"Loved this place! Super clean and convenient. Loved the Onsen in the hotel. The shuttle to Yubatake was great! This was a great place to stay, even more so if you bring your dog as they are very dog friendly!"
"Loved this place! Super clean and convenient. Loved the Onsen in the hotel. The shuttle to Yubatake was great! This was a great place to stay, even more so if you bring your dog as they are very dog friendly!"
"The receptionist was very helpful and welcoming. However the room is quite old and there is nothing happening at the hotel. No laundry machine, no vending machine. Guests are required to come back to the hotel by 11pm everyday as the main door will be closed by then. The bed was comfortable and the breakfast was decent. You can either choose breakfast at 8 or 8:30am.
Also there’s nothing around the hotel, please make sure if the location is fine for your itinerary ."
"The receptionist was very helpful and welcoming. However the room is quite old and there is nothing happening at the hotel. No laundry machine, no vending machine. Guests are required to come back to the hotel by 11pm everyday as the main door will be closed by then. The bed was comfortable and the breakfast was decent. You can either choose breakfast at 8 or 8:30am.
Also there’s nothing around the hotel, please make sure if the location is fine for your itinerary ."
"We came for a short stay to recharge between our destinations. This property is older, but the rooms and the bath were clean. The room was very spacious and had extra blankets and stuff which was nice. Free snacks and alcohol was awesome!! The baths were also so relaxing. Sweet views and chill vibes. We loved getting a taste of the authentic Japanese stay experience. Not a lot of options for food since the town (?) was really small. Worth it for the quiet nature experience though."
"We came for a short stay to recharge between our destinations. This property is older, but the rooms and the bath were clean. The room was very spacious and had extra blankets and stuff which was nice. Free snacks and alcohol was awesome!! The baths were also so relaxing. Sweet views and chill vibes. We loved getting a taste of the authentic Japanese stay experience. Not a lot of options for food since the town (?) was really small. Worth it for the quiet nature experience though."
"Staff was friendly and working hard. Room was clean, comfortable and nicely updated… but they’re fighting an uphill battle against an aging run down building with apparently a long-broken elevator for 6 floors. Great price on difficult to find lodging in the area."
"Staff was friendly and working hard. Room was clean, comfortable and nicely updated… but they’re fighting an uphill battle against an aging run down building with apparently a long-broken elevator for 6 floors. Great price on difficult to find lodging in the area."
My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well.
My room was very well maintained. I loved the included open air bath next to the shower. The staff were all very kind and accommodated my questions well.
Jonathan
Reviewed February 28, 2026Reviewed February 28, 2026
Aside from the lovely hosts, the best thing about this place is proximity to the Snow Money Park, which is INCREDIBLE! There are a few good places to eat within walking distance, Enza at the park entrance is fantastic, and we also loved Farmhouse brew pub.
As for the actual lodging, it's great. The hosts are the sweetest people in the world, very accommodating. I had the Japanese breakfast each morning and it was stellar. I also had the onsen to myself for an hour or so each night. Lovely...
Aside from the lovely hosts, the best thing about this place is proximity to the Snow Money Park, which is INCREDIBLE! There are a few good places to eat within walking distance, Enza at the park entrance is fantastic, and we also loved Farmhouse brew pub.
As for the actual lodging, it's great. The hosts are the sweetest people in the world, very accommodating. I had the Japanese breakfast each morning and it was stellar. I also had the onsen to myself for an hour or so each night. Lovely...
Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio.
El desayuno y la cena fue buffet, con gran variedad y muy rico.
El onsen privado muy agradable.
También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites.
Sin duda regresaré.
Excelente hotel, personal y comida, nuestra estancia fue grandiosa, el cuarto muy limpio y con gran espacio.
El desayuno y la cena fue buffet, con gran variedad y muy rico.
El onsen privado muy agradable.
También ofrecen servicio de renta de ski y de snowboard, al igual que la ropa y el equipo que necesites.
Sin duda regresaré.
Miriam
Reviewed February 23, 2026Reviewed February 23, 2026
Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much.
Very unique traditional onsen experience! Staff were very kind and helpful. Only stayed on night but it was perfect, very close to Yudanaka train station and Snow Monkey Park bus station, and only a mile walk from Shibu Hot Springs! Thank you very much.
If I could rate Shimaya an 11 out of 10, I would. The inn itself was so charming and wonderful, and that's long before you get to the wonderful hosts' hospitality, joy, and kindness. When we shared our plans for Nagano, we were told we HAD to check out Obuse...which was a worthwhile stop on our trip and definitely added to the richness we enjoyed in Japan! Thank you so much.
If I could rate Shimaya an 11 out of 10, I would. The inn itself was so charming and wonderful, and that's long before you get to the wonderful hosts' hospitality, joy, and kindness. When we shared our plans for Nagano, we were told we HAD to check out Obuse...which was a worthwhile stop on our trip and definitely added to the richness we enjoyed in Japan! Thank you so much.
Hannah
Reviewed December 14, 2023Reviewed December 14, 2023
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take...
We loved it here. The resort is amazing. The room was a good size. The view was fantastic. Close to the Yubatake, Kusatsu Gate foot bath, restaurants, and markets. They have a free shuttle to the center of town, Yubatake. Also, a shuttle to the bus stop when you go back. Plus, the free big onsen is amazing. You can also use two other hotels' onsens, but Kusatsu Onsen Hotel Resort's is the biggest and nicest. They provide a yukata for use while you're there, which is nice if you want to take...
This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son.
The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met.
This was a gem for our ski trip. Before checkin the staff was very helpful with transportation suggestions and questions. Because the road to the hotel is not drivable in the winter you call the hotel from the parking/bus area and they come and pick you up via snowmobile, this in itself was a fun experience for my son.
The room was quite, clean, and had the right amenities. The food was Japanese but very good and staff ensures dietary restrictions are met.
Ali
Reviewed February 24, 2026Reviewed February 24, 2026
Went here March of 2016 and had an Amazing time. We arrived at the train & took a taxi to the ryokan [900¥], the staff was so nice they took in our luggage and we went to the snow monkeys [30 min inclined walk to the monkey park gate] or a quick 5 min taxi ride to the gate [900¥] the ryokan does offer a free shuttle at 11am to the monkey park, make sure not to miss that. The rooms were clean and quiet. The staff helped us find a private Onsen across the street due to our tattoos. It was awesome....
Went here March of 2016 and had an Amazing time. We arrived at the train & took a taxi to the ryokan [900¥], the staff was so nice they took in our luggage and we went to the snow monkeys [30 min inclined walk to the monkey park gate] or a quick 5 min taxi ride to the gate [900¥] the ryokan does offer a free shuttle at 11am to the monkey park, make sure not to miss that. The rooms were clean and quiet. The staff helped us find a private Onsen across the street due to our tattoos. It was awesome....
I had the best shower and bath of my life there, there's a lot of water pressure and very hot, next to the shower is the onsen bath open all night. The staff was a friendly and attentive the installations are beautiful. They Give you are Yukata that you can wear around town to get into the onsens. I made a reservation for the Japanese style breakfast and it was delicious they serve you Tamago Onsen.
Would stay again.
Lovely.
I had the best shower and bath of my life there, there's a lot of water pressure and very hot, next to the shower is the onsen bath open all night. The staff was a friendly and attentive the installations are beautiful. They Give you are Yukata that you can wear around town to get into the onsens. I made a reservation for the Japanese style breakfast and it was delicious they serve you Tamago Onsen.
Would stay again.
Lovely.
Andrea
Reviewed October 14, 2025Reviewed October 14, 2025