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Hotel Alpenroyal

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Photo gallery for Hotel Alpenroyal

Sauna, hot tub, steam room
Indoor pool
Interior entrance
Reception
Terrace/patio
Nestled in the mountains, Hotel Alpenroyal offers a warm welcome with a breakfast buffet, cozy fireplace, and relaxing spa. Unwind by the indoor pool or explore nearby Zermatt-Matterhorn Ski Paradise. With helpful multilingual staff and free WiFi, your stay is sure to be a tranquil retreat.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Hot Tub
  • Pool
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse | In-room safe, desk, free WiFi, bed sheets

Deluxe Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | In-room safe, desk, free WiFi, bed sheets

Economy Double Room

8.0 out of 10
Very good
(1 review)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Superior Doppelzimmer mit Matterhornblick, Balkon oder geteilte Erdgeschoss Terrasse

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

In-room safe, desk, free WiFi, bed sheets

Standard Doppelzimmer mit Balkon oder geteilte Erdgeschoss Terrasse

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, free WiFi, bed sheets

Standard Single Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
In-room safe
Desk
  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse | In-room safe, desk, free WiFi, bed sheets

Familienzimmer (2 Erwachsene und 2 Kinder) mit Balkon oder geteilte Erdgeschoss Terrasse

Highlights

Balcony
Separate sitting area
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Hair dryer
Private bathroom
  • 51 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Triple room with balcony or split first floor terrace

Triple room with balcony or split first floor terrace | In-room safe, desk, free WiFi, bed sheets

Triple room with balcony or split first floor terrace

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Heating
Free cribs/infant beds
Flat-screen TV
Hair dryer
Private bathroom
Cable channels
Daily housekeeping
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds
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About the neighborhood

Located in Zermatt, Hotel Alpenroyal is in a rural area and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing, downhill skiing, and snowboarding, and don't miss out on the snowshoeing.
Visit our Zermatt travel guideOpens in a new window
Map
3920, VS, Zermatt, Riedweg 96

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 2 min walk - 0.2 km
  • Zermatt Visitor Center - 6 min walk - 0.6 km
  • Zermatt - Furi - 6 min walk - 0.6 km
  • Zermatt-Furi Gondola - 14 min walk - 1.2 km

Getting around

  • Zermatt Gornergratbahn Station - 10 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Walliserkanne - ‬10 min walk
  • ‪Old Zermatt - ‬7 min walk
  • ‪Golden India - ‬10 min walk
  • ‪Le Petit Royal - ‬10 min walk

About this property

Hotel Alpenroyal

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Alpenroyal and take advantage of a free breakfast buffet, a terrace, and a fireplace in the lobby. Take some time to relax at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a steam room.
You'll also enjoy perks such as:
  • An indoor pool
  • Multilingual staff, a front-desk safe, and smoke-free premises
  • An elevator and luggage storage
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Alpenroyal offer comforts such as free WiFi and safes.
Other conveniences in all rooms include:
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, heating, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Welcoming dogs only
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpenroyal Zermatt
Hotel Alpenroyal
Hotel Alpenroyal Zermatt
Alpenroyal Hotel Zermatt
Alpenroyal
Hotel Alpenroyal Hotel
Hotel Alpenroyal Zermatt
Hotel Alpenroyal Hotel Zermatt

Frequently asked questions

Does Hotel Alpenroyal have a pool?

Yes, this property has an indoor pool.

Is Hotel Alpenroyal pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of CHF 20 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hotel Alpenroyal?

This property doesn't offer parking.

What time is check-in at Hotel Alpenroyal?

Check-in start time: 3:00 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpenroyal?

Check-out is at 11 AM.

Where is Hotel Alpenroyal located?

Situated in the mountains, this spa hotel is steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt Gornergratbahn Station is 10 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 11 minutes.

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Hotel Alpenroyal Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 182 out of 317 reviews
Rating 8 - Good. 111 out of 317 reviews
Rating 6 - Okay. 17 out of 317 reviews
Rating 4 - Poor. 3 out of 317 reviews
Rating 2 - Terrible. 4 out of 317 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ansuman

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Excellent breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!
Stayed 2 nights in May 2025

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was amazing
Stayed 2 nights in Jan 2025

8/10 Good

Haiyue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the view of Matterhorn. Uphill walk with luggage is a little challenging. Breakfast is very good.
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.
Stayed 2 nights in May 2025

10/10 Excellent

Luanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Excellent choice for our stay in Zermatt. Very friendly & helpful staff. Excellent breakfast every morning. Our room had a beautiful view of the Matterhorn. Highly recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Staff & service, property conditions & facilities
The lady and staff were super friendly. Enjoy my stay. Recommend
Stayed 3 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay overall and was conveniently located in the town.
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was terrific, very nice breakfast, indoor pool, fantastic view of the Matterhorn!
Stayed 2 nights in Aug 2024

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed this hotel as a landing point after our ski/exploration days. Comfortable and walkable. Highly recommend!
Stayed 3 nights in Dec 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and service, great view and terrific amenities. I highly recommend this hotel!
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the most amazing stay, Breakfast was wonderful, the location was idea for skiing, just a short walk to Gondola, and short walk to town. The view from our balcony was magical and wonderful, did not want to leave. Pool and spa area was delightful. Definitely recommend.
Stayed 6 nights in Feb 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Absolutely loved the view from our room! Would definitely stay there again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Went above and beyond what was expected.
Stayed 5 nights in Mar 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albeit this is a 3 star property facilities were good and staff was brilliant.
Stayed 2 nights in Sep 2024

10/10 Excellent

sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of Zermatt.
Stayed 2 nights in Jul 2024

10/10 Excellent

CHAO CHUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff best view
Stayed 3 nights in Jul 2024

10/10 Excellent

MIRELA

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!
Stayed 2 nights in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful time in a beautiful Mountain community!
Stayed 2 nights in Jun 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay and location

Wonderful stay, staff at the hotel are professional and very friendly, always happy to help. Room was comfortable, clean and with a wonderful balcony with view of valley and Matterhorn! Great location and once you check in they will tell you about a very special short cut to get to and from hotel. (Great as hotel is locate hire up but in 10min you are in town with all it has to offer) Excellent location and facilities.
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Nice pool and hot tub. Amazing views of the Matterhorn. Great restaurant across the street with great views of the Matterhorn. Hotel will pick you up at train station or taxi garage if you call them for free. Great breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was wonderful! The rooms are a little small.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lum Haung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a magical paradise. You can see the whole city of Zurich from your room. Plus, Matterhorn is right in front of you as soon as you walk out to your balcony.
Stayed 3 nights in Jun 2024

10/10 Excellent

BARBARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic experience!

Fantastic experience!!! The staff was so friendly, the hotel was charming, spa was great, location fabulous, and the view was magnificent!!
View from the hotel
Stayed 6 nights in Feb 2023