Onsenの2 Starsホテル

"Absolutely beautiful. Modern, clean, ON the water - just amazing!"

"The facilty is old & the room smelled of cigarettes, but everything else was wonderful. If looking for authentic Japanese experience (for the working and middle class Japanese) this is a very good experience. Dinner and breakfast buffet was really good. However there's little to do around the lake, unlike Yamashiro ir Yamanaka onsen area. "

"It was very clean. The room and facilities were beautifully kept and very new. The staff was very friendly and helpful. However we were surprised at the extra charges for two futons for our children at ¥3000 a piece as well as the ¥3000 late arrival fee, which made it much more expensive than we originally thought. Also, we would have liked to have booked one of the other rooms via Expedia, but it said that none were available on our date however, upon arrival, we were the only guest there so he...

"スタッフさんの対応は良かったと思います。"

"313の部屋のエアコンが臭いが酷いうえ、クーラーが効かなったので、フロントの方にお伝えしたら、すぐに違う部屋に変えていただけました。 迅速な対応はありがたかったですが、楽しみに 入室して、暑いうえに、嫌な臭いに頭が痛くなり、宿泊者が入室する前の事前チェックが足りないところを指摘させていただきます。"

"こどもにもやさしくお部屋も広くて朝食も豊富でとても充実しました。"