Thank you for your visit and for your amazing rating.
8/10 (良い)
Kazuyuki
2023 年 9 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kazuyuki
2023 年 9 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2023 年 9 月 25 日)
Thank you for your visit and for your positive rating.
8/10 (良い)
HIROSHI
2023 年 7 月 8 日
HIROSHI
2023 年 7 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2023 年 7 月 31 日)
Thank you for your positive rating.
4/10 (不満)
Atsushi
家族旅行, グループ旅行
2023 年 6 月 13 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
Location and facilities are fine.
Some staff were incapable or maybe malicious as one of our rooms was in the inferior grade to the request, and the taxis to the airport they suggested and ordered were different from what they suggested and too small to accommodate us and baggages which caused big trouble to us.
Atsushi
2023 年 6 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2023 年 6 月 16 日)
Dear GuestThank you for your visit. We are very sorry that we could not meet your expectations. You bookde 4 rooms and 3 rooms were upgraded from Superior Rooms to Junior Suites and a Suite. The reception team ordered a Van and a normal car for 8 people, this is usually sufficient for 8 people and 8 large pieces of luggage. Please excuse any inconveniences. We wish you a good time. Kind regardsFranziska KläyManagement Assistant
Dear Guest, thank you for your positive review. We are happy to read that you had a pleasant stay and would ba delighted to welcoming you back in the not too distant future. Kind regards, Franziska Kläy, Management Assistant
Dear guest,
we would like to thank you for staying with us and for taking your time for sharing your experience with us. We are delighted to hear that you enjoyed your time with us and we hope to have the pleasure of welcoming you back in the future.
Arrigatou gozaimashita.
Kind regards
Marc Pietrowski
Front Office Manager
10/10 (非常に良い)
Ippei
2019 年 10 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay in Zurich
Though price is not economical, located in attractive area of old town side and very convenient as only a few minutes on foot to the Central station.
Dear Guest, thank you for choosing to stay at our hotel and for your very positive feedback. We are dleighted to receive such a wonderful review. We look forward to seeing you again soon. Kind regards, Franziska Kläy, Management Assistant
Dear Guest, thank you for choosing to stay at our hotel. We are delighted to receive such a nice compliment about the quality of our loation. We look forward to welcoming you again. Best regards, Franziska Kläy, Management Asssitant
Dear Guest, thank you for choosing our hotel for your recent stay with us. We are glad that you like the location and our reception staff. It would be a pleasure to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant
10/10 (非常に良い)
宿泊されたお客様
2019 年 9 月 23 日
宿泊されたお客様
2019 年 9 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 9 月 23 日)
Dear Guest, thank you for your visit and for your perfect rating. We look forward to welcoming you back in the near future. Kind regards, Franziska Kläy, Management Assistant
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
値段の割にやや狭い.低層階で窓からの眺めが良くなかった.
宿泊されたお客様
2019 年 8 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 8 月 24 日)
Dear Guest, thank you for your visit and for your positive rating. We would be glad to welcoming you back. Best regards, Franziska Kläy, Management Assistant
10/10 (非常に良い)
宿泊されたお客様
2019 年 8 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
very good service
very good location & good service
宿泊されたお客様
2019 年 8 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 8 月 15 日)
Dear Guest, thank you for your perfect rating. We are delighted to read that you like the location and the good service. We would be glad to welcoming you again. Kind regards, Franziska Kläy, Management Assistant
8/10 (良い)
宿泊されたお客様
2019 年 8 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
駅から歩いていけて便利です。部屋も清潔で良かったです。湖までのお散歩も距離として最適でした
宿泊されたお客様
2019 年 8 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 8 月 13 日)
Dear Guest, thank you for your positive comment. We are glad to read that you enjoyed the clean room and the nice location next to the river and nearby the lake. Kind regards, Franziska Kläy, Management Assistant
Dear Guest, thank you for your visit and for your amazing rating. We are deligthed to read that you enjoyed the perfect loaction. If our guests preorder the breakfast during check in it is 23.00 CHF per person instead of 26.00 CHF. We would be happy to welcoming you back. Best regards, Franziska Kläy, Management Assistant
Dear Guest, thank you for your visit and for your positive review. We are delighted to hear that you enjoyed your time in Zurich. Kind regards, Franziska Kläy, Management Assistant
Dear Guest, thank you for staying with us and for your perfect rating. We are delighted to read that you enjoyed your holiday in Switzerland. We would be glad to welcoming you back here in Zurich. Kind regards, Franziska Kläy, Management Assistant
10/10 (非常に良い)
宿泊されたお客様
2019 年 6 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 6 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 6 月 7 日)
Dear Guest, thank you for recommending our hotel. We would be delighted to welcoming you back in the near future. Kind regards, Franziska Kläy, Management Assistant
10/10 (非常に良い)
宿泊されたお客様
出張
2019 年 5 月 23 日
良かった点 : 清潔度
This hotel has settled down with a very clean and sophisticated design. Also, it was very convenient to walk from the Zurich BH station within 10 minutes. I would like to stay again next time.
宿泊されたお客様
2019 年 5 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 5 月 24 日)
Dear Guest, thank you for staying with us and for your wonderful feedback. We are delighted to read that you like the design of the hotel, the location and the cleanlilness. We wish you a pleasant time. Kind regards, Franziska Kläy, Management Assistant
6/10 (普通)
宿泊されたお客様
2019 年 5 月 7 日
宿泊されたお客様
2019 年 5 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2019 年 5 月 8 日)
Dear Guest, thank you for your visit and for your rating. We regret to read that we could not meet your experiences. Kind regards, Franziska Kläy, Management Assistant
Dear Guest, thank you for your visit and for your positive feedback. We are glad to read that you enjoyed the location in the hear to Zurich. Our Double Rooms / Double Rooms with River View have a size of 20/21 square meters. There are more spacious Superior Rooms / Junior Suites. Thank you for your compliments regarding our staff. We wish you a pleasant time. Kind regards, Franziska Kläy, Management Assistant
Dear Guest, thank you for your 5 star rating. Kind regards, Franziska Kläy, Managment Assistant
10/10 (非常に良い)
Kazufumi
2018 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
最高のロケーションで近代的なホテル
近代的な設備で、日本人にとっては部屋が明るく、快適でした。場所も駅や観光地に近く、最高です。
Kazufumi
2018 年 9 月に 2 泊滞在
Elisabeth Jauchからの返信 (投稿日 : 2018 年 9 月 28 日)
Dear Guest,
thank you very much for your review and your words.
We are glad that the hotel could meet all your expectations.
Kind regards,
Elisabeth Jauch
Front Office Manager
Dear Guest,
thank you very much for your kind review and your words.
We are happy to hear that you had a wonderful time with us.
Kind regards,
Elisabeth Jauch
Front Office Manager
Dear Guest, thank you fro your stay with us and for sharing your opinion. We regret to read that the hangers were missing. They should be in every closet. We provide a welcome water. Maybe this might be interesting for you: In Switzerland the water from the tab is drinking water (high quality). We wish you a good time. Franziska Kläy, Management Assistant
8/10 (良い)
aki、東京都
2018 年 8 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
駅に近く便利なホテルでした。
aki
2018 年 7 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2018 年 8 月 8 日)
Dear Guest, thank you for your visit and for your positive review. We would be delighted to welcoming you back soon. Kind regards, Franziska Kläy, Management Assistant
8/10 (良い)
Katsu、tokyo
2018 年 7 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice hotel close to the station and central of city
Katsu
2018 年 7 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2018 年 7 月 18 日)
Dear Guest, thank you for having chosen our hotel, for your rating and for uploading the nice photo of the hotel. We would be delighted to welcoming you back in the near future. Kind regards, Franziska Kläy, Managment Assistant
10/10 (非常に良い)
Shin117、東京
2018 年 7 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Shin117
2018 年 6 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2018 年 7 月 6 日)
Dear Guest, thank you for your visit and for your wonderful photos. We are delighted to see that you had a perfect stay. All the best, Franziska Kläy, Management Assistant
Dear Guest, thank you for your stay with us and for your nice feedback. It would be a pleasure to welcoming you back soon. Kind regards, Franziska Kläy, Guest Relation
8/10 (良い)
Masami
2017 年 8 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Masami
2017 年 8 月に 1 泊滞在
Franziska Jahnからの返信 (投稿日 : 2017 年 8 月 8 日)
Dear Guest, thank you for your stay with us and for your rating. Kind regards, Franziska Kläy, Guest Relation
Dear Guest, thank you for your visit and for your positive rating. All our bath rooms have been renovated during the last months. As well our Central Bar - we reopened it last week. It would be a pleasure for us to welcome you soon again here in Zurich. Kind regards, Franziska Kläy, Guest Relation
6/10 (普通)
Akiharu
2017 年 7 月 3 日
滞在した時運悪く周辺道路工事中又同ホテルも1Fのレストラン改装中にて正しい評価は不能
Akiharu
2017 年 6 月に 1 泊滞在
Franziska Jahnからの返信 (投稿日 : 2017 年 7 月 10 日)
Dear Guest, thank you for your visit and for your rating. There is some construction work at the Central square at the moment and we are renovating our bar and our bath rooms. Our hotel will be opened again on the 31st of July. Sunny regards, Franziska Kläy, Guest Relation
Dear Guest,
thank you for your visit and for having taken the time to share your opinion. We are delighted to read that you enjoyed your stay and the nice location. We are glad that we could help you with your mobile. We offer a porterage service, free of charge. There are several room categories which are more spacious (Superior rooms, Junior Suites and Suites). Maybe this would be an option for a future stay. We wish you a great time. Kind regards, Franziska Kläy, Guest Relation
10/10 (非常に良い)
David
家族旅行
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were great and extremely helpful and went out of their way to make our stay enjoyable
David
2024 年 5 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 26 日)
Dear DavidThank you for your wonderful feedback! We are thrilled to hear that our staff were able to make your stay enjoyable and went out of their way to assist you. Your kind words mean a lot to us, and we will be sure to share them with our team. We look forward to welcoming you back in the future.Kind regardsFranziska KläyManagement Assistant
10/10 (非常に良い)
Nicolas
2024 年 5 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great hotel been staying there for years. Convenient for the station
Nicolas
2024 年 5 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 26 日)
Thank you so much, Nicolas.
10/10 (非常に良い)
Michael、Irvine
2024 年 5 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Loved the gym
Michael
2024 年 5 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you, Michael.
8/10 (良い)
James、Toronto
家族旅行
2024 年 5 月 12 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
…
James
2024 年 5 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 13 日)
Thank you, James.
10/10 (非常に良い)
Brooke
カップルで旅行
2024 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Fantastic property in the heart of Grindelwald. Book a room with balcony and Eiger view, breathtaking views. Free breakfast and welcome drinks, plus walkable to everything too. Highly recommend!
Brooke
2024 年 5 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear BrookeThank you for your visit in Zurich. We hope you also enjoyed your stay in our hotel in Zurich. It is a pleasure to see that you like the hotel in Grindelwald. Best regardsFranziska KläyManagement Assistant
8/10 (良い)
Suzanne
出張
2024 年 5 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Good location, easy check in
Suzanne
2024 年 5 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you so much, Suzanne.
8/10 (良い)
Patricia
家族旅行
2024 年 5 月 4 日
良かった点 : 設備とサービス、施設のコンディションと設備
Very nice hotel next to the old quarter of Zürich and the station. Only complaint was a delivery from housekeeping that was very slow and when they arrived, they had the wrong items.
Patricia
2024 年 4 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 6 日)
Dear PatriciaThank you for staying with us and for your answer. While we're glad you enjoyed our hotel's location, we apologize for the inconvenience caused by the delay and mix-up with housekeeping. We'll address this issue to ensure a smoother experience for our guests in the future. Thank you for bringing this to our attention. We look forward to welcoming you back. Kind regardsFranziska KläyManagement Assistant
10/10 (非常に良い)
qi
カップルで旅行
2024 年 5 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
it is a very good hotel.
qi
2024 年 4 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 5 月 6 日)
Thank you for staying with us and for your perfect rating.
8/10 (良い)
Padraig
2024 年 4 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Padraig
2024 年 4 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you.
6/10 (普通)
Jegathesan
家族旅行
2024 年 4 月 26 日
気になった点 : 設備とサービス
Ok
Jegathesan
2024 年 4 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
We regret to see that your stay did not meet your expectations.
10/10 (非常に良い)
Cecile
カップルで旅行
2024 年 4 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful view of the city and river.
Cecile
2024 年 3 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Cecile, thank you so much for your amazing feedback. We look forward to welcoming you back. Kind regardsFranziska KläyManagement Assistant
10/10 (非常に良い)
Jaime
カップルで旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved this hotel. Very old but clean and renovated. Great front desk help and wonderful complimentary upgrade. Enjoyed the location as it was a 5 minute walk to the train station. Very close to great restaurants and old town, walkable to everything. Definitely recommend!
Jaime
2024 年 4 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear JaimeThank you for your wonderful review. We're delighted to hear that you loved your stay with us. We're glad you appreciated our clean, renovated facilities and the complimentary upgrade. It's great to know that our front desk team was helpful and that you enjoyed our convenient location near the train station and local attractions. We truly appreciate your recommendation and look forward to welcoming you back soon. Kind regardsFranziska KläyManagement Assistant
8/10 (良い)
Nancy
グループ旅行
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
3 nachten verbleven we in Central Plaza, prima hotel, schone kamer, we waren eerder dan de inchecktijd wat geen probleem was en kregen direct onze kamer.
Gelegen op een zeer gunstige locatie
Nancy
2024 年 4 月に 3 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
Dear Nancy, thank you for sharing your experience! We're delighted to hear that you enjoyed your three-night stay at Central Plaza. It's wonderful to know that you found the hotel to be excellent, with clean rooms, and that our staff accommodated your early arrival without any issues. We're pleased that you found our location convenient. We hope to welcome you back soon. Kind regards, Franziska Kläy, Management Assistant
10/10 (非常に良い)
Sharon
2024 年 4 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Charm, history, convenient to train station and shopping
Sharon
2024 年 4 月に 2 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for your amazing feedback.
10/10 (非常に良い)
Nick
家族旅行
2024 年 4 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What an authentic experience for a European hotel, from the room to the dining, all exceeded what I expected!
Nick
2024 年 2 月に 1 泊滞在
Management Assistantからの返信 (投稿日 : 2024 年 4 月 29 日)
Thank you so much for your amazing feedback, Nick.