フィラデルフィアの2 つ星ホテル ￥12,500 ～

「Terrible shuttle service experience. After arriving at the airport and picking up my baggage, I called the hotel for the shuttle and was told it would arrive shortly. However, when the shuttle finally came, the driver ignored me even though I was waving and drove away without stopping. After multiple calls and a long wait, the hotel eventually told me to take an Uber because no driver was available. I ended up arriving very late at night and had to pay for Uber myself. Very disappointing service...

「Breakfast was average hotel fare. Breakfast staff was attentive and kept things clean. I didn't see tea or hot water for tea, just lots of coffee. No floor mat for stepping out of the shower (Every towel except bath towel was too small for use as a substitute.) There was a loose baseboard tile in the bathroom.」

「During my stay, I noticed a few issues, but overall, the staff were very friendly and welcoming, which made a positive impression. While the room seemed to be cleaned, I was surprised to find a few small insects. Additionally, the air from the air conditioner had a slightly stale smell, and the room felt a bit damp and humid. On the positive side, the water pressure in the shower was strong, and I was pleased to find four fresh and clean towels provided. The hotel staff’s excellent service...

「決済エラーでダブルブッキングになったのに、予約を取り消せなかった。 許せない、」