiful scenery. Our family of four loved the well-appointed rooms and the relaxing onsen. It’s a perfect spot to experience the quiet beauty of the Japanese countryside. We left feeling completely refreshed!
Exceptional service and beautiful scenery. Our family of four loved the well-appointed rooms and the relaxing onsen. It’s a perfect spot to experience the quiet beauty of the Japanese countryside. We left feeling completely refreshed!
We had an amazing stay! The service was excellent and all the staff were incredibly friendly and attentive. The food was delicious, and the private onsen was a perfect, relaxing experience. Highly recommend!
We had an amazing stay! The service was excellent and all the staff were incredibly friendly and attentive. The food was delicious, and the private onsen was a perfect, relaxing experience. Highly recommend!
IRENE
Reviewed November 4, 2025Reviewed November 4, 2025
The Luna Observatory Auberge Mori No Atelier was an amazing hotel. The staff was friendly and courteous and could even speak a little bit of English, which made our check in a breeze. The room was spacious and offered many amenities. Our family was thrilled to be able to sleep in a tower with a huge telescope right above our room. The dinner was absolutely delicious, best food I have had in Japan so far. The breakfast was a delight and I was impressed to try Pineapple Jam for my first time....
The Luna Observatory Auberge Mori No Atelier was an amazing hotel. The staff was friendly and courteous and could even speak a little bit of English, which made our check in a breeze. The room was spacious and offered many amenities. Our family was thrilled to be able to sleep in a tower with a huge telescope right above our room. The dinner was absolutely delicious, best food I have had in Japan so far. The breakfast was a delight and I was impressed to try Pineapple Jam for my first time....
Denise
Reviewed December 2, 2015Reviewed December 2, 2015
This was a gem of a hotel in the middle of NOWHERE. But I can't fault the hotel with that. The hotel was very clean, staff was nice and my room is huge for even Western standards. Just nothing to eat around that location... 😯
This was a gem of a hotel in the middle of NOWHERE. But I can't fault the hotel with that. The hotel was very clean, staff was nice and my room is huge for even Western standards. Just nothing to eat around that location... 😯
Richard
Reviewed September 23, 2024Reviewed September 23, 2024
the location is perfect for catching up the morning flight. Natural surroundings helps my family enjoy the countryside life. The host is friendly and quite detail. We did have a good rest here after 5 days road trip.
the location is perfect for catching up the morning flight. Natural surroundings helps my family enjoy the countryside life. The host is friendly and quite detail. We did have a good rest here after 5 days road trip.
Great Ryokan. The property is beautiful and it's not far from the Kumamoto limousine bus stop (the hotel gives you rides to and from the stop anyway). Short walking distance to a bunch of restaurants and the main area of the town.
Top notch service and super clean. The outdoor onsen is incredible.
A few (minor) complaints:
-Some of the decorations are a bit tacky
-You only get one bath towel during your stay. If you want an extra one you have to pay extra. This seemed...weird given the...
Great Ryokan. The property is beautiful and it's not far from the Kumamoto limousine bus stop (the hotel gives you rides to and from the stop anyway). Short walking distance to a bunch of restaurants and the main area of the town.
Top notch service and super clean. The outdoor onsen is incredible.
A few (minor) complaints:
-Some of the decorations are a bit tacky
-You only get one bath towel during your stay. If you want an extra one you have to pay extra. This seemed...weird given the...
Mark
Reviewed September 21, 2023Reviewed September 21, 2023